Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$165.20
Save $4.79
The comparable value is $169.99

Customer reviews

Rating 4.3 out of 5 stars with 3114 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,114 reviews
  • Rated 5 out of 5 stars

    Earbots

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good small perfect fast charging small box

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The warranty period isn’t what it used to be.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week after purchasing in the middle of a call the person wasn’t able to hear me. I tried to return to Best Buy where I purchased basically told me that the return date had expired and that has been their policy for 5yrs. So I had to contact apple and send it to them to inspect and figure out what the problem with the earbuds. Now I have to wait and see if apple will replace or repair the problem with these new earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ive ever owned and they were on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Choose Powerbeats or fit pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The constantly fall out and I feel like I’m always readjusting in my ear. Ears lobes get sore by the end of the day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    muffled and returned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By Far the worst headphones I have ever purchased. I only used them twice and both times the person either couldn't hear me or I sounded muffled. I ended up taking them back due to this issue. There was no point in keeping them if I couldn't be heard. They also fell out of my ears the two times I did wear them and try to talk on them. I have another pair of beats that I love but these were crap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Go with AirPod Pro!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with these… I was hoping for good ANC and sound and both disappointed me… Also, kept cutting out!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set and fit good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound its not all that Bass need more options and different sound options

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Facing Some issues

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant fit in my ears having issue with mic i used samsung buds for 3 years really nice exp but beats have bad exp

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transparency looks cool. XS ear tips work great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even worth $1.00

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are garbage, they constantly drop connection. Voice calls sound like you’re at the bottom of the ocean. If you’re an Apple user just stick to AirPods. Also Apple doesn’t repair these in store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent sound but mic needs improvement.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone is not up to apple AirPods Pro 2 quality which I also have. Range is also much less compared to AirPods Pro 2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item, defective satisfaction

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience purchasing my Beats Studio earbuds was far from good. When I received the item, only one earbud worked. After numerous calls and configuring, Best Buy settled to tell me they couldn’t replace my defective item but only refund me. After discussing placing another purchase for a “replacement”, but an entirely new purchase, the customer representative told me there was a bulk shipment damaged and this particular item could not be replaced. Heads up- buy in store and test them out there to make sure they actually work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using these it's great for listening to music but when talking on these people can hardly hear you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad just after 10 months everything declined

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but only lasted 14 months you be better going to Sony, sennheiser or jbl.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one could hear me on the Beats Studio Buds. But the sound was good with listening to music

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointed in return policy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited about this product until the right bud started to crackle in less than a month. Come to find out, Best Buy’s return policy is 15 days! If I would have know that at time of purchase, I would not have spent $190 just to enjoy something for a month.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough and can't adjust volume. Battery life not lasting and irritating in ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No a good fit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about these earbuds. My 20 dollar earbuds are actually better because these earbuds do not fit comfortably in your ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible don’t buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not great at all! They keep disconnecting they mute on there own

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked the first month, now they just disconnect every chance they get. Once connected back the sound cuts off. I've tried everything mentioned online to do, but nothing seems to help. If i could give zero stars, I would.

    No, I would not recommend this to a friend