Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 29996 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 29,995 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, i use mine at work and no matter what im doing, my music keeps going.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best wireless earphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and fit is spot on. Ability to change the silicone tips allows for a personalized fit. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but will not buy ever again at Best Buy due to your sham return policy of two week return, (two weeks....Really!!). Making a customer buy a warranty is just a money maker for your company. Total joke. Fortunately the Beats Co. was great to work with no warranty needed with them. We will be buying all electronics from other companies that have reasonable return policies from now on!!! Love your Geek squad computer help department will continue to use them and the protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good exercise partner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, a bit tight fitting for my ears but was expected for a jogging earphone, exercise will be more fun and less restricting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You pay for what you get!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of wireless earbuds I have owned. It has amazing sound quality and works surprisingly well with Google/Android devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a steal at the price we got them for. The sound quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones I love them!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s are by far my favorite headphones, I love them because they don’t fall which makes them great for working out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear buds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for sports or working out but if you are using an android phone you lose out on some features thats the only reason for 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year and half in these still work and sound great. Wear them almost everyday between work and workouts.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Need more

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like how you canNot change one of the sides that changeS the volumes .You can’t change One side ToO change the songS, I also find it difficult to connect sometimes and one can cut out and you need the entire case To reconnect ,the case it’s very big if you’re doing long runs,There’s also no levels of how charge the battery is on my phone, It’s still the best out there but it’s not the level when Steve was alive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sauce

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the sound is amazing. They are very easy to use and set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $250, I was expecting it to be great. Great would mean it does not lose connection and can connect to multiple devices. It does connect to multiple devices but if you connect it to your laptop and want to now use it on your phone, you have to disconnect the bluetooth setting from your laptop in order for the sound from your phone to connect. Even then, you have to go into your phone's bluetooth setting to force connect it. This is great for the gym and going out and walking, and for using one side vs both but for $250, it's not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged for everyday grinding. Don't worry about dropping the case, it takes a beating and keeps on charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Extremely recommend them over iPods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound is way above iPods and cheaper price too. I use them mostly as a Bluetooth to talk over long hours of driving periods but they are great for the gym as well. They sound way better if you pair them with Apple Music/equalizer. For their category I could say they are a bang for the buck above other brands

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love the fit and controls

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit perfectly and you don’t have to worry about them falling out of place. Plus the mirrored controls make usage super easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Completely wireless headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones give great sound quality. Once set to half volume, you can’t hear your surroundings. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife for Christmas and she loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband can't live without these. Uses every day fir phone calls, music, the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound great. Pair so easy to all my apple devices. Definitely worth it for the ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. The sound is strong and it comes with back up ear pieces.

    I would recommend this to a friend