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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4 out of 5 stars with 602 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers highly value the Geek Squad Certified Refurbished Studio Buds + True Wireless Noise Cancelling Earbuds for their impressive sound quality, long battery life, comfortable fit, and appealing design. Many appreciate the transparency mode. However, some customers have reported occasional connectivity issues and missing ear-tips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 602 reviews
  • Rated 1 out of 5 stars

    Horrible headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for someone and they did not work at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product, i just dont have time to return it. I recommend not to buy this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats pro plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok ...they go in and out the battery doesnt last. A bit overpriced if they aren't going to work right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy refurbished. Buy new. Didn’t work but easy to return with best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was defective and didnt perform as expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality and Fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor refurbished item and bad return policy. Be very mindful before you buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the second time I have had a issue with this produce. I am not missing parts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was nice until it wasn’t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side of the earbud didn’t work and the right one had a crack in it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t received the item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even received the item I would’ve given zero stars if i could.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not worth it no bass at all i wouldn't get this at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife the stop button works but the play doesn't

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth connection battery life Not working at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall better than AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an AirPod user since they came out, but I was frustrated with them dying after a year or two. The cost of these makes replacing my AirPods hurt a little less. The sound quality is awesome. The noise canceling really does work. They do sometimes fall out of my ears if I’m doing anything really active which can be annoying. The biggest flaw is that they randomly disconnect all the time! It’s not that big a deal, and maybe it’s my phone and not the earbuds, but it’s annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Hate the case, love the sound quality and comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and comfort. I hate the case design. Removing the buds are difficult. Grabbing one from its magnetic lock causes the buds to slingshot form my grip. I'm always dropping one of them when removing it from the case. I won't use them outside because I can't quickly remove them from the case, or quickly place them back in the case. I absolutely hate chasing down a rolling earbud. Its embarrassing and no way will I place it in my ear if it falls and rolls outside, or indoors for that matter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to pair! Very stream line, so much so that I fell asleep in bed with them. The only down fall is that while running they tend to slip out of my ear, even though I’ve tried the different ear inserts. Clear calling and voice memo. Overall solid pair of buds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Base

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and was very easy to set up to phone also very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need good earbuds on a budget this is it because they work well and havent fallen out of my ear since i got them i rode my bike downhill and they didnt even get loose

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 4 out of 5 stars

    Geek squad buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have just bought a new pair. There's bud tips that are missing. Also the noise cancelation is malfunctioning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing the medium tips

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition was like new with the exception of the medium tips were not on the earbuds when I took them out of the case. Included the XS, S, and L tips in the box. The Small tips fit, so not a big deal doe me, but if you need the medium tips, you may beed to buy some aftermarket tips. Case also wasn’t charged (no big deal). Warranty doesnt expire until end of April 2025 (received July 1 2024). For the $70 price point, happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good love the sound and comfortable in my ears!!!

    I would recommend this to a friend