Customer Ratings & Reviews

I got this a month ago, used it every morning, I love it. I definitely recommend this Best quality,

Poor design. The coffee goes everywhere except the coffee pot. The picture actually shows a different cup i tried using in place of the original equipment filter cup is not much better. Honestly can't figure out how did so many people give this 5 stars is beyond me. I should have just ponied up for an actual Mr coffee.

I love it i recommend somebody else to buy it it’s really awesome

Overall, the ranking I can give this product is a -1. Not only did this coffeemaker not brew an acceptable pot of coffee, the customer service with Bella Pro or Sensio is terrible! I took the coffeemaker back to BestBuy to return prior to contacting Sensio, only to be informed that I was 2 days past the return date. I am not happy at all with this purchase.

Time doesn't work at all. Best buy will not take it back unsatisfied so now its sits in the box

I read the reviews before purchasing this. I had a perfectly good coffee maker. Using the reusable filter causes coffee grounds or sediment with each 12 cup cycle. Very disappointed.

DO NOT BUY. This coffee maker broke within 2 months of purchase. The spring loaded drip piece broke off when removing the coffee pot from the hot tray.

We do NOT use it every day only a couple of times a week and the handle has already fallen apart

Literally made one pot of coffee, numbers on the display started flickering, then went completely blank and the burner cut off.

Absolutely love this coffee maker. Works well, brews great coffee, and looks sleek on the counter too. I really wanted one that made a lot of cups and especially wanted a "strong" button feature (which not many on the market seem to have anymore) and I'm so happy this coffee maker delivered on both. Would buy as a gift for a loved one.

I couldn’t be happier with this coffee maker. It brews quickly, consistently, and the flavor is rich every single time. The design is sleek and fits perfectly on my counter without taking up too much space. I also love how simple it is to use and clean, no fuss, no hassle. The programmable timer is a game changer for busy mornings, and the warming plate keeps my coffee hot without burning it. This machine feels solid and well-made, and it’s clear it will last. If you’re looking for reliability, convenience, and great-tasting coffee, this is the one.

Great coffee maker if a person has time to learn how to use it: timer works great if a person wants to preset it to have the coffee ready when waking up; there is a choice of a stronger coffee without adding more coffee; easy to clean. Not giving five stars just because I think it could have a bigger filter. I love strong coffee and was unable to make more than 8 cups of coffee without overflowing the filter with coffee grounds. It is much easier to make a second pot of coffee. On an overall it is a great coffee maker with a reasonable price.

A lot of kitchen appliances have morphed into giants that hardly fit on a countertop or under cabinets. This was one of the smaller coffee makers which is one reason I picked. It is also great looking and matches my Insigna microwave . It is easy to fill and brews a very good cup of coffee. Just hope it lasts as long as my old Mr. Coffee. I bought it on sale which makes a great value.

If you want a simple, reliable, and affordably priced drip coffee maker, the Bella PRO 12-Cup Programmable delivers. Its core strengths-ease of use, programmable features, strong performance, and sleek design-make it an excellent choice for everyday brewing

Makes great hot coffee, easy to use, and looks sleek on the counter. Love the timer and bold brew option—perfect for daily use!

Bella Pro Series 12-Cup Programmable Coffee Maker – A Game-Changer for Accessibility This coffee maker from Best Buy has truly transformed my early morning routine. As a blind 69-year-old veteran, I’ve used many kitchen tools over the years, but this one stands out for its exceptional ease of use and thoughtful design. The programmable timer feature allows me to prepare my morning coffee independently—no extra help needed. Setup is straightforward, cleanup is quick, and the intuitive layout makes operation simple even with limited vision. I use it daily, whether it’s for my own morning wake-up or serving guests. The price was very affordable, and the quality far exceeded my expectations. For anyone seeking a reliable, accessible, and budget-friendly kitchen appliance, I highly recommend this product. Kudos to Best Buy for offering tools that empower independence.

Easy to use. Program! Ready bold, hot and on time - perfection!

I am very happy with this coffee maker. Sleek design and does not take up much counter space for a 12 cup maker. Easy to program and use, has all the features you would expect from a coffee maker. Makes a good pot of coffee and keeps it warm for a period of time. I would recommend this to family or friends.

I’m really happy with this coffee maker! It brews consistently delicious coffee and heats up quickly. The controls are easy to figure out, and the design fits nicely on my countertop. Cleanup is simple too, which I appreciate every morning. For the price and performance, this is a great buy — highly recommended!

Bought this on sale for under $20. Usually drink instant coffee but wanted to give brewed coffee a try. It brews up to 12 cups of coffee at a time and keeps it warm. The programmable feature allows to set a brewing time in advance to be ready when you need it. It also has a pause-and-serve function that lets you pour a cup mid-brew. The cleanup is easy with a removable filter basket and a non-stick carafe. Overall, the Bella PRO coffee maker has been great with the combination functionality and aesthetics.