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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.2 out of 5 stars with 2001 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,001 reviews
  • Rated 1 out of 5 stars

    Mediocre at best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not fit well and dies pretty fast. When running they fall out 100% of the time no matter which buds I use. And sound is pretty mediocre

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dr Dre Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst experience I ever had. Never will I buy from Best Buy… ordered my wife dr. Dre beets ear piece set. For her birthday and was shipped out and delivered, opened package found case and buds with no ear cushions and charger nor a manual.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Possibly worse earbuds ever don’t waste your time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst earbuds I’ve ever owned should’ve got the geek squad protection. Now I’m stuck with the $200 paperweight will never buy these again horrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My first beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of beats from my husband i reslly like the way they feel in my ear not bad at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad fails again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the refurbished, and they didn't come with the silicon earbuds... and no replacements either... so basically useless unless you had other beats to take the earbuds (they are not easy to find

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several type of ear buds and rheee had the lowest sound quality, worst fit, and most limited range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing earbud tips. Went to store and they said I should have expected missing items as it was refurbished. I returned the ear buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looked new and clean. Wasn’t hard at all to use and connect to a device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t buy refurbished again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I lost my old pair. These refurbished ones don’t actually have a functioning noise cancellation. Should have bought new again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Luck of the draw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy a new pair. I know refurbished can be a crapshoot. The pair I got had busted drivers. I ended up just exchanging and paying the difference for a new pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For calls are the worst product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To hear music works but the static make a big deal when you’re in a call, I wouldn’t recommend for a friend or relative

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones to buy. Return them save yourself the money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works just perfectly!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one issue with these. Works like a charm. Will buy refurbished again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas gift my daughter loves it .. and that’s a favorite color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side piece didn’t work, so i had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't fit all sizes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls off all the time. Not meant for my ears. Button is too sensitive as well. Unfortunate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very unhappy with refurbished products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't receive everything I was to receive and exchanged them twice with same items missing in returned and bought a new pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work and still have not received my refund yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont try, buy a new pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound quality was horrible on phone calls everyone complained about not being able to hear me or i sound muff or far away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective with left ear buzzing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would've expected that refurbished headphones wouldn't be defective...had to return because of left ear buzzing. Make sure to test after buying because this is apparently a common issue.

    No, I would not recommend this to a friend