Customer Ratings & Reviews

Here's the deal...I had been through two pairs of BeatsX - they generally last about 2 years each. When my second pair went out, I got online to order my third pair and was incredibly disappointed that they stopped making them but replaced them with the Beats Flex. BIG EYE ROLL! I struggled with these things the first month because I thought that the BeatsX were perfect, so why fix perfect? After a month of usage, I realized the BeatsX weren't perfect and the Flex was their attempt to fix the things that I didn't know needed improved. From a daily user, here is what I can tell that is different... 1) Battery life is much better. 2) Answer the phone is easy, just remove from magnet and place in your ear. BeatsX required you to remove magnet, place in your ear, and then press the answer button. 3) Music starts and stops automatically, based upon what you were doing previous, just by activating the magnet. It's so user-friendly. BeatsX didn't have anything like this. 4) The location of the on/off and volume buttons are in a location that is so much better than the BeatsX - a little closer to your neck. I do have one feature that I feel the BeatsX is superior to the Beats Flex. The lightning cable vs. the USB-c port for charging. I guess Beats is trying to make this an item that users of other phones and equipment will want to buy for their system. WHO CARES ABOUT THOSE USERS!?! BeatsX was made specifically for Apple and one of the best features is not having to have 18 cables to charge it, we can use the lightning cable to charge our phones, ipads, earbuds, etc. Now I have to remember to bring ANOTHER stupid charger. Yes, I know it's minor, but it is quite annoying. Overall, if I would've answered this survey a month ago, you would've seen far different responses, but I am VERY pleased with the Flex and intend to buy another set someday...

I work as a saw operator in a saw mill. I listen to music all day at work because there are many saws and so much noise. I like these earphones but a couple of things that really disappoint me. So the amount of hours they last is a big stipulation for me and these are advertised to work for 11 hours. INCORRECT. They don't even make an 8 hour shift they are dying or are dead by the 7th hour which means now I have to switch headphones out. The volume also is a downfall for me they don't seem to go as loud as I would have liked them to. They are ok for someone who is working out or in a gym I would say but for what I use them for I would not purchase these again unfortunately. So out of nowhere I will put them on pause and they will not play again by touching the button I have to go get my phone and as soon as I touch the screen they will continue and they will just disconnect out of nowhere and 3 mins later they reconnect. I am not that happy with these earphones

Excellent sound it's just what I was looking for it was a best buy

Work great. They stay put when exercising. Love there are no wires.

Cord just too long great sound and battery life Great ear phones

Very comfortable and durable , battery life is excellent! Different size of earbuds to adapt to what you are comfortable with

Surprisingly good sound for the price. Stays easily around the neck (I've lost too many earbuds to go without something keeping them on my neck). Sometimes doesn't sync as easily as I'd like, but they're a great value. Apple's regular headphones tend to fall out of my ears, and these work great.

Really love to shopping in best buy apps. This headphone is very comfortable.

Good quality and good sound price was good and they feel good

Im old fashioned. I believe in corded headphones. These are Bluetooth to boot. There are other more expensive ones, but the sound quality on these is up there with the other name brands plus, the price is very reasonable. Love the easy set up. Have my phone and MP3 player set up with them. Last about 10 hour on 1 charge, does not take long to recharge. Easy to reach Adjusting volume controls on the cord. Highly recommend.

Great product, quality sound, good bass and comfortable to use

These earphones are pretty good. The sound they give is excellent. I like that they have the behind the head wire. They are nice to wear during workouts and while working. I would recommend these. The price I think was somewhat high, but then now days everything is priced higher

They work great and low cost. Sound quality is decent. If you are looking for a middle of the road option. This works great. My goal was not to be in the $100 price point due the fact they were going to get hard use and most likely lost.

They're light weight, battery life is amazing. Great sound quality is great also. I have 2nd pair just in case.

The sound is good and clear even though there is no noise cancellation. Easy to wear all day. Battery is good.

My son has had these headphones for over 5 months now with now complaints.. He's 14 years old. He likes that the headphones are actually slightly magnetic, so the earpieces actually stick to each other when he lays the earpieces around his neck ( the magnetism help keep them from moving around and act as more of a loose chain-like thing around his neck). He still loves the sound quality, charge speed, and design.

I love this product Amazing Sound quality Overall good

Very happy with my Beats headset. Good clarity, great size. Battery works for around 9 hrs . Good product

Love these earphones! Keep a charge for a long time and love they are connected so it is easier to keep track of them. Easy to take along and sound is great.

replaced the set i had just like these ones that lasted me over 2 years, I really like these earbuds, they sound great, charge holds for a long time and like the sting and magnets in the ear buds so when i am not listening to them i can just drop them out of my ears and the ear buds attach because of the magnets and i dont have to worry about losing them or stopping to put them away.