Customer Ratings & Reviews

The product arrived well packaged with all parts, including the instructional manual and extra buds in different sizes. The reason I’m giving this item 4 stars is the poor bass sound quality of this item. When I purchased this item, I was fully aware that this was a refurbished item; however, there is no way for me know what exactly it was refurbished for. Before i started nursing school, I was an avid runner and used beats wireless for music, this is now my 5th pair of beats, so I’m fully aware the quality this product should deliver. Unfortunately, this was less than par.

Absolutely love them. Not a scratch on them!!! Good sound quality!!

Fantastic product! They came nicely packaged and with everything in it. Couldn’t even tell they had been refurbished. Definitely would recommend!

i like them because they don’t fall out my ear when i’m playing basketball

I purchased refurbished Powerbeat Pros, and they work as if I bought them brand new. Nothing was missing in the box. I have small ears, and I like how they hook on to my ears and stay in place when I work out. The mic is not the greatest for phone calls, but I don't take phone calls when I am working out, so it was not a dealbreaker for me. I got them for half the price of new, so I definitely feel as if I got my money's worth. Since Apple purchased Beats By Dre, they probably work best with Apple products.

Beats always has great sound quality...these are comfortable, they stay in place, charge fast and I like the charging case. Would buy this product again!

These work well. The loop over the ear is comfortable and ideal if using while exercising.

I know these headphones are great because I own a pair myself. I bought these for my wife and thought I'd save some money buying a refurbished pair. They ended up having connection issues. Luckily Best buy makes it easy to return. I'm sure that this doesn't always happen with refurbished items but just something to be aware of.

This is my 2nd pair because I liked the first so much. They have great sound quality and are easy to wear. No one usually notices I am on earbuds when we talk…to me that is the best compliment.

Very nice Powerbeats pro.. very useful for me and looks and feels brand new.. but I’m disappointed about you’re delivery time .. it came very late by 5 days. Been expecting it but it arrived after 5days from the date promised to me for delivery. I hope you improve on it. Tnx.

Best headphones for working out and running they do not move at all and stay in place throughout any kind of workout even running!

These are my second pair. Unfortunately the first we’re not properly charging due to corrosion where it connects with the case. The metals nubs also wore down too. Otherwise really great sound and never worry about them falling out. Just wish they’d charge/connect better

Best wireless headphones I've ever used. Charging can be a little tricky (if they don't click in just right they don't charge properly), but in 5 minutes you can charge at least an hour's worth of music playing time from the phone. Highly recommend.

My favorite Beats ever. Physical control buttons on BOTH earbuds are great to change volume and tracks with either hand. Over the ear design is all I use now.

At first I hesitated to keep because it was refurbished but I must say I love them and they sound great!!!

I love them. The battery is good and they charge quickly.

Works great. Was delivered quickly. Ive never had problems with best buy purchases. They keep my business

Without very good I recommend them to people and very good price I loved them its amazing

Purchased these as a gift and a blue set for myself. Great sound, battery and fit. Recipient loved the color as well

Brought for a Christmas present after my daughter didn’t like the AirPods because they didn’t stay in her ears so instead of buying the pros I brought these and she was more than happy about them wears them everyday all day so I guess I made the right choice