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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3207 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Classics 2-Slice Wide-Slot Toaster's toast quality, ease of use, and wide slots, frequently citing its excellent performance and reasonable price. Many appreciate the toaster's attractive design and appearance. However, some customers noted concerns about the toaster's heat, weight, lever mechanism, and an initial plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,207 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pretty solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toaster for the price I recommend getting it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it works but not wide enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it was for thick bagels it goes down but get stuck on the way up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    Very basic and quality issues right out of box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price but quality issues right out of box. The first time use smelled very bad metallic smell. And the handle that is used to turn it on, is mis-aligned right out of box. Consider some other product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Timer not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timer ain’t working, it’s either your remember the bread and click cancel or it cancel the job by itself ! You have to stand by the side to control the job, also it gets one side always burned !

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 2 out of 5 stars

    Only 3 months of use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the quality is no too bad, don’t buy that.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there! We really value your feedback, and we’re so sorry for the issue you are experiencing with your product. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com? Thanks so much! bella Customer Service

  • Cons mentioned:
    Lever

    Rated 1 out of 5 stars

    Defected toaster- returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toaster didn’t work at all. The lever didn’t stay down and I had to return it.

    I would recommend this to a friend
    • Brand response from Hydeline
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 2 out of 5 stars

    Broke in three weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three weeks of use, the handle would no longer lock down to toast the bread. Tried to open it because something was rattling inside. Special head on the screws (triangle) so couldn't open it - it went in the garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's (One big Toster)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was too big for our countertop, we returned it the next day!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tiny bread required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toast slots are too short in length, had to trim regular slices to fit. I would not recommend this product to anyone. As a toaster (for slices that fit its miserly slots) it works OK.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there Hetd! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 2 out of 5 stars

    Dont let the looks fool you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute little toaster, do not let that fool you ! You have to push in the handle very hard while your pushing down and the control for the toast color is not accurate.. Just weird

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.

  • Rated 2 out of 5 stars

    Useless and dangerous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a good toaster. The outer part is also heated when you use it. So, It is so dangerous especially for children and the cable can be burnt if you are not careful to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel wide slot toaster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appealing to the eye on countertop. Toasts bagels evenly! We love the re-warm feature and the cancel button. Works well. Upgrade from our old toaster.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Burn baby burn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darn thing burned one side or the other no matter the setting. In addition it is near impossible to get an English Muffin out of the slots without resorting to some sort of metal demon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rich, Stratford, CT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst toaster ever made. Toast is either burnt or too light regardless of what setting is used. The toast does not pop up high enough resulting in frequent burnt fingers. The cord is entirely too short. Best Buy should not sell this horrible product !!!

    No, I would not recommend this to a friend
    • Brand response from Hydeline
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 2 out of 5 stars

    It doesn’t pop up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toaster ...one big down side is that when the toast is done it doesn’t pop up. When you push up on the button the bread doesn’t come up..meaning you burn your fingers trying to get the bread out.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, we are sorry to hear about your experience with your Toaster. We appreciate you taking the time to provide your feedback. We recommend reaching out to our customer support team to discuss this further and ensure you have a fully operational Toaster. We want you to be pleased with your purchase and are always standing by to assist! Kindly contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA team.

  • Rated 1 out of 5 stars

    Bad toaster/unhelpful Best Buy customer service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this toaster on sale & I read some reviews & it seemed ok enough but had the misfortune of buying this toaster & having it break down on me literally in 2 weeks despite limited use & Best Buy customer service is nowhere near as helpful as my experience dealing with Amazon customer service

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Regular” toasted level only needs a 1.5-2 on the settings, so if you like it light, watch closely. Took bagels and texas toast like a boss.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some nice features but very cheaply made so I returned it.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 2 out of 5 stars

    Nice look, difficult to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but has an inexplicable overhang that makes removing toasted items difficult

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Cons mentioned:
    Lever

    Rated 1 out of 5 stars

    Only Lasted 5 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just 5 months of light use, the lever will not stay down thereby rendering appliance useless. Being returned to BB today.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.