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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4 out of 5 stars with 605 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Geek Squad Certified Refurbished Studio Buds + True Wireless Noise Cancelling Earbuds for their impressive sound quality, long battery life, comfortable fit, and appealing design. Many appreciate the transparency mode. However, some customers have reported occasional connectivity issues and missing ear-tips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 605 reviews
  • Rated 3 out of 5 stars

    Dissapionted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly feel like they are falling out. No matter the earbuds i use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great but 2 months later my right earbud crapped out on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd refurb attempt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a refurb that works. No issues so far. Perfect for the office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had an opportunity to use these yet but look great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The microphone is not good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I speak they don't listen to me if I don't speak hard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves his gift he wanted well needed new headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is okayyy does the job for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not upto Best Buy standards - Revisit Geek cert.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was advertised as refurbished and Geek Squad certified, but what I received appeared to be simply used and returned by the previous owner. It was very dirty inside, as if it hadn’t even been cleaned. If this is what qualifies as “certified,” I’m quite disappointed and would never trust any Best Buy certified products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like at all my ears hurt and the side is just

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Justin Olsen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife. She will love it. Great service too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend these for gym and workouts!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Crap phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for listening to music but crap for voice calls. I wouldn’t buy it! No one can understand a word you say.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbised ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is low when on the phone. People can barely hear me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the first month but then the failure I had came back and it was never fixed but only on the left side, but after that everything is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in clean and didn't have any scuffs or cosmetic issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in time and the product is in perfect condition

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product not Dog-Proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well until my dog ended up biting and destroying them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headphone and Best Buy did nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad the headphone never connected to my phone and I tried connecting to another phone but still the same I didn’t get to use it ever very very bad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 1 out of 5 stars

    Broken and nasty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, came straight from geek squad certificate whenn I did open inside the store was nasty dirty with pieces of serum from the ear, with out charging cable and very damage. Nothing as them describe in the page.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money unless you plan on using them under like gaming head phones

    No, I would not recommend this to a friend