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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4464 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,464 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds great with great battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my AirPods, but wanted something that fit a little more snug at the gym. These not only so that, but sound even better and the battery life is much better for those times when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    First true wireless earphones and they're great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a couple of BeatsX and they've failed on me because of the cable. These refurbished Powerbeats Pro looked new in the original box and work perfectly for almost half the price! The battery life is twice as long as AirPods and the charging case holds much more charge, too. Also, my ears hurt when I put EarPods or the BeatsX into my ear canals. The great thing about these Powerbeats Pro is they don't go into your ears but rather sit on top of the opening. So unlike the BeatsX where I select the smallest silicone, for these I picked the largest which fits most comfortably and blocks other sound. These are great earphones and I'm very glad I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Quickly loses power, connection + user confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite my expansive patience, days of tedious troubleshooting and Apple-fandom, I must say, this product SUCKS! The earbuds sound fine, when they connect with my iPhone… and that’s the issue… Though the earbuds connect, said connection is very awkward, inefficient and unreliable. First, the Bluetooth connection is awkwardly initiated with the earbuds in the case. Once connected, the earbuds are controlled/adjusted in some instances via a weird/awful, proprietary app… and in other instances, the earbuds act/respond like any other Bluetooth headphones… consistently inconsistent and VERY confusing. Finally, and most importantly, these earbuds would regularly (often within minutes of pairing with my iPhone) disconnect, randomly + rapidly deplete their “full” charge, for no apparent reason, over the past six-weeks, I’ve only been able to experience a consistent connection, without issues, interruptions or low-power-warnings, for <15-mins. Perhaps I received a bad pair…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I Use Them Daily and Love Them!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can be quirky every once in a while, but you simply have to put them back in their cradle for a second. Plenty of sound, and they stay in your ear very well. I mountain bike single track with some small jumps and climbs with the occasional small tree branch contacting my helmet, and they stay very secured. I've never had an issue with them when I run. You can put your phone in your pocket and not worry about losing connection with the earphone that is on the opposite side of your body. In fact, I have yet to lose connection once they have made initial connection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great if you know a few things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not so sure these are refurbished at all. I say that because they weren’t even cleaned from the last person to use them. Since I got them at a great price I figured I could clean them with isopropyl alcohol and be fine. I ran into another issue with the left earpiece not charging properly when I put it in the case and closed it. This irked me for days until I cleaned the charging spots of the earpiece and case with isopropyl alcohol with a q-tip. Have not had a problem since doing this. If you have issues with it charging, make sure to try this method of cleaning it. The sound and comfort level is amazing with these headphones. I’d say close to the AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best they last long and they are very clear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality sound and best fitment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found the best fitting wireless earphones! I feel like I can wear these all day without any ear fatigue or any discomfort. The fit is secure with the different ear tips that are available along with the over the ear hook, these are not coming off. The sound quality is solid. I own other Beats headphones and these are right up there with them. The controls on the earphones are straight forward and it's great that they can be worn independently and you still have access to all the controls regardless of which one you have on. Overall I am really enjoying these and I would definitely recommend these. *P.S. The pair I purchased were refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely recommend these headphones!! Great sound and call quality! As someone in the trades I need something that won’t fall out of my ear and these do the trick!! My pair was refurbished and they still sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and sound, mostly used for audio books while running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Geat sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Plus they stay on the ears much better and are more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, no wires. Sometimes only one ear working and must be reconnected with case to work again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of powerbeats pro (I destroyed my first pair.. don't ask LOL) I absolutely love these earphones. My old ones lasted for about 5 years of abuse and they fought hard til the end. These refurbished ones are fantastic and less money and the same quality. Love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Works great, can't really tell it's a refurb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty darn well, no complaints. Fit well out of the box, with included ear tips. Seems to work as well as any new item, battery life is good, performance/sound good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gotta love Beats!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all the great things of airpod pros coupled with the security of knowing they cant “fall out” like my airpod pros. I use these for walks with the dogs and runs for exercise. HIGHLY recommended. If something is better i am all ears but understand i have noise cancellation on. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    High quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and battery life is really great. Easy to connect but multi connectivity feature is missing. I have to disconnect each time to connect to other device. My ear started hurting using longer period of time. So I returned it. I received item like new condition. Highly recommended if you have big ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome for hours of constant usa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because my earbuds were killing my ears after hours of conference calls. They sound great, are comfortable, have great battery life, and the mics work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable. The sound quality is great and they stay on my ears! The wireless connection is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Good Quality Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good stay put. I wear them while working out. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beat earbuds are great, sound quality was amazing and fir being refurbished they outstandingly good. I would recommend this product fir anyone who's looking for some really good earbuds for working out for even just chilling out with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good , but not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished after several pairs of inexpensive ones from Amazon. They do pair seamlessly with my IPhone 13 and Apple Watch.! I use them for running and lifting weights and they do seem to have a problem with my sweating. They do not seal outside noises and the sound is definitely made for hip hop music (bass response is excellent). I don’t feel that they get that loud and I have to crank up the volume when I’m running outside. The charging case is huge and if you have to double check that both earbuds are seated in the case exactly or they won’t charge. (Learned that the hard way after throwing them in my gym bag in the morning and by that afternoon when I went for a run one was dead). The good thing is that it only took 15 minutes to charge to about 76%. They are nice looking. I don’t think I will spend this amount on my next pair.

    No, I would not recommend this to a friend