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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 313 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers find value in the sound quality, comfort, and price point of the Geek Squad Certified Refurbished BeatsX Earphones. Many customers rave about the fantastic sound quality and comfort of the earphones, while others appreciate the more affordable price compared to new models. However, some customers have concerns about the battery life, fit, occasional defective units, power issues, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 313 reviews
  • Rated 5 out of 5 stars

    Great Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my 8 year old. Works well with her phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats. I can drive hands free! And it is so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my 13 year old and he loves them!!thanks beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality for a very good price and the battery lasts long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product or bad refurbishing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I don’t know if my “ Best Buy refurbished” headphones were refurbished at all, but they do not work. I tried troubleshooting by going to the beats website, and even after all possible approaches, I could not even get the headphones to turn on. I charged them on entire night when I first bought them a a bad they would not turn on, and no light would come on unless plugged in. I repeated this step again a few days later with the same results. Terrible, awful quality. I don’t know if it’s the product or Best Buy’s refurbishment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love it, I have some for me and another for gift

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor. The ear buds that came with the phone are louder. After two months they won’t charge anymore. I should have just purchased brand new ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre Refurbished but fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Excellent service by Best Buy. I will do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these for a few months and they are solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchase yet. Love my beats. I recommend them to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats die within 45 mins of usage while starting out with a full battery. I can't return them for some reason so im not happy with my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not believe these were not new!!!works great as do all Beats products

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but will not hold a charge longer than one time use. Didn't use them immediately so return date I think has expired.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't waste your money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty upset that these stopped working in less than 3 months. And before that they wouldn't keep a charge for more than a couple of hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hey get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay $100 when you can get these . Don’t think about it , just do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work perfectly. You would never know that they are refurbished!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Beat not like they say

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the worst battery last only 1.45 hours not even 2 then you got to charge it up.Sounds is in and out wanted to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for me this product had mix reviews on the battery quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    waste of my time and money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things never hold a charge or stay charge. Should have never brought them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but not recommended for kids under 7.

    I would recommend this to a friend