Customer Ratings & Reviews

These headphones produce great sound for music and are much lighter than I expected, the mic for phone conversations is also very good. I bought the geek-squad refurbished ones to save over 50% off the Brand New (non-sale) retail price, and they work just fine, I really couldnt convince myself to spend $200 on headphones for myself.

The thing that I liked about this headphones is the design. I tried other headphones like Samsung Circle and LG Tones. But one thing was the same, they would always fall out my ears. The loop around the ear is a must for me. Sound quality is good. Its loud enough and not over the top to beat my eardrums out. Carrying case it's nice to have

I ordered refurbished this time. My first pair got damaged at controls with time. So I'm expecting the same to happen with these because I know a couple other people this happened to. When my refurbished came in, they were missing earbuds. Can't use without the earbuds. I returned those and after a week, got them with unmatching black earbuds. But this time, the strap adjuster was missing. I just will deal with it. I need them for running and don't have time to complain. Just realized I did get what I paid for. Other than that, they are great for running.

Really nice product so happy!!! The sound is amazing en so easy to pair with my phone

I'm purchased the Powerbeats 2 refurbished thinking that they would be good, but it received them the speaker on the right was not working properly. If ended switching for a new pair but have to say that the battery and the reception for the price is NOT WORTH IT. It have a SAMSUNG NOTE 5, AND having in my jacket chest pocket and the Powerbeats in get a lot of static.not even 2 feet away.

I was a little skeptical about buying refurbished earbuds but for the price I couldn't resist. And I'm glad I did...they're awesome! Looks new and works flawlessly.

I recently received my refurbished Powerbeats, they were horrific. There was wax build up on the earphones and dirt on the ear hooks. Very disappointing for Best Buy not to a least clean products that are getting refurbished. I've purchased a lot of refurbished products from Best Buy and this has to be my worst experience so far.

original headphones may be good,but refurbished are not good at all,one left side working,right side only 15% sound.Dont buy refurbished

worst piece of cheap ever purchased 5 months done would of been better off with dollar store ear buds

Volume control broke down after just 1 month of use.

Decent sound, good bass, and no lag like other Bluetooth headphones I've used. Earplug options are good for varying ear canal sizes. Ear hooks fit well once you have them adjusted, and will not fall off like regular earbuds. Not a fan using it as a phone headset. Sometimes my callers can't hear me, and doesn't have good noise reduction.

The sound is good, but you can hineatly get the same sound from a much less expensive brand. I do love the stability of the product. I never have to worry about comfort or having them fall out during a run. Also Bluetooth is all I will buy for active day to day situations. Make life so much easier. The sound is just about the same as a pair of skullcandy earbuds with more bass. Which is not a bad thing. Happy with my purchase

This is a bluetooth headset. It pairs easily with my iPhone, IPad, Mac, and PC. I use it for listening to music and news, and long phone calls. Music quality is good, but not fantastic, thus the 4 rating, but at this price point the sound quality is good enough. I like the over the ear loops. They really help keep the headset on my head There were 3 sets of earpieces in the package, and I found one that fit well for me. I expect most people would find a decent fit. These headphones charge on micro usb, so I just plug it in to a USB port on my computer after using. I not sure how long the battery lasts, as it hasn't run out. I've used it for over 3 hours at a time with no battery issues.

So I decided on buying a pair of black and red Powerbeats 2 refurbished headphones from bestbuy. The reason was I already had a pair of black and red studio wireless and wanted a matching color way. I read many of the previous reviews but with Best Buy I felt it was a win win. Either they worked or I would take it to the store across the street. So I ordered the headphones and when they came they were nicely packaged. I got all 3 pairs of earbuds sealed, the USB cable, and the hard case. The headphones were very nice no scratches or marks. They paired right away with my iPhone7 plus. The sound is good. I put my iPhone down and walked a good 15-20 feet across the house with no issues with sound. Buttons worked great and sound is good. Bluetooth also good and my friend said I sounded clearer on the phone. Overall I'm very satisfied with this purchase.

This headphone are the best. Quick Bluetooth connection and the sound is phenomenal not to mention the battery life. Regularly used it for a 13 mile run and maybe 2 visit to the gym before I have to charge it again. Receiving phone call also is another thing that is impressive, the sound is so good that it seem like your caller is right next to you even while in the move. The fit is comfortable, as mentioned i used it in long runs and I don't feel discomfort while and after wearing it. Completely satisfied, sound quality,connectivity, battery life and comfort.

Love the sound, and the listen time! I purchased these to replace the Plantronics BackBeat GO 2 Wireless Earbuds (2nd pair) that I had (the listen time, was nothing near what was advertised on their package - so disappointing). When I saw the 'Beats by Dr. Dre - Geek Squad Certified Refurbished Powerbeats2 Wireless Earbud Headphones - Red' as a Best Buys Deal of the Day, I had to try them. The listening time is excellent. The Plantronics only lasted about 3 hours. I DID like the verbal ques I would hear via the Plantronics product which Beats DOES NOT have. I did not receive an instruction manual with my Beats, but I turn them on/off, and control the volume just fine. It was nice to hear 'Power On,' 'Power Off,' and power levels from the Plantronics product. Beats stay on/in my ears better, although they are not perfect either - that's why I would prefer over the ear Beats - but this price range worked best for me. So overall, I am satisfied with Beats. One of my co-workers splurged on the over the ear wireless Beats, and she absolutely LOVES them!

I've had these headphones for about 3 months now and they're fantastic. The price for refurbished is totally worth it. The headphones came looking brand new and they have worked perfect. The battery life is great, I feel like I never have to worry about battery life and the sound is exceptional. I use them to workout and they've made such a difference compared to a corded headset. It frees up your arms and allows you to really focus on your workout. For me the money is worth it just for that!

Sound is good. Wireless is nice feature. Battery life is about six hours.

I bought these because I got toasted badly buying the Jaybirds from BestBuy! I wanted a set of phones I could use for workouts and that had decent controls. These Powerbeats2 Wireless Earbuds have good sound, decent bass and good volume controls when I play my tunes. Friends tell me I sound good on the phone, and the Beats are lightweight, but not flimsy. They fit well and seem sturdy. The charge lasts a long time, also! So far, so good. They were Geek refurbs, so I saved some dough! Overall very pleased!!

Battery life is better than expected. The sound is great. I love the mobility I'm allowed during workouts. Very satisfied with my purchase.