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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4468 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,468 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because i did not want to pay full price and to my surprise they worked just as good as brand new. Only issue i did have was first time connecting to phone. I had to use my boyfriends case in order to connect mine. If I did not have his case I would of had to return. now that they are pair they work perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Dr. Dre Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of refurbished headphones, and they're like new. Great sound quality, and comfortable fit!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for fitness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and great sound when working out. They stay in place in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Powerbeats Pro are decent headphones. Pros: I like that they are totally wireless. They can be used independently which is great for my work where I wear only one just about all the time. I like that they link up when you put them in your ears and disconnect when you take them out. Battery life is good. I like putting them in their case and having full battery when I need it. Cons: they are not all that loud. Could use more volume definitely. They have weird times when whatever your listening to skips around a lot. The outside of the case is awful. Super slick and not easy to open. I've dropped it more than I should because its so slick and it marks easily. Cant wait for the Powerbeat Pro 2's.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones my wife loves them comfortable sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product, bad is great and no issues that I've read in other reviews this far. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for almost a month and I love them. Very comfortable in the ear and has a great hold for workouts (from sweat).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great alternative to AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. They are lightweight they sound great and don’t interfere with my glasses. They also stay put in my ear canal with two piece ear tip. I liked the ear tips so much I bought them for my AirPods Pro and now they stay in my ear canal as well. I use these for gym and exercise

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Holds firmly to your ears and offers clear , pure sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great I workout with them and they stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great deal, refurbished but look and work great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, the sound and quality is great as is to be expected from Beats. Comfortable and the best part was the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good and the sound is awesome I love the battery life on it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for an active user. Theses ear buds hug your ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for working out. Long battery life and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, excellent product with nice color. Sounds good and the battery life has been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats has done it again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and size. Comfortable to wear long periods of time. The sound quality is absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earphone?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound, it’s a little uncomfortable until you get use to it but overall it a great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the left one falls out occasionally but that is due to cauliflower ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Buyers Beware!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received these earphones you can clearly tell that they had been used by someone prior. It came in missing a few things, eartips, stickers, warranty claim, manual book, etc. Which to me was no big deal. The earphones sounded great with plenty of bass & are very lightweight. As much as I wanted to keep them, I returned them because the left earphone’s pause/play button would continuously get stuck. Figured I’d bring it in to Geek Squad at Best Buy and they would fix it since it’s still under the 3 month manufacture warranty for a refurbished item. The Geek Squad associate tells me, yea not a problem we can ship it out for you get it fixed & have it back in about 2 weeks but it will cost you $84.95 to ship the item out since you don’t have Apple care. Never in the ad listing was this scenario ever mentioned & I told him are we shipping a car across the country? Long story short I left the earphones right there and got my refund. Best Buy needs to clarify this type of “shipping fee” in their listing before customers make a purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Purchased as a gift: Comfortable & quality sound!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds as a gift and my friend loves them! They find them comfortable and the sound is terrific!

    I would recommend this to a friend