Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 228 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the easy-to-use feature and the super clear camera that provides a visual of the ear during cleaning. They appreciate the magnetic charging base that keeps everything organized and the accessories that come with the product. However, some customers have experienced connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 228 reviews
  • Pros mentioned:
    Accessories, Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Easy to connect to the app and lot of different tip that can be swap.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Ear wax tool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear camera and easy setup. Wifi connection was easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs refinement, otherwise good for what it is.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's meant for short intermittent use. Any long use will surprisingly heat up the device to an uncomfortable temperature. In addition, the device has a short battery life. This combined with the base that has to be connect at all times for it to charge makes this overall package not that convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use, decent image, and options to record or take photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely works! You can see everything. The only con for me is that it doesn’t go as far as I would like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool little gadget

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about returning this device, I used it a couple times, it seems that it does what its supposed to, but I wish there was a user manual explaining how to use each of the attachtments, I tried to look for a video/manual on the app, but it seems it does not exist. Maybe I just need to use it more in order to understand it fully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 4 out of 5 stars

    Ear cleaner

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really easy to use clean my ears really well I would recommend this to other people

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product. Eaey to use and simple to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Ear Cleaner

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. It works Great to be able to see inside Ear canal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ear cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite some of the reviews this product works great and was easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ear cleaner

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product.. Takes alittle getting use to but easy to use..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Handy Device

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty handy device to see inside your ears and remove earwax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean ear is a good thing

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it cleans my air love that I can use the app to see what's going on in my air. I think it's kind of cool that it connects with my smart phone to use this product. The small pieces that comes with the easily breaks that's the only down part and can easily get loss but has amazing storage unit for all the little pieces for the air. I like that and I really like the easy USB charging method.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blught this cus ear was hurting as soon as i tried it i was able to clean whatver was cligges although is hard to getvised to camera angles hut definitely would recommend and if u want to oay mire get the ulgraded version that was the grabbing one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Very handy and useful. Made my life easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great find.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Easy to use. Awesome product. Great find

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the people complaining about the set up are just bad at following simple instructions, it’s easy and straight forward lol. Overall the quality is excellent and it works as advertised. Have had 0 issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear wireless cam

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - a bit pricey but worth it. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I always wanted one of these!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what all the additional tips do yet, but the tip that’s on the thing worked well. Probably not something that needs to be used daily. I thought my ears were clean but I found some good amount of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get er Done

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a difference, utilized for ears that produce an abundance of ear wax. Easy to utilize It works after years of trying different products!! Got it done now

    I would recommend this to a friend
Sponsored