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Customer Ratings & Reviews

Bella - Classics 12-Cup Coffee Maker - Chrome/Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 537 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 31 Reviews
  • Rating: 3 out of 5 stars

    Good coffee, but a few design flaws

    Posted
    NNell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I read a lot of reviews on coffeemakers and the Bella had some of the better reviews but not the warnings I would have liked to know. I like the cone shape (#4 filter). It comes with a reusable mesh filter but I found it left a thick, sludge-like substance at the bottom of my cup. My coffee is ground for a drip coffee maker. To read the water tank level you have to look at the side--I turn the machine so I can see the water level as I pour in the water. On the plus side, I have better control of where the water goes as I pour it in. It does make a loud, burbling noise as the last of the water is pumped through. And then it beeps (4 times, I think) when the cycle is complete, but not necessarily when all of the water has dripped through the coffee. I lift the water tank lid after I've turned it off to let the water/condensation dry out. Unfortunately, there are some areas that collect water and are difficult to dry. I would recommend it, but not strongly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    As expected for the price

    Posted
    JoeH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It brews a decent cup of coffee and has nice industrial design. I also like how the cone filters fit nicely in the basket since they have yet to collapse upon themselves. My strongest con is setting the program brew so that coffee is ready upon waking. The button to turn it on is also the same button as the bold button. I can find no way to chose between turning the bold setting on/off and setting the timer for morning. The instructions are vague on this. Also if you get it wrong there’s a wait to see if it’s actually set. Why there isn’t a separate button for each feature is beyond me.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Makes coffee like it should

    Posted
    KevinM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Very satisfied with the brewing process, itself, but design lacks a bit. There are 2 slots in the back of the coffee maker where the water is stored for the brewing process. When a full 12 cups of water is poured into the tank, the water level comes right up to the bottom of those 2 slots. If the coffee maker were to be bumped, water would come out of the back of it, spilling onto the counter. Condensation also forms under the coffee maker lid while brewing and so when you open the lid to remove the coffee grinds, the water runs down the lid and drips onto the back of the coffee maker. For the money, it does what it's supposed to do and I like that I can program it so that my coffee is ready when I walk into the kitchen in the morning.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    probably best if you don't drink coffee every day

    Posted
    reneebaby7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    i make about 2 pots a day and this coffee maker didn't last a year. i loved it until it stopped working.i often have pots of coffee that aren't gone within the two hour heating time so i often hit the on button once or twice during the day to keep the coffee warm. i do not know if this contributed to the machine wearing out but i can't imagine what else would've caused the problem unless it is a low quality issue

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Its OK

    Posted
    JimmyG
    • Verified PurchaserVerified Purchase

    This is a good basic coffee maker. I wanted one that uses cone filters. This one does. It brews decent coffee, but keeps the coffee warm using a hot plate which turns off automatically after two hours. But by that time the coffee has burned. Yuck! I would give it another star if it had a thermos style carafe. It has an option that lets you brew bold coffee. Good option. We'll see how long it lasts.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Started off good....

    Posted
    jdunphy5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My first few pots of coffee brewed quickly and came out nice and hot. Shortly after, the brew time began to slow and the water would not completely run through unless I held the lid down tightly until it was finished brewing. Coffee still comes out hot but I don't like the hassle of holding down the lid. Would not recommend.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not great

    Posted
    BestBuyCreditCardHoldee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I can honestly say that I haven’t used very much. The coffee has a funky taste to it. Yes, I ran plain water through it a few times to get the factory taste out...apparently to no avail. Really wished I liked more.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    ok coffee maker

    Posted
    Luvtoplay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is not a good quality product. The carafe is made up of cheap glass and it cracked in only a few weeks. Not able to buy a replacement for the cafafe so it is a waste of money.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's all about the price match

    Posted
    Richardklu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The product is ok for a low end coffee maker. Good for the price. I like not using paper filters. One great feature for this machine. The pot itself is thin glass. I realize if I break it the machine goes in the trash Because replacement is high

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    serves the purpose

    Posted
    andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    the timer feature is wonderful and the plate keeps the coffee nice and hot, almost too hot. The carafe however is shaped so that when you pour the water or coffee it runs down the side, other that that it is a good deal for the money

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Run of the mill

    Posted
    Pablo
    • Verified PurchaserVerified Purchase

    best feature is:reusable filter. Coffee is good, not great. Don't need the programmable feature, which simply allows one to have the unit start at a set time. There's no way to change strength of brew except by adding more coffee.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Basic Coffee Maker

    Posted
    Cron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Nice looking coffee pot. Love the bold setting. Wish it had pause feature. You have to wait until the full pot is done brewing. Has a pleasant beep when it’s done.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    the carafe is bad

    Posted
    brinamom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    in a whole it is ok however the carafe is a very bad design- it spills/leaks as you pour your coffee no matter how slow you pour. LOL and I usually am not slow-especially with coffee!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Does its job

    Posted
    hippie104
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Nothing to spectacular but it brews coffee pretty good I don't like that it has an oval built in filter. There is nothing to spectacular about it so that's why I gave it an average score.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok coffee maker

    Posted
    Offroadguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This coffee maker is way over priced for the very few functions that it has it's great at brewing coffee just overpriced for what it is!!!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s ok

    Posted
    Nikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I really like the style of the machine, however I hate the glass pot. As I pour coffee I have a mess because of the design of the sprout

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    ok for price

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Little device in basket that allows you to pour coffee during brewing broke in the first week or two. That feature is not usually important to me so didn't bother returning.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Basic Coffee Maker

    Posted
    h0mebas3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The unit is just ok. Not great, not bad just average. It makes coffee, beeps when it's done no frills. Nice finish, but it's nothing to write home about.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    worked great for 6 weeks and just quit on me.

    Posted
    jjjnk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    At first everything worked great. Then one morning the coffee was made but cold. Do not understand why it quit working.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    great coffeemaker for a beginner

    Posted
    chinookgroup
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    You put the water in the tank, the coffee in the cone filter, close the lid and press ON and it makes the coffee by drip method

    I would recommend this to a friend