Customer Ratings & Reviews

not good! always double time! bad smell! cant do crispy!

I have 3 of these units. The first one lasted 2 years and 4 months. We started having issues with the display at a little over a year. The second unit lasted less than 2 months. We called customer service and have sent emails back in forth with their required information, (receipts, pictures of the bottom sticker on the unit, name, address, phone number, a video of the units malfunctioning) not once but now 3 times starting in April of this year. We have yet to get any replacement information from the company. The unit itself works great when it works, but customer service absolutely sucks. It’s a great very short solution for an air fryer. Buyers beware.

This unit does not cook corn dogs properly. I have cooked them multiple times, and each time the corn dogs are extremely cold in the middle.

It does an okay air frying however it is EXTREMELY loud and generates a lot of heat.

Great product only used it for 2 months and gave out

I give it 2 stars because it seems like a very simple material and it often marks an (error) it seems to overheat and I don't like how it cooks. I bought it because I previously bought one from the same brand, another model, and I thought it would be the same quality.

This particular airfryer was too difficult and complicated to use too many things you had to do in order for it to work properly so I returned it back to Best buy and got my money back.

I have until 21st to return and they said it's only for members but it basically said returnable til 21st and nothing said it's for members only. What a scumbags !

Stopped working within 4 months. Got an awesome price, but it’s not worth it

I bought item in-store the air fryer was broken. Whoever is handling these are doing a bad job. I actually had even picked the best looking box in fear of a damaged product and the one I purchased was still damaged.

They sent the air fryer dirty. It was grease caked on it.

Digital numbers stopped working shortly after I got it.

I have spent some time with this Bella airfryer and I am thoroughly enjoying it. I only ever had toaster oven styles of air frying. And once you go basket you can’t go back. It has an included separator so you can make 2 smaller meals or one larger. Which was nice making nuggets and fries and can take out the separator the make a bunch of one thing. Allowing also for bigger pieces of food. My wife and I make air fried salmon belly from time to time and it gets soo Smokey and would have an oily mess in the oven. But in the Bella barely any smoke and the oil goes into the bottom bucket area. The Bella has EverGood ceramic and nothing sticks. When I went to clean all the oil out it all came out no issue as the ceramic let nothing stick. It fries evenly and quick. Great for ease of use. The size is a perfect size to make an enough food in one go rather than a lot of batches. There are so many features this air fryer has and allows for so much versatility. Definitely a great addition to anyone’s kitchen.

Digital control panel freezes. I’ve tried two with the same result. The nonstick coating also comes off.

Fan stopped after 2 weeks……………………………………………………………….

First time I used it, it worked for 10 minutes and then stopped working. I was cooking frozen fries and after 45 minutes, I pulled them out and threw them in the oven. They were still raw.

I have been extremely impressed with Bella kitchen appliances in the past so it was no surprise that I was really happy with this Pro eight quart air fryer as well. The first thing I noticed about it during my first use was how large the capacity was versus how small of a footprint it took on the countertop. I have heard of people shying away from larger air fryers, or just air fryers in general because of how much space they take up, and I have owned models from other brands that I would agree take up too much space. But this Bella Pro 8qt model is great for tight counter space, and also surprisingly very light for its size. Speaking of capacity, the dual or divided basket option is top notch and now that I have the option, I can never go back to a single basket air fryer. It is just too convenient, and to have it in a high capacity but space conscious machine is great. I was a little worried about the touch screen sensitivity and function, especially given the price point of this unit but I have not noticed any issues. It is responsive, has no delays and I don’t need to repress anything even if I happen to have greasy fingers while cooking. I think my favourite part of this air fryer, however, is what Bella calls the EverGood Ceramic nonstick coating, and man is it noticeable! Our household has gone through several air fryers in the past couple years and a common issue we have with all of them is a lack of a good coating, or a sticky surface we just can’t seem to get clean. We have tried all the tricks the internet recommends but it just never helps, which leads us to just using the silicone or paper fryer liners, which honestly defeats the purpose of the air fryer and does not give the same cooking results. This is the first air fryer, though, that we can definitely notice a difference in food not sticking at all, and the surfaces coming clean with just a light rinse. Even if we cook multiple meals in the fryer before a rinsing, there is no sticky build up happening which has been common in older air fryers. Overall, I cannot believe the quality of the air fryer especially given its price point! I am shocked it is not another $50-$70 more. I highly recommend this model and I can see it being a great gift option for the upcoming holiday season.

I will not recommend this model, i cook 4 times since i got it and the food comes raw every time.

Unboxing and set up was simple, after removing all the packaging material, including a hidden piece of cardboard inside the cooking drawer. After plugging the cord in all the lights flash momentarily, and then just the power/start button stays lit. By pressing the power button all of the preset options light (air fry, roast, keep warm etc), along with the time and temp settings. The Bella Pro Series is seriously big enough to air fry a whole chicken with room to spare! My old one was 6 guarts but this one seems to be twice the size. It comes with the crisping tray, an instruction manual and a room divider. So far, I've made bacon, steak, sweet potatoes and French fries. Clean up for both the sweet potatoes and latter the fries which I tossed with a bit of avocado oil was as simple as wiping the drawer and tray with a damp rag. I then cooked a steak, some grease in the bottom of the tray but not alot so I left it there as I cooked bacon, just to see how easy it would be to clean twice baked in residue. I am happy to report that after draining it all in a jar, I was able to again just wipe it out spotless clean with a damp cloth. Because the smell of bacon and steak still lingered a little, I did decide to put it in the dishwasher bottom shelf. There was no pitting and surprisingly no water stains inside either, it's (forgive the cliche) like water of a ducks back. The divider comes in very handy when creating a full course meal. I made chicken wings on one side with fries on the other. It's really nice because there's no grease splatter between the two. This is very handy. The manual comes with quite a few recipes that I plan on trying, since I've never had a Mango blueberry ginger crumble, or cauliflower tots. LOL My take is this; I really like the versatility the Bella Pro gives me, much better than the old one I had. And yes I'd definitely recommend it no matter what size household you may have

My wife and I loved our air fryer, and used it a lot, but we had had it for about 5 years and it was way, way too small for using it as much as we would have liked. Getting this thing out of the box I was pretty impressed with how high-tech, yet conventionally black/silver, etc so that it would not stand out too much in the kitchen, yet still look fantastic, and modern. The entire thing can be setup and begin using without reading the instructions, except you will need to know safety handling of course, but also that to turn the darned thing off you press and hold the power button for 3 seconds. The bella comes with a nice little piece of refined, non-sharp medal coated in the same color as the internals of this air fryer, so you may wonder what it is for. It is a divider actually that you can put in the air fryer and divvy up your food how you like. What seems like an unassuming piece of metal is actually pretty high-tech because you can position this thing any which way, but you can also tighten the thing just by positioning it a certain way and it stops. I really don't know how they did it and may be a bit more impressed with that then most but it's still interesting to know I think.. This is ceramic and as most of us know, that is the best for quickly building up heat, as well as retaining it internally. Most slow cooker are ceramic, and many other areas of the food world use ceramic. That is the best, and so I was happy to see that is what the Bella uses. It heats up incredibly fast and does a fantastic, even job of getting everything warmed up. The menu on this unit is clear and mostly easy to read if you have good eyesight. It's akin to a microwave though, most of those settings you will likely never use and just cook most things in the default method, or with a slight temperature adjustment. This air fryer is great and I would recommend it to anyone, perfect size for a small family or a couple.