Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 313 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers find value in the sound quality, comfort, and price point of the Geek Squad Certified Refurbished BeatsX Earphones. Many customers rave about the fantastic sound quality and comfort of the earphones, while others appreciate the more affordable price compared to new models. However, some customers have concerns about the battery life, fit, occasional defective units, power issues, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-313 of 313 reviews
  • Rated 1 out of 5 stars

    Didn’t come with any manufacturers instructions or

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten a manual or some sort of instructions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad item I bought it online and it never lit i am sad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I finally open them they didn’t work at all what a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after sometime of use! It could be better!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Love the fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 pairs of earphones over the past year: Power Beats 3 Power Beats Bose PowerSport Jaybirds X3 Out of the four i purchased and used, these are my favorite. i think they sound the best and fit my ears the best. i have since returned the Bose for i didn't like the sound or the fit, I still have the Power beats 3, but they are in my gym bag as a backup in case I forget the power beats 2. The Jaybirds stopped I did have an issue where they started making static while talking on the phone, but apple sent me a replacement pair within 48 hours. I am buying another pair today as a backup, because i cant live without these. I would rate as a 5, but having to return them detracted from my satisfaction. Having tested so many earphones, I assume it is a personal preference, ear type that will determine if you like the fit or not.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve purchased great for the gym, going for a run or even better doing yard work outside and they are super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones for the price. Has a long lasting duration in battery and time lasted about 2 years for me. Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Suggest buying new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have had Beats X for 4 years and love them so much!! I decided to get a back up pair for travels, etc. The battery life on these refurbished ones are awful, maybe 2 hours at best and it tells me after they show fully charged that my battery life is well below 100%. just purchase new and save the hassle. Still love my old Beats X that allow me 5+ hours of use and quick charge!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrific Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones, for something to listen at work, why am i not surprised that it is horrible, it was made by apple. These are very uncomfortable, they are stiff and do not stay in your ear at all. the sound quality is okay, nothing better that a 20 dollar pair. the pairing with iPhone is dumb, they tried to connect it like the air pods, but it is much more complicated than that! i do not recommend this product at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since Apple bought these out. They have become cheap garbage. I have bought 3 pair. First pair lasted me daily use for almost 2 years. The second pair lasted about a year. The 3rd pair I bought just 4 months ago and they have already quit working. They just refuse to turn on anymore. What a waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Terrible Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a pair of Beats X they sounded good for what i wanted to use them for but after a week they STOPPED CHARGING what a piece of trash

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t answer calls pressing button

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok, but answering calls is almost impossible. Sometimes you can press the button and answer, but most times it won’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all upon arrival. Will not power on. A bit disappointing.

    No, I would not recommend this to a friend