Customer Ratings & Reviews
- Model:
- WCE001dq1MWH
- SKU:
- 6402745
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the 24W Dual Port USB Wall Charger's charging speed, overall performance, and the convenience of its dual USB ports. Users appreciate its ease of use and compact size, making it easily portable, and find the price reasonable. However, some customers have noted compatibility issues with certain devices like tablets and concerns about overheating.
This summary was generated by AI based on customer reviews.
Cell phone charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy with this otem because the cord is too short and it doesnt always charge my phone every night. Plus, customer service is mostly too busy to help me. No one tried to help me with this item when I asked. So I did the best I could on my own.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi JanetK,
We apologize for the experience you’ve had with our product and support. We would like to help you resolve this. Please email us at BelkinCares@belkin.com with the relevant info and the link to this review for our reference. We look forward to hearing from you.
Regards,
Kyla
Belkin Support
- Pros mentioned:Charging speed
Charges fast great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charges my phone and watch super fast i love it!
I would recommend this to a friend Slow charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to charge my MacBook Pro, and it takes hours to do so, so I basically have to keep it plugged in the entire time.
No, I would not recommend this to a friendusb charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not charge as quickly as several of my other chargers do
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi ktepley01,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Please ring our hotline number instead, so we can assist you better around this. You can check our contact information by clicking the ‘Contact Us’ option at the bottom part of our website.
Regards,
Marie
Belkin Support
Cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works as designed, however, the cord is very short.
No, I would not recommend this to a friendToo slow to charge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is not fast at all. The block is extremely large. This was the only option at the store at the time I was in need of a new charger. It was a return and the box was opened. I bought it at a reduced price. I see now why it was returned.
No, I would not recommend this to a friendDoesn't actually fast charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says fast charging but my android phone only gets regular charge from this charger compared to others I have used in the past. Especially for the price I expected more.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, BoringSalmon,
The charger is expected to provide a fast charge of up to 24W. Try charging another compatible device for isolation. For further assistance with your challenges, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
- Cons mentioned:Compatibility
Nogood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy says it works with Apple it doesn’t charges like any other charger
No, I would not recommend this to a friend Charger for computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger would be great for certain products but it did not fit my iPhone.
I would recommend this to a friendNot best product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works sometimes, sometimes not Should have returned it
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, RitaS,
You can try plugging the wall charger into a different power outlet for isolation, or use a different cable. If the same thing happens, you can ring our hotline number so we can assist you properly. You can check our contact information by clicking Contact Us >> Customer support >> Belkin Phone Support, at the lower part of our website.
Regards,
Rosalyn
Belkin Support
Average charger
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would charge the phone faster than it did
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Samsunglover,
The behavior of the charger is far from expected as it featured two 12W USB Type-A ports that lets you rapidly charge compatible devices simultaneously. Try charging another compatible phone to see if the same thing happens. For further diagnosis on the challenges that you have, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On phone Wi-Fi "CamRanger QA-J-5" On Z8 "Network" all "OFF" except USB data connection - MTP/PTP Router Frequency band - 2.4/5G
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, TerenceO,
We appreciate the time in posting a review! We'd like to be of assistance with your challenges with the charger. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022. We'd love to assist.
Regards,
Carl
Belkin Support
Decent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast charging is limited but overall it does what i need it too.
I would recommend this to a friendBad buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cords dont stay in device very easily. And device falls out of plug.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi JonathanB,
We understand the inconvenience you are experiencing with your Belkin WCE001 charger. Allow us to have this further checked. Please reach out to us through email at BelkinCares@belkin.com along with your contact details and the link to this post for our reference. We’ll continue assisting you from there. Alternatively, you can also call us through our hotline numbers found on this link for assistance: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much power, and the USB-C didn't connect well with my Pixel phone. Not sure why.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, RZAXXX,
Each port on the Belkin WCE001 Dual USB-A 24W Wall Charger delivers 12 watts to charge your devices. You can try to use a different USB-A to USB-C cable for isolation, and try the charger on a different outlet. For further assistance, you can reach out to us at BelkinCares@belkin.com and share more details with the link to this review for our reference.
Regards,
Jan
Belkin Support
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job - not as quick to recharge as some others.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
We appreciate your honest feedback as we continue to improve our products and services. However, the Belkin WCE001 features two 12W USB-A ports that allows faster charging of two smartphones at once or a smartphone and tablet, making it perfect for people with numerous devices. Let's have our phone support be in touch with you so advanced troubleshooting can be performed. Just contact them through the hotline number found here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
No fast charging.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is okay but it doesn't fast charge. Its good for charging earbuds.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, NespressoHeaux,
The USB-A ports offer up to 12W of charging as long as supported by the phone. If you want, we can have our Product Experts look into this. Just email us at BelkinCares@belkin.com with your contact information, make/model of the device, and a link to this review as our reference.
Regards,
Rosalyn
Belkin Support
Hard to find USB-A devices at Best Buy anymore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As suspected, the power (milliamps) per device is split across the jacks, affecting (prolonging) the required time for charging a phone.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is not worth the item , there are more alternatives in the market with same quality.
No, I would not recommend this to a friendCharging speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not very fast charging. The 24W is probably 12w each port, and I think that is an optimistic rating.
No, I would not recommend this to a friend