Customer Ratings & Reviews
- Model:
- BE-HCL309
- SKU:
- 6458786
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product's quality, length, and compatibility, highlighting its effectiveness in resolving compatibility issues. The inclusion of adapters and the ease of use are also appreciated. However, some customers have reported issues with the connection not being tight enough, leading to static or popping sounds.
This summary was generated by AI based on customer reviews.
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of the sizes I needed. I returned the item with no problem.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are sorry to hear that the Best Buy essentials™ - 12' Headphone Extension Kit & Adapters did not meet your needs. Thank you for giving it a try and for returning it hassle-free. If you have any other specific requirements or if there is anything else we can assist you with, please feel free to reach out to us. We appreciate your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Well…it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good package deal with what you get for a starter kit, but on a daily basis it’s not that great. Quality is ok for the price, but it still has that cheep feeling plastic. Honestly it crackles the audio frequently, it’s constantly cutting out and…well it works is my final statement. If you just need a replacement extension cable with a couple extras to work for an ok price go for it, but an audiophiles perspective please don’t bother and look elsewhere.
No, I would not recommend this to a friend- Pros mentioned:Quality
The 1/8 to 1/4 is too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in hope of connecting my headphones to a mixer I have and it did not work at all, the extension kit was sweet but other than that I wouldnt reccomend this product, I even went ahead and bought 2 just in case it was one that was faulty but it turns out it was both of them. It works if you wiggle them around and manage to somehow make it fit
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Extension Kit, We do have a variety of models so I am sure you can
find one that works out for you. In the case that you still have this, feel free to contact my team for
further help.
Dina | BestBuy Essentials
Roy Root
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utilitarian , but shorts out within a month. I went elsewhere and bought a sturdier metal jack adapter for less money.
No, I would not recommend this to a friendOkay Cable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. Was a little flimsy and I didn't need it for long.
I would recommend this to a friendI found out I need an additional adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found out I need an additional adapter to connect into my tv. sales person had told me I didn’t need one
No, I would not recommend this to a friend- Cons mentioned:Connection
Make sure you test the compatibility right away.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to get this connected as intended. Perhaps the wrong kit was recommended. Unfortunately, I waiting too long and couldn't return this.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi DeborahE,
Thank you for taking the time to review our Best Buy essentials™ - 12' Headphone Extension Kit & Adapters - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-12-headphone-extension-kit-adapters-black/6458786.p?skuId=6458786
No floor help to locate product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one on the floor to direct me to item location. Not a sales person in site! I was ready to leave without purchase when I was walking out a cashier asked if I found what I wanted. No help ! She paged someone. Not a happy camper!!!!! Hello Radio Shack eh er n we need them.
I would recommend this to a friend- Pros mentioned:Quality
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this, my phone will not let me give it a five star rating.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Mojo for taking the time to provide us with your review. We’re delighted to hear that we fulfilled your expectations, we hope to welcome you back soon! Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-12-headphone-extension-kit-adapters-black/6458786.p?skuId=6458786
Poorly made. Came apart and not usable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came apart after first use. Will need to return for replacement. .
No, I would not recommend this to a friend- Cons mentioned:Fit
Missing plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the 1/4 inch plug, but I just wanted the smaller plug so I didn’t bother returning.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Johns,
Thank you for writing a review about our Best Buy essentials™ - 12' Headphone Extension Kit & Adapters - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Bestbuy Support
Marites
www.Bestbuy.com
- Cons mentioned:Fit
Test in store before bringing hone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t buy this item without testing it in a store. It never fits perfectly
No, I would not recommend this to a friend Never got item but got the bill !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not review item , never got it. Went to wrong address. Talked to someone in another country, twice! Was supposed had been worked out. But u sure as heck put it on my bill
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re very sorry to hear about the issues with your order. It’s frustrating to not receive your item and to have it billed incorrectly. We apologize for any inconvenience caused by the miscommunication and the delivery error. Please reach out to our customer service team again so we can resolve this issue promptly. We appreciate your patience and understanding. Keith | Best Buy Essentials Support
- Cons mentioned:Fit
Not ideal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interchangeable pieces unfortunately wear down easy and cause the jack to slip out easy while using
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our
Headphone Extension Kit & Adapters! We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson
Cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned both cables didnt meet my needs............
No, I would not recommend this to a friendNot what i thought it would accomplish.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for an extender for my bose headphones. Did not make a good connection, so nothing but static. Had to return.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MarkN,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 12' Headphone Extension Kit & Adapters - Black (BE-HCL309). We always strive to improve our products and services, so we'll consider your customer feedback. If you have any more questions or concerns, please use the link below to reach us.
Shai | Best Buy essentials Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Improve quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection with my iPod headphones was loose and sound not consistent.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MakingMusic! Thank you for your feedback on Best Buy essentials™ - 12' Headphone Extension Kit & Adapters. We're sorry to hear about the issues with your headphones. A loose connection and inconsistent sound can be really frustrating, especially when you're trying to enjoy your music or podcasts. Your feedback is valuable and should help improve future designs. If you ever have any questions or need assistance in the future, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-12-headphone-extension-kit-adapters-black/6458786.p?skuId=6458786
Do NOT BUY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! I bought it to extend my head phones and never can I get both head phones to work and the mic never works with the extension!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Zinger,
Thank you very much for taking the time to review our Best Buy essentials - 12' Headphone Extension Kit & Adapters. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
No microphone support
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return it. Doesn't work with a microphone.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi James,
Thank you for writing a review about Best Buy essentials™ - 12' Headphone Extension Kit & Adapters - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
BestBuy Essentials
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesnt work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work well, the adapter wasnt working with any of my devices
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Alex,
Thank you for taking the time to review our Best Buy essentials™ - 12' Headphone Extension Kit & Adapters, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(888)-237-8289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials