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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 313 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers find value in the sound quality, comfort, and price point of the Geek Squad Certified Refurbished BeatsX Earphones. Many customers rave about the fantastic sound quality and comfort of the earphones, while others appreciate the more affordable price compared to new models. However, some customers have concerns about the battery life, fit, occasional defective units, power issues, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 313 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Headphones are defective!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to covid-19, I was not able to travel in 2020.i just went to my country 3 days ago and opened my package to charge my headphones and they are defective. They are fully charged but won't turn on. From my understanding it should work. But it doesn't. I'm so disappointed that I chose best buy instead of Amazon. I thought best buy would have quality products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones just to listen to here n there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge does not last long, no bass all treble. I use these for work & it has to be turned up all the way to enjoy the music. It's pretty good for calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great when its charged, for like 2 seconds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and range, but does not hold a charge. Will have to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Apple Products, Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the product. Looking forward for my next purchase. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since apple has took over the beats by Dre it is more better fo us to exchange them with apple care since the COVID-19 has come all the apple stores are closed so you would have to do a call support call

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them charge them all day and still not working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was honestly so worth it. It came covered with Apple’s one year warranty so when they stopped working I was able to take them to Apple and get a brand new pair for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these Beats Bluetooth headphones to use at work. Not a lot of bass like some of the other Beats headphones but good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Sounds of Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my husband's favorite earphones, he has two pairs. He said it is so easy to switch over from music, to answer his phone. He loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones didn’t last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a while but stopped working after about 6 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very conflicted

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very conflicted My wife Love these things… But we spent a small fortune replacing them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a gift , he loves them sound goes in and out a bit but good buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great at first but then a month aft i list sound in one ear. Annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    recommend buying brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ear pieces has muffled sound. But overall it’s a good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't have everything that was shown in the picture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these beats! They help keep me motivated when im working out . So far had no problems! Excellent product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great product until it’s not working any longer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair and after 7-8 months it stops working and have Bluetooth connection issues. I have updated and done every troubleshooting thing I could do but I will have to send into Apple again. Probably with no solution without paying a certain amount for them to fix their issue with the BeatsX.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was not too bad, sound quality wise it is not that great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feeling of the cord on the back of your neck feels a bit uncomfortable, especially when you sweat during your workout. These things also stopped working within a year of using them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not totally happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not totally happy, I do not recommend refurbished.

    No, I would not recommend this to a friend