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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $129.99

Customer reviews

Rating 4.8 out of 5 stars with 1194 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the SmartCrisp 8-qt. Touchscreen Air Fryer's ease of use and overall cooking performance, with many praising its ability to deliver crispy results and its ample capacity. The size and quiet operation are also appreciated features. However, some customers have noted concerns regarding preheating time, temperature control, fan function and a peculiar smell upon initial use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,194 reviews
  • Rated 3 out of 5 stars

    I miss my last bella

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as user friendly as my last bella ... instructions are vague , and is noway the same as my other one . learning curve is too long !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 1 out of 5 stars

    Not good at all..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months the fan is not working. I had a smaller one and was way better...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I bought a bad one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a bad one. returned it. They're probably ok, but mine had a few programming problems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bayou44

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always preheats. Controls are unusual. Has no air fry option. It does have a 2 year warranty .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not expected and the design and the out result

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete waste of my time and Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my daughter's housewarming. The 1st time they tried to use it; it wouldn't power on. They asked me to look at it. I tried different outlets, ect.. still no power, lights or sound from it. The control panel is completely black. I contacted BestBuy but because it was outside the 15-day returned period they wouldn't do anything. Do not purchase anything as a gift from BestBuy because if there are any problems after the 15 days you are stuck dealing directly with the manufacture. I should have purchased from Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 separate things (on line vs in store)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2, 8-quart ones on sale and on line (one for me one for gift). Received 1- 8 quart and 1-4 quart* Best Buy locally would NOT accept anything from Nest buy online = Hence, had to ship and return on line - gave em both away and done doing any future Best Buy business after so many loyal years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Questionable Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews were mixed but we gave it a chance anyway. We tried washing it twice with cooking after each time. Our food tasted like plastic and our home stunk. I am not sure what caused the smell but we decided it is not worth the chance.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functioned well, but it started failing after less than 8 months. While running, it intermittently stops and starts with lights flashing. Clearly the internal electronics are going. Unacceptable after less than a year.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 1 out of 5 stars

    DON'T buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 4 weeks of light use. Fan stopped working. Absolutely do not buy this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try another brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get another brand. This broke after 2-3 weeks. Warranty said they could not send a new replacement one but will send check that will take 4-6 weeks with no confirmation when its sent out or no tracking.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    WHERE IS THE AIR FRY BUTTON

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but i dont see the actual air fry button and most foods have the time estimated for the air fry button

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bella Air Fryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only reason for 3 stars is because of the size. It takes up too much cabnet space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looked cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not look like it would last because of all the plastic

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cooking performance, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Great Kitchen Addition

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had an air fryer for a few years, but it's mostly sat idle in our kitchen. We've only used it a handful of times, mostly for recipes that specifically called for an air fryer. But all that changed when we got our hands on the bella Pro SmartCrisp. Here's why it's become our go-to kitchen appliance. This air fryer is perfect for my family. The 8-quart capacity is spacious enough to cook meals for everyone, even my three teenage sons with bottomless stomachs. We've made a variety of dishes in it, including wings, fries, chicken parm, and kabobs, and everything has come out delicious. It's also great for reheating food and baking side dishes. The touchscreen is user-friendly, and it's easy to keep track of what you're cooking. Even my son was able to use it while I cooked other dishes on the stove. A helpful feature is the shake reminder, which lets you know when it's time to shake whatever you're cooking. This is all great, but my favorite feature is the EverGood ceramic nonstick coating. It makes cleanup and removing food from the basket a breeze. With my big family, we usually make multiple batches of whatever we're cooking. The crisping tray and basket make it easy to shake out your food onto a serving tray. That EverGood ceramic coating ensures food slides right out. Plus, cleanup is a snap. Since nothing sticks to the inside or crisping tray, most of the food is already out. It's easy to clean in the sink with soap and water. In the short time since we got the bella Pro SmartCrisp Air Fryer, it's become one of the hardest-working appliances in our kitchen, right up there with our blender. The air frying feature is a game-changer, but the baking and reheating functions are super handy too, especially with the extra-large basket. And since it's a breeze to clean thanks to the EverGood ceramic coating, this air fryer has quickly become an indispensable tool in our cooking repertoire. Highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible- Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased air fryer less than one month ago. Went to return and it said item was not longer available. Burns food easily and does not cook evenly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for cooking for your horde

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such a simple device that just blows forced air to heat food, these things have become indispensable and this one works perfectly for my family of five. Being 8 quarts means I can get enough french fries into the Bella Air Fryer in one shot for the family. The use of the Air Fryer is really simple, and the touch screen provides you with several options and times, which is great if you're new to these devices. The suggestions and defaults for the food are a good starting point and I love the fact I don't have to heat a whole oven to cook, which helps keep the kitchen a bit cooler and uses less electricity, which is a great benefit. Cleanup is also very quick and simple. They coated the inside basket and little fryer rack on the bottom which helps the air get under the food with ceramic. This makes cleanup much easier and less scrubbing to get it clean and help reduce food from sticking in the basket to the basket. Means I don't have to use a thick coat of oil to make sure my food doesn't stick, just a quick spritz and I'm good I find. The basket too is huge I've actually done a whole chicken in basket and had it come out great. Knowing that it will take up a bit more space on the counter, but if you need to cook a chicken, or a few pounds of French Fries for the hungry horde can't go wrong and you won't spend hours after cleaning it. Highly recommend for those who need an Air Fryer for a horde.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An Air fryer that Stays Clean!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned and tried many air fryer's over the years, and they all have one thing in common; the metal plates that hold your food get disgustingly gross and are very hard to clean. Finally, someone has made a grate that is easy to clean, durable, and non stick and great at crisping up your food! Now I normally do not get that excited over an air fryer, but the EverGood ceramic plate that this bella air fryer comes with does excite me. I have cooked steak, potatoes, frozen foods, and clean up has been as easy as just rinsing off and wiping real quick with soap and water. But here is the beauty.... nothing sticks to this tray either. With the metal trays lot's of other air fryers use with tons of tiny grooves where food just sticks everywhere, bella's EverGood ceramic just has food sliding around with no oil needed, even after cooking whatever it is you're cooking, your food still doesn't stick. As far as how well it cooks, this thing is pretty powerful and can crisp up some frozen tater tots in a matter of minutes. It is more powerful than other air fryers I have used so it took some adjusting the temperatures and times as if I tried it with what I was accustomed to with other air fryers, I would end up overcooking whatever it was. Pre-heating is quite fast, within a couple of minutes and I love that you can just put your food in there while it is pre heating and not have to go back later after it is done pre-heating in order to have the timer start. Once it is done pre-heating, it will simply start the cooking timer immediately after; it is simple, but trust me, some other products require manual intervention after pre-heating which is annoying. The touch screen is responsive, I appreciate the different pre-set modes they have and that adjusting the temperature and time is easy to do. This is a great air fryer for anyone who needs something that is easy to clean, easy to use, and provides great results with whatever it is you want to air fry. Seriously, some of the best tater tots I've cooked... the perfect crisp!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Preheating can't be turned off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had Bella air fryers for years, but we hate that this one does not allow you to turn off the pre-heat option. We are having to adjust all of our recipes and the cook times are very different now that we have to wait for it to preheat before the timer starts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air Fryer was lost reached out to Best Buy customer service after realizing a week later I ordered it, I was told if FedEx loses it, it’s not Best Buy responsibility. Nice wouldn’t it be Best Buy responsibility to notify me I wouldn’t not be receiving it and money is kept by Best Buy. Yes because I realized it if I didn’t Best Buy would never send me one. Agent says I will send another one for Free and I said how is that free I paid for it and I never got one

    No, I would not recommend this to a friend