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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4468 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,468 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent buy! Great upgrade from the 3s.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- bought them to replace my Powerbeats3. Sound clarity is much better, and eliminated the low-end distortion of the 3s. Much more comfortable, and fit more reliably in the ear with less need to readjust- haven’t fallen out yet. Each earpiece can function independently, and each has a multipurpose button (the “middle” button on the old volume fob- pause/go/Siri...whatever), and each earpiece alse has a volume control which can control both sides, if both are in use. I often just use one for conference calls when teleworking. Microphone seems to work quite well, with no complaints on phone calls, facetime, or teleconferences. The chrging box is awfully big, and a bit tricky at first, but very useful. Also a bit pricey- I bought the Geek Squad refurb’d, and have been very happy with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the powerbeats 3 and they would fall out of my ears when working out. There was no way to change the fit. The powerbeats pro do not fall out and are able to be easily adjusted to custom fit in my ears. I love them. And I bought the certified refurbished ones which I was slightly nervous about, but they were brand new in the original case and everything. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,.however its important to properly place earbuds for clear, crisp, sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of beats ever since they came out. The main reason is the ear loop during intense workouts. However, the loops irritate my ears after prolonged use. Outside that problem g the he beats are great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, quality is great and fits ears perfect also I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbeatable open box deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got beats earbuds for the wife and kids because of all the amazing open box deals that bring them down to about half off. They are freaking amazing at 100-130 dollars for that price instead of just really good at regular price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great workout earphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit, love the case. Workout doing crossfit and they stay in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for a great refurbished product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of refurbished Powerbeats. Tgese headphones worked right out of the nox, with no need to bring the charging case with me when using the headphones (I had to do that with my first pair). The only thing missing was an instruction booklet, but I knew how to set up, connect, charge, and use the product due to my prior purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic!! I love them. Great sound. Comfortable fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than AirPod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy at $99. I got these because I lost the first set, and I still love everything about them, except the price. If you can pick these up for under $150, I'd recommend them to anyone. Better than airpod pros.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok with the earbuds except they connect when they want to. Its not a flawless connection like it should be but other than that no problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones but them to workout no complaints

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech Members beware

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Members beware: refurbished items have no coverage under your Total Tech plans. I purchased this item in July 2024 and recently one of the earbuds starting having random issues charging. I figured no big deal that is what we have the plan for in cases like this (something I have used on other headphones in the past without issue). However, my local store informed me they can find no coverage and that is due to the previously mentioned stipulation on Geek Squad refurbished items do not fall under the Total Tech plan. I spoke with the store manager who said that there was apparently a message present saying this (it is highly likely I made my purchase through the app and I do not remember seeing then). During our discussion, I made the comment that basically there is no point in buying a refurbished item as a Total Tech member and after thinking on it for a moment, his response was "yes I guess that is true." So if you are looking to roll the dice and save some money, go for it on these. However, if you are expecting any kind of coverage from Total Tech on a Geek Squad Certified Refurbished item... look at other options lest you be stuck with an unreliable item trying to save a little money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound and bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Pairs very easily with iOS and Android. Great for office and gym use

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Get these people, you won’t regret it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these for the simple fact that they stay in my ear being that I have an ear piercing that the AirPods would always fall out of.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Good sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, and great fit. Good battery life! It’s worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t fall off as easy as the beats pro 3, and the battery last a long time a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New Sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Works perfect for my ears. Never fall off and sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Eaebuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and my boyfriend uses them everyday at work or the gym. Even though they aren’t brand new they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, great sound and long battery life. Would recommend them to anyone.

    I would recommend this to a friend