Customer Ratings & Reviews

It’s perfect like the pictures working good I’m used every day

I use it daily before my third shift starts making two latte double shots and they always come out amazing!!!!!

Awesome coffee maker.... My husband loves it. Best one so far.

I knew from the reasonable price that this would not be simple to use but that’s such an understatement. The steam/water knob is so profoundly unintelligible. Which is fine since at different times but in the same position it can spit hot water, cold water or steam random. Why have a clear label for a device that has no clear function. Maybe the espresso is good by itself and you can try an Americano. It depends. Do you want that to be hot? Should it be somehow burnt and still cold? This would be a very affordable espresso machine if it could be used to make espresso.

While I cannot personally vouch for the specific issues you've encountered, I can provide a general review based on common complaints about the Bella Pro Espresso machine. The Bella Pro Espresso machine initially seemed promising, offering a affordable and convenient way to enjoy espresso at home. However, its performance and durability have been a major disappointment for many users. Key Issues: * Double Shot Dysfunction: A recurring problem reported by multiple users is the failure of the double shot function. This renders the machine significantly less versatile and frustrating for those who enjoy larger cups of espresso. * Premature Breakdown: The machine's short lifespan is alarming. the entire machine ceasing to function within a month, it's clear that reliability is a major concern. This is unacceptable for a product that should be a staple in daily routines. It's evident that the Bella Pro Espresso falls short of expectations in terms of both functionality and longevity. If you're considering this machine, it's advisable to explore other options with a better track record for reliability and performance.

This is a great deal. Given as an early BD gift and she's been using it every day without any problems

I believe i got a used one. It came completely frozen over. Given its winter I expected to be cold, but not completely covered in ice because there was water inside of it during delivery. No water damage on the outside box, just the item box. Hoping it would be okay I let it defrost. The pump didn’t work. After googling and reading many other reviews, it wouldn’t work. I recommend just saving a bit of money for a truly entry level one, not a cheap alternative.

Great product I wasn’t able to switch from steam to coffe pressure I’m turning it off after I’m done with steam the back on to pour coffee

Didn’t really like it - had to return it for the bigger option that does espresso and coffee (photo of what I ended up getting included).

Only distributes through one of the drain ports. Sprays out more steam than espresso. Not even worth the $50 on sale. Find something on facebook marketplace if youre going budget. Jenky as heck

Good espresso maker. Right size and perfect brew each time.

I love it! the coffee taste is amazing! 100% recommended!

Never worked. I had to reach out to the manufacturer and they just sent me a whole other model- drew barrymore one. I was so excited for this purchase. I watched multiple videos online and asked for help to figure out why it never brewed. I loved the way this looked and don’t really care for the replacement one.

Water tank is broken I bought the machine and on the first use I noticed my counter was wet so I found that the water tank from the machine was broken and leaking

The mechanical parts break easily and the manufacturer will not honor their warranty. Their customer service is bad and their product makes coffee taste like plastic.

How do you separate the cups that hold the coffee in the wand? I can only use the one cup? Nowhere does it show you how to separate the cups, just pictures of the cups separated.

I recently got the Bella PRO Barista Elite Espresso Station, and I’m really happy with it! This machine has a strong pressure pump, which makes great espresso. It definitely brings out a stronger flavor than I expected, and it's really easy to use with just a few buttons. The machine heats up fast and the steam wand swivels, making it simple to froth milk for lattes or cappucinos. I noticed that a bit of water drips from the wand before the steam starts, so using the drip tray helps a lot. I also like that it’s compact and doesn’t take up too much counter space, which is perfect for my small kitchen. With a 1.7-liter water tank, I don’t have to refill it constantly, and it’s easy to remove when I need to. There’s even a warming plate on top to keep my cups hot, which I didn’t think I’d use as much, but I do. The instructions were a bit tricky at first, most espresso machines are pretty intimatdating lol but I found it pretty easy to clean and maintain. The only small downside I’ve noticed is that the steam wand can feel a bit loose when I use it to froth milk, which makes it tricky to control at times. Still, for the price and the quality of coffee it makes, I’m pretty happy

--- SETUP --- The bella PRO station is a single unit that is light and easy to set up. Connect the power cord to the wall outlet, fill the reservoir tank with water, choose your favorite ground coffee, and begin enjoying your espressos. --- FEATURES --- Single or double shot brewing options, steam wand and hot water dispenser, 1.7L water tank, removable drip tray and steam wand for easy cleaning. --- EXPECTATIONS and PERFORMANCE --- This was my first time using an espresso machine that didn’t involve a coffee pod. However, I have already been experimenting with grounding my own coffee beans and using a french press for my coffees. As a first time user, I found the instruction manual challenging to understand. I’m used to reading manuals of all kinds, but this one didn’t feel like the explanations were well thought out. I had to resort to watching YouTube videos to understand how this particular machine worked. Once I got the hang of it, I was able to begin making my first espresso at home. When first using the machine, I filled the reservoir tank with water. Trying to run an initial cycle of water as per the instructions, the machine would make a loud humming noise, but water wouldn’t run. I removed and placed the water tank multiple times, but water refused to run. Water eventually started running after I shifted the water tank reservoir left to right a few times. I only had that problem the first time trying to use the machine. After the first water cycle with no coffee was run, I ground up some whole beans that I brought back from my recent trip to Cuba, from the actual coffee bean farm. I chose the 2 espresso shot metal cup, packed the grounded beans, and clicked begin. Immediately, the machine began to do its work and the entire home smelled of aromatic coffee. I had prepared some oatmilk on a separate cup and steamed it using the wand. The wand created bubbles and a great amount of froth, making the milk taste rich and creamy. I mixed the coffee and the milk into a cup I had separated with ice for an iced coffee. It was very delicious and everything I hoped it would taste like. Afterwards, cleaning the machine was easy. There wasn’t much in the way of cleaning the drip tray, as I placed a napkin to catch the drip. The steam wand has a removable component that allows you to easily clean the wand, which it is recommended you do after each wand use. --- APPROVAL --- I highly recommend this machine for coffee lovers and enthusiasts alike. It is a great entry level espresso machine that’ll make you feel like you could start your own coffee shop. If you too are struggling with how to use the bella Pro, I recommend watching some videos online. After one or two uses, you’ll see that it really is simple to use.

Setting up the machine went smoothly until it was time to pull my first shot. It would whir for five seconds before beeping and stopping, no matter how closely I followed the instructions. Even after adjusting the water canister and unplugging and replugging the machine, I still faced the same problem. So I thought it was broken. I found out online, after researching similar machines, that the issue might be air trapped in the system. The instructions tell you to purge the air via the steamer for up to 90 seconds to get the air out. This didn't work for me at first. I had to reset the machine 3 times, steam for 90 seconds and finally it started taking in water. Today, when the machine ran out of water, it once again trapped air in the system, so I reset it the same way. There isn’t much information available online about this model, so I hope sharing this insight helps others. I didn't know this could happen at first, but now that I do, it’s easy to fix. The first shot I pulled was rich, decadent, and smooth, topped with about a half-inch of thick foam. It tasted just as good as it looked, reminding me of my most fond espresso memory at the N9 French restaurant in New Orleans. Every shot since then has been consistent—no variations in quality, which I really appreciate. Every day since the machine arrived, I’ve been having a double shot over ice with white chocolate and finishing it off with a dollop of steamed milk. It’s divine! However, I’ve run into one issue: I sometimes forget to turn the machine on before prepping my glass of ice and white chocolate syrup. Until I get that habit down, the process is taking longer than it should, but I'm sure I’ll remember soon. The frother is excellent—easy to froth a small amount of milk into a heaping cloud, and cleanup is straightforward. Just steam it with some water instead of milk, and give it a quick wipe. As a parent of four with a full-time job, a solid morning routine is essential. This espresso machine has been a game-changer for me. The flavors it produces are far superior to the pricey drinks I used to grab on my way to work, saving me both time and money. On weekends, I enjoy pulling a double shot and relaxing on my back patio as if I were at an upscale bistro—what a treat! The machine looks beautiful on my countertop, and I love the beige color. With only four buttons, it’s super user-friendly. The performance has exceeded my expectations for the price. Overall, the performance, appearance, and luxury experience this machine provides have become essential to my mornings. I don't want to imagine starting my day without it! Not to mention, it’s saving me money while delivering better results than the cafés I used to frequent. I even put my old coffee maker in the garage this morning because I haven’t wanted to use it since this machine arrived. The best part is it will pay for itself in less than two weeks!

If you’re after some legitimately coffee-shop-quality espresso, don’t bother with one of those all-in-one units that scrimps on one feature for the sake of another—just get the Bella PRO and get to brewing...you won’t be sorry. The Bella PRO Barista Elite Espresso Station is relatively compact compared to some of its competitors, yet it still packs nearly 2 liters of water in the back, so you don’t have to worry about refilling the tank all the time. Controls are stupid-simple with four giant, simply labeled buttons, and a single dial on the side for steam control. Helpfully, the single and double-shot buttons have a secondary function that lets you customize the maker’s output beyond what is produced by just a single press of the button alone. The single and double-cup steel filters feel of high quality and the heavy-duty portafilter offers two spouts for simultaneous preparation of two cups when the need arises. You get a handy 2-in-1 tamper/scoop in the box so you don’t have to keep track of separate implements, and the cleaning pin conveniently stores away in a little cutout on the back of the tamper/scoop (it's easy to miss—we were convinced ours didn’t even come with the cleaning pin until I found it while I was cleaning up). The metal drip tray is also removable for easy cleanup. The top-mounted warming tray is pretty spacious and does a great job of warming up a cup during brewing. And although warming trays tend to be standard on most dedicated espresso machines, my daughter mentioned that this one worked much better than the last few machines she burned through. The rotating steamer wand works exactly as it should, giving you the flexibility for both frothing milk or simply dispensing hot water—nice. Despite its diminutive size, the Bella PRO packs a healthy 20-bar pump under the hood; but more importantly, it seems more than capable of supplying a nice, consistent, and steady pressure during brewing. My daughter was a barista at Starbucks, and she thought the Bella PRO produced fantastic results--but even as beginners, my wife and I were pulling simply outstanding shots all week long. Brew time is also speedy; it was only about 90 seconds before we were pulling our first shot after turning on the machine from cold; subsequent brews finished up in under 30 seconds. All told, the Bella PRO does everything it should with great aplomb...just nothing more. It’s not adorned with multiple buttons or settings for different grinds or iced coffees, nor does it feature any automatic timers or displays. The compact size also comes at a cost as clearance underneath the spouts is fairly low--if you’re considering a dedicated espresso machine, you probably already have, or may want to consider, some dedicated demitasse cups given that you’ll likely not have enough room to pull a shot into your favorite coffee mug. But if you are just looking for a dead-simple espresso machine offering great-tasting results, our experience with this one suggests it’s likely going to be a winner for you, too.