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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 313 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers find value in the sound quality, comfort, and price point of the Geek Squad Certified Refurbished BeatsX Earphones. Many customers rave about the fantastic sound quality and comfort of the earphones, while others appreciate the more affordable price compared to new models. However, some customers have concerns about the battery life, fit, occasional defective units, power issues, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 313 reviews
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Works great in the gym or on a plane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sounding headphone for a compact bluetooth version. I would order again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Be careful about battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I each have a pair of these for general use that we bought new. When I saw the 'refurbished' versions available at a lower price, I got another pair for my kid. Well...they arrived and they wouldn't hold a charge past a day. I took them into my local Best Buy for exchange and they couldn't do an exchange for me (they had new ones in stock, but not refurbished, that was frustrating!). So, they ordered another set for me online and I received those after another week-plus wait. But thankfully the replacements work perfectly. So, a bit of extra hassle and delays, but got a good price for something I wanted, so it worked out. If I had to do it all over again, I just would have purchased new ones. I think you are taking your chances with the refurbished ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, and easy to use sound clear and it last a long time before the battery goes off

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these wireless Beats. The Refurbished looked brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Good price. Satisfied customer. Would recommend purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones I've ever purchased. Great crisp clear sound and base. Truly like none other. And I've known plenty of headphones. I previously had the jbl Bluetooth headphones. And the mic is placed too low to talk out of. But the beats headphones speaker or talk mic is right on the earbud wire.. I'll definitely buy these again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Beat X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works pretty fine and very comfortable and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight. Great sound and battery life. Recommend to buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 years using every day and it is in great shape! Working good! The battery is a not big deal, but thats okay for the price! I have the apple airpods pro, and the battery is not a great thing so you use the rechargeable item for it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for working out, very light weight and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far for a refurbished product and also was at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit just perfect and have a great sound, love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for basic use, not for workouts

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped these would be a keeper but they weren’t. They’re great for travel and basic use, but not for workouts. I can’t run with these — they’re too heavy and the wire flaps around a lot. It’s too bad, because the sound quality is awesome.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very comfortable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product, easy to use at the gym…great sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats just work great. I got refurbished ones but the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earplugs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Fast delivery. Completely satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones were a perfect gift. Good quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, comfortable fit, long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pretty good for the price point and brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good. Sometimes people will say it is hard to hear me when talking on the phone. Very easy to connect. Battery life is pretty good. Normally around 5-6 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that they were a little too expensive but after trying around 5 different ones I finally settled with these. The quality is maybe a 7/10 and the bass a 6/10 but i have high expectations so maybe that’s why i rate them this way. What bothers me though is the wire going to the ear buds, they tend to stiff up and it can be a little annoying.

    I would recommend this to a friend
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