Customer Ratings & Reviews

Purchased this item close to 3 months ago and used as instructed. The water pump randomly went out for no reason. Espresso itself isn’t bad just not as strong as I’d like. The extraction could be a little better. Pretty simple to use and clean. Just BEWARE of water pump going out.

Perfect espresso. Really smooth and consistent everytime!

It’s perfect like the pictures working good I’m used every day

I use it daily before my third shift starts making two latte double shots and they always come out amazing!!!!!

Awesome coffee maker.... My husband loves it. Best one so far.

I knew from the reasonable price that this would not be simple to use but that’s such an understatement. The steam/water knob is so profoundly unintelligible. Which is fine since at different times but in the same position it can spit hot water, cold water or steam random. Why have a clear label for a device that has no clear function. Maybe the espresso is good by itself and you can try an Americano. It depends. Do you want that to be hot? Should it be somehow burnt and still cold? This would be a very affordable espresso machine if it could be used to make espresso.

While I cannot personally vouch for the specific issues you've encountered, I can provide a general review based on common complaints about the Bella Pro Espresso machine. The Bella Pro Espresso machine initially seemed promising, offering a affordable and convenient way to enjoy espresso at home. However, its performance and durability have been a major disappointment for many users. Key Issues: * Double Shot Dysfunction: A recurring problem reported by multiple users is the failure of the double shot function. This renders the machine significantly less versatile and frustrating for those who enjoy larger cups of espresso. * Premature Breakdown: The machine's short lifespan is alarming. the entire machine ceasing to function within a month, it's clear that reliability is a major concern. This is unacceptable for a product that should be a staple in daily routines. It's evident that the Bella Pro Espresso falls short of expectations in terms of both functionality and longevity. If you're considering this machine, it's advisable to explore other options with a better track record for reliability and performance.

I believe i got a used one. It came completely frozen over. Given its winter I expected to be cold, but not completely covered in ice because there was water inside of it during delivery. No water damage on the outside box, just the item box. Hoping it would be okay I let it defrost. The pump didn’t work. After googling and reading many other reviews, it wouldn’t work. I recommend just saving a bit of money for a truly entry level one, not a cheap alternative.

This is a great deal. Given as an early BD gift and she's been using it every day without any problems

Only distributes through one of the drain ports. Sprays out more steam than espresso. Not even worth the $50 on sale. Find something on facebook marketplace if youre going budget. Jenky as heck

Great product I wasn’t able to switch from steam to coffe pressure I’m turning it off after I’m done with steam the back on to pour coffee

Didn’t really like it - had to return it for the bigger option that does espresso and coffee (photo of what I ended up getting included).

Good espresso maker. Right size and perfect brew each time.

I love it! the coffee taste is amazing! 100% recommended!

Never worked. I had to reach out to the manufacturer and they just sent me a whole other model- drew barrymore one. I was so excited for this purchase. I watched multiple videos online and asked for help to figure out why it never brewed. I loved the way this looked and don’t really care for the replacement one.

Water tank is broken I bought the machine and on the first use I noticed my counter was wet so I found that the water tank from the machine was broken and leaking

The mechanical parts break easily and the manufacturer will not honor their warranty. Their customer service is bad and their product makes coffee taste like plastic.

How do you separate the cups that hold the coffee in the wand? I can only use the one cup? Nowhere does it show you how to separate the cups, just pictures of the cups separated.

I recently got the Bella PRO Barista Elite Espresso Station, and I’m really happy with it! This machine has a strong pressure pump, which makes great espresso. It definitely brings out a stronger flavor than I expected, and it's really easy to use with just a few buttons. The machine heats up fast and the steam wand swivels, making it simple to froth milk for lattes or cappucinos. I noticed that a bit of water drips from the wand before the steam starts, so using the drip tray helps a lot. I also like that it’s compact and doesn’t take up too much counter space, which is perfect for my small kitchen. With a 1.7-liter water tank, I don’t have to refill it constantly, and it’s easy to remove when I need to. There’s even a warming plate on top to keep my cups hot, which I didn’t think I’d use as much, but I do. The instructions were a bit tricky at first, most espresso machines are pretty intimatdating lol but I found it pretty easy to clean and maintain. The only small downside I’ve noticed is that the steam wand can feel a bit loose when I use it to froth milk, which makes it tricky to control at times. Still, for the price and the quality of coffee it makes, I’m pretty happy

--- SETUP --- The bella PRO station is a single unit that is light and easy to set up. Connect the power cord to the wall outlet, fill the reservoir tank with water, choose your favorite ground coffee, and begin enjoying your espressos. --- FEATURES --- Single or double shot brewing options, steam wand and hot water dispenser, 1.7L water tank, removable drip tray and steam wand for easy cleaning. --- EXPECTATIONS and PERFORMANCE --- This was my first time using an espresso machine that didn’t involve a coffee pod. However, I have already been experimenting with grounding my own coffee beans and using a french press for my coffees. As a first time user, I found the instruction manual challenging to understand. I’m used to reading manuals of all kinds, but this one didn’t feel like the explanations were well thought out. I had to resort to watching YouTube videos to understand how this particular machine worked. Once I got the hang of it, I was able to begin making my first espresso at home. When first using the machine, I filled the reservoir tank with water. Trying to run an initial cycle of water as per the instructions, the machine would make a loud humming noise, but water wouldn’t run. I removed and placed the water tank multiple times, but water refused to run. Water eventually started running after I shifted the water tank reservoir left to right a few times. I only had that problem the first time trying to use the machine. After the first water cycle with no coffee was run, I ground up some whole beans that I brought back from my recent trip to Cuba, from the actual coffee bean farm. I chose the 2 espresso shot metal cup, packed the grounded beans, and clicked begin. Immediately, the machine began to do its work and the entire home smelled of aromatic coffee. I had prepared some oatmilk on a separate cup and steamed it using the wand. The wand created bubbles and a great amount of froth, making the milk taste rich and creamy. I mixed the coffee and the milk into a cup I had separated with ice for an iced coffee. It was very delicious and everything I hoped it would taste like. Afterwards, cleaning the machine was easy. There wasn’t much in the way of cleaning the drip tray, as I placed a napkin to catch the drip. The steam wand has a removable component that allows you to easily clean the wand, which it is recommended you do after each wand use. --- APPROVAL --- I highly recommend this machine for coffee lovers and enthusiasts alike. It is a great entry level espresso machine that’ll make you feel like you could start your own coffee shop. If you too are struggling with how to use the bella Pro, I recommend watching some videos online. After one or two uses, you’ll see that it really is simple to use.