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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 580 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the urBeats³ Earphones with Lightning Connector for their sound quality, comfort, and reasonable price. Many users particularly enjoy the bass and find the earphones comfortable to wear for extended periods. The lightning connector is also seen as a convenient feature. However, some customers have concerns about the durability of the earphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 580 reviews
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore these things while working and it never broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my niece loves them. they fit her phone perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality was lacking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she didn’t think the sound quality was good so I tried them and thought the same so we returned them. The Apple earbuds that came with our iPhone sounded better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad audio quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I both these to replace my 5 year old bose sports headset but the sound quality is not there. My old bose sports wired headset that are falling apart due to use, have a much better audio quality than these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the smallest rubber insert installed the buds were the most comfortable ear buds I have ever had. Sound quality was fine. Tried for 3 days and returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected, thought it was going to sound as good as Beats claim, i would rather had Bose than beats, i was going to return it but i gave it as Christmas present.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was not up to my expectations. A little too tinny for me. Was disappointed they didn’t come with a case. The cord is really cheap and thin. Seems just cheap quality overall.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been pretty disappointed with the quality of these earbuds. The cable is much more of a hassle than the Apple earbuds. I also get much more cable noise through these earbuds from the cable rubbing on my collar, shirt front, etc. I was hoping the tips for these earbuds would offer something better than “shove them in your ears and hope for the best” — I haven’t had good luck with these staying in my ears. I’ll stick with the Apple earbuds for now, especially considering the price difference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightning connector

    Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few headphones with integrated lighting adapter. Overpriced for what you get.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I’st an ok item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok Earbuds with an ok sound but.. it can easily come off your ears. I got them for a very good price do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wired ones won't have the same issue with connecting as the wireless, Couldn't beat the sale price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Caught a xmas sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the pair I bought in June. They were on sale so that’s really why I purchased them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem they keep coming out of your ears. Wish I had purchased the wireless ones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    neck and neck with default apple earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these hoping they would be a step up from the default apple earbuds included with my iphone. I wasn't impressed with the lack of mids and highs. They didn't deliver munch punch for the bass and overall felt it was just a slight improvement over the apple earbuds. They aren't worth $30 considering the replacement of apple earbuds are about $25.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earplugs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. A mediocre your phone at best. The value was lacking.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is no better with these earbuds for the cost than any of the cheap pairs I’ve purchased in the past. They are not comfortable in my ear, no matter which size tip cover I tried. People complain they can’t hear me talking and the microphone is right by your face. I’m not impressed with this purchase at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few headphones with integrated lighting adapter. Overpriced for what you get.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dre earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a round. Two months. Sound starts fading. And staticky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not that loud . If it had more bass I think it would sound better

    No, I would not recommend this to a friend
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