Customer Ratings & Reviews

Can't talk no one can hear me ..but the music sounds ok and one of my speaker goes in and out

Don’t like it because aren’t comfortable no recommend that

Headphones do not power down. I have tried resetting and still they do not power down.

I am returning it and buying the over the ear Beats Studio. This on ear model hurt one of my ears.

The sound quality was amazing for when it came it out. It still stands test to time with its active noise cancellation. I thought it’d be uncomfortable since it’s On-Ear but that’s not the case what so ever, definitely one of beats best headphones.

I had it for 3 weeks and right now im in the process for replacement. A constant flashing blue light started and a reset didnt work to stop it and the head phones ceased to function. I also heard a static in the right side as well.

the headphone ear cup is too small and hurt my ear very bad try to return and I couldn't because of 3 days late after the 14 days return policy now is in the process dispute charge thru my bank credit card very upset with the Bestbuy return policy and store manager aren't willing too help

So starting off I’ll say I’m a big audio person, have the surround sound and all that. These Solo Pro’s are great a reproducing the music clearly. The noise canceling feature works great. And you can’t hear what I’m listening to if you are near while I have them on. The cushions are really comfortable and feel high quality. They don’t fatigue your ear, you can get a solid few hours of listening time in. I would definitely recommend these Beats head phones to anyone that’s serious about their music.

This was by far the worst headset I ever experienced. The ear muffs are made for children's ears, and to fold half of the headset for the on/off was difficult for me to figure out. I was very dissatisfied with this purchase and will not most likely purchase another beats over the ear product.

They were not what i expected. I just didnt like them.

The sound isnt that good and to say the least really uncomfortable

Bought it as birthday gift for my daughter. It works fine for the first 2 weeks. It started acting up with some weird sound and working on and off. I wish I couldn’t return, I have to call Best Buy to find out

Disappointed with the advertisement of this product. I was supposed to receive 4 free months of Apple Music, but when I type in the code I am only being offered 1 free month of Apple Music. I am very dissatisfied with the hassle you are making this be for me as a customer.

Returned for a Nike Apple Watch. That is still backordered & was in stock in a neighboring store. Purchased Oct 5 & still do not have it. Store 40 miles away! Hard to believe an Elite Plus Member gets treated like this. Thousands & thousands of dollars purchased for years.

i am reviewing this product 1 star because when it arrived it was totally inoperable, it did not turn on, charge or connect to my device. i am very dissatisfied and disappointed whit this purchase overall and would give it zero stars if i could.

the headphone is small, it hurts ear and it heats up real fast. also bestbuy charge you restocking fee for any electrical product. so will never going to buy anything from them..

These are a waste! The original beats are better.. there isn’t a cord to plug into studio equipment. This sucks. It’s a pandemic, can’t return them

Unfortunately these did not turn on the way they should, only when plugged in even with a full charge did they turn on and connect to my phone, after 20 minutes they then turned off.

The sound quality of a 70 dollar Anker headphone is more than this. Don’t waste your money on Beats buy Sennheiser, Sony, or any other professional brand. For $300 you can get a really good headphone and this is not it

Defective from factory. Returns counter confirmation revealed a battery defect.. At least customer service was great. I wont bother with anything Beats again I bought Bose noise canceling with refunded money.