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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4 out of 5 stars with 605 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Geek Squad Certified Refurbished Studio Buds + True Wireless Noise Cancelling Earbuds for their impressive sound quality, long battery life, comfortable fit, and appealing design. Many appreciate the transparency mode. However, some customers have reported occasional connectivity issues and missing ear-tips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-605 of 605 reviews
  • Rated 1 out of 5 stars

    Purchased but, didn’t work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and it took jumping through many hoops to finally get the item delivered. Since receiving it I have YET been able to connect to any devices I own. Now, what do I do? Send it back? Take it to a Best Buy store and see if they have any luck? Call APPLE since I believe they own Beats. Oh, the humanity!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fall off easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls off very easily, and you can't adjust the sound settings. Dont recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaper brand new in store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw product new in store for much lower price. Dont waste your time go get it cheaper at the retail store. Refurbished means not new guys. Get it together. Product is great if you want a pair just dont waste your money if its cheaper new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurb product cost more than new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the first gen product. Looking to upgrade to a newer version, and stumbled across these Refurbished Beats. Sadly they cost $30 more than a brand new exact item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash! Did not come with all the parts and did not work properly. Customer service was a nightmare to deal with

    No, I would not recommend this to a friend