Customer Ratings & Reviews
- Model:
- 90197
- |
- SKU:
- 6541800
Customer reviews
Rating 4.1 out of 5 stars with 391 reviews
(391 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the ease of use and compact size of the Slim Espresso Machine with 20 Bars of Pressure. Many appreciate its affordability and the quality of espresso it produces. However, some express concerns about its durability and light weight.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but To small I can’t use it because that
No, I would not recommend this to a friendRated 2 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good espresso maker so I would not recommend it.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Does not work properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got tnis and tried to hit double shot but it would not do tge right amount would shut off. Returned it as it was not working properly
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Run
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one. Stopped working right after couple of brews. Returned to get another and then another problem with the new one. May as well save up for the more $$$ one's.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if i got a defective one but the water does not want to come out. I did one shot and then it just stop working.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Started leaking bad after 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started leaking bad after one month. It is leaking around the main housing
No, I would not recommend this to a friendRated 1 out of 5 stars
Keep all items for returns
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well and arrived well But only lasted about a month the pump works when it wants to
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there! We really value your feedback, and we’re so sorry for the issue you are experiencing with your product. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Worst ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compete garbage right out of the box. I wasn't expecting professional grade espresso for this price, but this machine is completely worthless.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Cheap junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is expensive and it is plastic junk. I couldn't even make 1 coffee. It would move so easily. You have to grab the machine. Ridiculous. Brought it back immediately
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Gasket were leaking
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gasket were leaking, it had no pressure for a good espresso shot
No, I would not recommend this to a friendRated 1 out of 5 stars
Return it, didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it, didn't work. no water pressure, was not offered a replacement
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! bella Customer Service
Rated 1 out of 5 stars
Used?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived missing the cleaning key and with water in the system already. Was packaged and sold as new. Shady business Best Buy..
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the worst espresso machine in the market the shot pull is so bad
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
- Pros mentioned:Ease of use, Espresso quality, Size
Rated 5 out of 5 stars
Small, easy to use entry level espresso machine
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I received the Bella Pro Series Slim Espresso Machine I was skeptical. I am not an espresso wizard by any means, but I do own a Breville Barista Pro and didn’t want to compare it to that. I wanted to have a machine that I could make a quick, quality espresso without taking up to much space on my counter and this Bella Pro Series really delivers on that. Let’s start with some of the positives to this espresso machine. The first is the size. It is a very slim, compact machine that can fit on any counter. I live in a one bedroom apartment and it hardly takes up any counter space, unlike some of the more expensive espresso machines. The second was the ease of use. It is so very easy to use. Just a few buttons, fill up the reservoir, tamp your grind, get a cup, and you’re sipping a really good espresso. If you prefer a drink with some added milk it also has a steamer, which is great. And the third is I was very pleasantly surprised by the quality of the espresso. I used a single origin African coffee (I prefer using different beans to test espresso and not just specific espresso roasts) and the flavor was very light, fruity, with very little bitterness. The machine has a few adjustments, but I was very surprised how good it was straight out of the box for a single shot. This machine is great for those wanting to get into espresso without breaking the bank or getting “nerdy” about brew times, strengths, ratios, temps, contact times and extractions. The machine is cheap and very easy to use. There are a few things that I will say are “negatives” to the Bella Pro Series. The first is there is very little customizations to the espresso. This can be a negative if you want to really get into nitty gritty of espresso. The second is that it feels very plastic. For the price, this is exactly what I would expect, but it can be a negative for some people looking for more quality. The third is, for those that like to buy whole beans, you will need a grinder of some sort, or you will just have to buy pre-ground beans. But there is no build in burr grinder. All and all, I am very pleased with the quality, ease of use, and price of this espresso machine. The Bella Pro Series Slim Espresso Machine really delivers on all of those attributes. If you are looking for a small, easy to use, entry level espresso machine than I would 100% give this a try.
I would recommend this to a friend Rated 1 out of 5 stars
Instructions not clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working properly is been three days tank is link and no coffe is brewing
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
- Pros mentioned:Pressure, SizeCons mentioned:Weight
Rated 5 out of 5 stars
Highly recommend, 20 bar pressure!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first but very pleasantly surprised once used a few weeks. I would recommend to a friend or family member. For the price, I do not believe that you can find anything better, I tried to two years. I also come from a full scratch bartender background where I operated a probably $10,000 dollar machine every day at work in the bar for years. Pros: Small so it can fit in more places like an RV, schoolie, personal office & etc. 20 bar instead of 15 or lower which 15 bar is minimum for proper extractions of many things, like in a lab, you can literally do medical grade extractions with this thing for under $200. The frother really is amazing, I have seen people complain about splatter, but they simply are not experienced. as an experienced person, it is pretty much loke one of the $5000+ counter top rigs. Simplicity & reliability. Cup/Glass warmer on the top. Seems to go to sleep on its own which makes me feel safer about forgetting to turn off. Cons: Super light, I find myself holding the top of the machine to remove the handle, I imagine the same for most machines under the $1500 mark however. If you run out of water while running, an air bubble sets in the line. You have to refill and run the frother to clear the air. If you leave the last batch of coffee ground in the machine, the next batch will taste terrible until you clean it all, so clean after every use, also typical of large over priced machines. ;)
I would recommend this to a friend - Pros mentioned:Ease of use, Pressure, Size
Rated 5 out of 5 stars
An Easy Way to Elevate Your Coffee Game.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would say I am a slightly above average coffee enthusiast. My wife and make coffee just about daily if we aren’t out and buy it at a local coffee house. We grind our own beans, and generally alternate between making Iced and hot coffees at home. We saw this offering from Bella and jumped at the chance to elevate our coffee experience a bit. First, this looks beautiful sitting on the counter. It doesn’t take up too much space, still leaves plenty of space for our other coffee appliances. We have been at it for a little while now learning to make a good cup of espresso. You get everything you could need in the box, with the exception of cute little espresso cups. Luckily, my wife was able to find some nice cups to use. Using the machine is very straightforward, you have the option to make a singel or double shot, you get the esresso maker, 1 and 2 cup filter baskets, tamper spoon, and a cleaning pin. It’s actually fun trying to figure out the best coarseness of the coffee grinds, and finding best way to tamper down the grounds. I feel like we taste more out of the coffee beans. This could be the fact that I am paying more attention to the flavors since I keep trying different ways of grinding, and tamping the beans in order to get the best taste. We are really enjoying the experience. It’s also nice that you get the steam wand/hot water dispenser. My wife has tried to make a good latte using that steam wand, and it wasn’t bad for a first effort. The top of the espresso maker acts as a warming tray, and while I like the concept, I don’t really see myself using it very much. This is a great espresso maker, perfect for us novices who are looking to elevate or coffee experience. You are getting just about everything you need to get started. You just need to provid your own beans, a good grinder, and some nice cups. This would make a great gift for any coffee enthusiast.
I would recommend this to a friend Rated 1 out of 5 stars
Not the best even at this low price point
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design and poor build. I returned it not worth the money.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
- Pros mentioned:Espresso qualityCons mentioned:Steam wand
Rated 4 out of 5 stars
Pretty Good Little Unit
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this Bella Pro slim espresso maker. I have a small kitchen and counter space is at a premium. This seemed ideal. First off, I succeeded in losing the included directions. I figured I’d find a manual online. I tried the Bella site as well as two sites who specialize in product manuals. I couldn’t locate the manual for this specific unit. I did watch the video which was short and informative. There are three buttons with pictures, one cup, two cups or steam. There’s a knob on the side for the amount steam. Wouldn’t you always want that on high? It did steam the milk pretty hot and foamy which made a lovely hot chocolate. The product description says the steam wand swivels 360 degrees. For me it is more like 180 degrees. It goes from side to side but does not go up or down. A stainless steel cup to steam the milk is not included. I think that is pretty normal. The espresso that came out was nice and dark with a lovely crema. For a small unit it seems well made. Also, the aesthetic is nice, not too shiny. For me, the portafilter came with the two cup filter basket already in the portafilter. Although a one cup filter basket came with the unit, I am unable to remove the two cup filter basket. I even tried a small screwdriver to dislodge the filter basket and I succeeded in breaking the screwdriver! I’ll keep this one on the counter and see if I can break that $5 a day drive thru latte habit I have. Overall I think the pros outweigh the cons.
I would recommend this to a friend - Pros mentioned:Espresso quality, Size
Rated 5 out of 5 stars
Great Slim Espresso Machine
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, reading through the instructions, I was intimidated by the complexity of all the steps to purge and clean, blank shot, run steam, run water. But...it only took a couple of times to get used to the process and is great to have an espresso so easily available. Some of the best features include a separate water tank, that removes for convenient filling, two different sizes for grounds, and even the scoop which doubles as a tamper and cleaner. The steamer/ milk frother is very easy to use and froths perfectly. The tube is easy to clean and has a stainless sleeve that comes off to ensure no buildup of old milk (especially when shot steam afterwards to assist when wiping). For an inexpensive and compact espresso maker, the flavor is still robust and you can produce a consistent cup of espresso or cappuccino. The unit seems to be of good quality and overall easy to keep clean. This slim espresso is great for everyday use and does not take up much counter space. A great machine for a person who wants to be a home barista...not as convenient as my other espresso cup machine, but still worth recommending.
I would recommend this to a friend








