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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4469 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,469 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for people on move!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for exercise. The sound no the best . Battery is one of the best i ever try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hmm I LIKE THEM but they are easy to loose and not water proof. I am on my second pair, but if these go out I won't buy these again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have anything wrong with them. Like new. Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wonderful price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe the price for this product knowing value of these headphones. They are convenient and comfortable in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good item came clean brand new with the charging cable

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Strange definition of “refurbished”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the refurbished headphones, and they were packed into their original packaging, but they were filthy. They still had crud from someone else’s ears! But I still wanted the headphones, so I cleaned them thoroughly myself and then finally tried them. The right headphone has almost no volume, no matter what I do. It’s almost like only the left headphone is on. I’ve been trying them all morning, listening to different things, trying different headphones, etc., but the problem is with this pair of headphones. The right side just barely works. What a disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Beats AirPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Them I definitely recommend these headphones I always had a problem with the AirPods falling out my ear so I ordered these and they are great and the battery lives are very good last all day just put in the box and they charge back up so I definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Deal very good product! The sound is really awesome and have great power and vibrant sound, is more that I espected! Very pleased with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym, I had wired previously for 5 years finally went wireless

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Option for Around Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Beats. I had bought samsung ear buds but I prefer the around ear option and these I love.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible Service, was not expecting this ...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earphones because I had tested them and I loved the quality of them. I was excited until I saw the box and it was a huge tear in the box as if it was forced opened. I ignored it and began to set up the earphones. Once they were set up, the left earphone connected but the right earphone didn’t connect. I tried numerous times to reset the earphones and it didn’t work. I began to investigate then I see that the button on my right earphone button did not work, it was stuck inside the earphone. I am disappointed in this because BestBuy has always been my favorite store when it comes to electronics. I then returned the product because I could not go through another phase of disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound. Great for workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as all the AirPods didn’t stay in during my workouts. Have yet to have these fall off and sound may even be better that Airpod pros

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Surprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome!!! Was an open box but seemed like it was brand new and no one touched it to return, oh well my gain!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good For $140

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound Quality, basically was new, just didn't have the plastic wrapper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I have ever had. They stay in my ears and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Basically brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value it was amazing way better than my old Powerbeats 3 that broke so finally I have a new pair of headphones to wear when I run, thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphone and they were for a great price but I never received them. My daughter has them and they are really good. Maybe next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished item, but they feel and sound like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a replacement for the same kind that was a few years old. I only use them for workouts because the design keeps these from falling out of my ears as I move around. However, I’d only ever use these for working out. The design is too ugly and they’re too big for just casual music-listening or phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best In all EarPod I have used so far. The sound is so unique and comes with a good bass surround.

    I would recommend this to a friend