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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3207 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Classics 2-Slice Wide-Slot Toaster's toast quality, ease of use, and wide slots, frequently citing its excellent performance and reasonable price. Many appreciate the toaster's attractive design and appearance. However, some customers noted concerns about the toaster's heat, weight, lever mechanism, and an initial plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,207 reviews
  • Rated 1 out of 5 stars

    Awful toaster

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toast gets stuck in the toaster and lift lever doesn’t lift enough; I have to use a fork to pull the toast out and risk burns. Sometimes when I do this, the toast falls apart and has to be pulled out in pieces. I hate this toaster!

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Reviews I read not accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toaster toasts, but that is about the only good thing I can say about it. The look is nice. Every single time you go to get your toast you have to dig for it. It never pops up above the line so you can just grab it, no matter what kind of bread you've put in it. I've gotten burned a few times fetching my toast. Have only had about 6 months and I need a new one because I'm over it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good but that’s it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hadn’t had a regular toaster in a long time as we had a toaster oven. When we moved we got rid of it and decided to just get as basic toaster as we have 2 ovens. I have burnt more things in the year we have had it than I have in my life. Basically, if you walk away it will probably burn. The lowest setting (1) barely toasts and then on 2 it gets too dark for me. So I end up doing on first setting and once it pops up, I just put down again and watch. If I walk away it burns. It’s not worth the money as far as I’m concerned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Been using it every day for almost a year- no issues. Bagel fits comfortably plus it has a setting for a bagel too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Burn fingers to get toast out. Do not buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toaster is nice, sleek design. But!! It does not work! The slots go down with what you're toasting, then when done do not raise up enough! Cannot get toast out without pushing fingers wat down to grab, and usually burn fingers on metal. Many reviews say this. Do not buy this toaster.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    This toaster is lacking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm replacing this toaster after using it for a year. It either under toasts at setting 1 or burns toast at setting 2. It won't pop up far enough for you to grab your toast when finished, so I have a wooden skewer on hand for retrieving toast. The level does not latch easily and need to be pushed down forcefully to get it to start toasting. It looks nice and the price is right but it's not great for making toast.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 2 out of 5 stars

    Did not last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not last long. Only half of the toaster works.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It toasts ok,but when toast pops it does not come up high enough. You have to lift the lever with one hand take the toast out with the other.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    hard to retrive toast big problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the great reviews I decided to purchase the Bella - Classics 2-Slice Wide-Slot Toaster. I have had it for a week and I'm feed up already. It's horrible it doesn't matter what you try to toast English muffin ,bagel ,or a slice of bread. It never pops up high enough to retrieve it. I have burned myself a few times already and have to dig out everything with a fork . I will be returning it to BestBuy .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average toaster not good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but the bread is in there to deep even when u out the bar to get the toast, it’s now efficient. I wouldn’t buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    Stay away. Does not toast bread evenly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this. I sent my kid off to college with our two piece toaster and replaced it with this item. The Bella looks classy and we purchased it while it was on sale. I wish I had sent this one with my kid and kept my older less attractive model. This Bella does not toast bread evenly. I would not recommend this at all. Stay away.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 2 out of 5 stars

    cute, but dont do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most of the times it wont stay down... a lot of fiddling with the dials to get it to stay down

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 1 out of 5 stars

    Died <4 months use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toaster stopped working after only 3.5 months of actual use. The lever that one push down to activate the toaster won't "click" and stay locked/down anymore. So the toaster won't toast anymore. I owned many toasters in my lifetime and I have never had one that failed that quickly. Actually, I have never have to replace a toaster because it stopped working. I replaced all of the previous toasters because I don't like the style anymore.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA Team.

  • Cons mentioned:
    Lever

    Rated 1 out of 5 stars

    Lever will not stay down.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lever will not stay down. Horrible product. Great price through.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 2 out of 5 stars

    Cheap, keep an eye on it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, inconsistent toasting. Bought as gift for my mom after she refused a $120 toaster. She should have kept the expensive one.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 5 out of 5 stars

    Loving

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toaster, great deal. Love the Bella brand. I have several appliances from the brand and I love them all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uneven toasted sides

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toast is darker on one side of the bread than the other. I expected a more quality outcome.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.

  • Rated 2 out of 5 stars

    Difficult to keep clean

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a great price this toaster is impossible to keep clean. I should have returned this but ran out of time. It toaats unevenly so I will be replacing soon

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Worst toaster ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets hot on the outside of the toaster. Cant touch, melted the bag of bread next to It.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Toasty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and toasts just fine. Wide opening is great unless you have a thin whatever to toast. Then you need tongs or very skinny fingers to get it out

    I would recommend this to a friend