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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 580 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the urBeats³ Earphones with Lightning Connector for their sound quality, comfort, and reasonable price. Many users particularly enjoy the bass and find the earphones comfortable to wear for extended periods. The lightning connector is also seen as a convenient feature. However, some customers have concerns about the durability of the earphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 580 reviews
  • Rated 3 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thee greatest but their ok. Looking to buy the Samsung pods. Their ok for now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    loud but

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud but sq is not there they are ok buds for someone in a pinch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed that I couldn't buy a warranty for these headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok. They aren’t great but not bad either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is what you pay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound nothing crazy but didn’t except much at the price point

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend sound is not good Just ok god price though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of hard earned Corinavirus taking a chance going to work money this is the second time I purchased these headphones and $106 down the drain the lightning connector works fine at first when you plug them in then they start to cut on and off and you have too keep fiddling with the wires for it to work I do not recommend this product to no one they sound fine but As far as as far as the connector (lighting)There’s a manufacturer flaw and if you don’t believe this with you go ahead and take a chance and waste your money don’t say I didn’t tell you so

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dimished sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was not impressed with the sound quality of these. I had the same model for a normal headphone input for a year. I bought these for an iphone XR, but I returned these, for whatever reason the lightning connector didnt sound good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked about a warranty and was told it didn’t come with one. I haven’t had the long and only used them 3 times and it already has a shortened in them. My daughter had the same problem with the ones she had.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the extra money.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was fine. But stopped working after only 3 months of daily use. Just like the cheap ones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hurts my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to do as the quality seems great but you can’t adjust the size. One size doesn’t fit all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong connector.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked an employee to help me and he gave me the version that is for an iPhone not an Android.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t believe the hype

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst sounding earbuds I’ve come across versus the glowing reviews. They are not heavy base as advertised. Sony extra base have more than these do! Thankfully, I didn’t buy them at their original price or I would have returned them immediately. I still don’t think they are with $39. Save your money and don’t fall for the hype!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    loses connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. After a month or so the connection began to degrade. Just got the new iPhone 12 Pro MAX and I thought the issue would go away, but to no avail its still there. Been having trouble getting in contact to remedy this as well. Beats used to fair well in quality from what I can recall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated and Not Built to Last

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these earbuds for a month before the cord/wire started tearing away from the lightning connector, Tried taking them to Best Buy for a warranty claim, they said to go to Apple. Took them to Apple, they said it wasn't eligible for a claim. Big waste of money, will never buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously they are wired and the wire is very annoying. I highly recommend Bluetooth headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones are junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are not worth the money. The wiring broke after a month!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple producer is working only with apple. bad voice quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE THE 2ND PAIR I HAVE BOUGHT & THEY ARE JUNK! THE MAKE POPPING NOISES & SOMETIMES SHOCK YOUR EARS! I WILL NEVER BY THESE AGAIN! THEY DON'T EVEN LAST 2 MONTHS!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok probably buds for kids not adults

    No, I would not recommend this to a friend