Customer Ratings & Reviews
- Model:
- BE-MQ215W24
- SKU:
- 6552820
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers commend the 2-in-1 15W Wireless Charger Kit for its ease of use, affordability, and performance. Many appreciate its compact size, convenient for travel and nightstands. However, some customers point out that the watch charger is not included and may require additional purchase, and that compatibility issues with certain phone and watch models have been reported. A few users also noted that their phones experienced excessive heat while charging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Watch charger
Overpriced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They should really be giving a watch charger for the price or not give anything at all. wo tf needs a place holder for charger
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback on the Best Buy essentials™ 2-in-1 15W Wireless Charger Kit. We appreciate your honesty and understand your concerns about the value of the product. Your input is valuable to us, and we'll certainly take it into consideration for future improvements. If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Best Buy essentials Support
Bad choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth of my moneu. Do you want to go another way I would
No, I would not recommend this to a friend- Pros mentioned:Overall performance, Portability
Love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfect! Would buy again. Easy to use with no problems at all.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Donna,
Thank you for your review! We’re happy to hear that our 2-in-1 15W Wireless Charger Kit is working perfectly for you and that you found it easy to use. Your satisfaction is our top priority, and it’s wonderful to know that our product has met your expectations.
If you ever need any further assistance or have more feedback, please don’t hesitate to reach out. We look forward to serving you again in the future! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Portability
Wstch charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient abd carry it every where with me. Great price too
I would recommend this to a friend - Cons mentioned:Charging speed
charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for the first 2 weeks. now will work when it wants. make sure all connections are good it will start charging then stops.
No, I would not recommend this to a friend - Cons mentioned:Charging speed
Style & Function = WIN!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, compact, sleek, perfect! Can’t go wrong with this when all you need is to charge your phone and watch while keeping the cables organized and hidden. Bought a 2nd one to take with me on trips. The wireless charging doesn’t charge iPhone as quickly as when it’s plugged into a usb-c but this is the norm so I use this on the bedside while I’m sleeping. If I need to charge my phone up quickly, then I’d rather just plug in with usb c.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your glowing review! We're thrilled that our charging station has met your needs for simplicity, compactness, and organization. It's great to hear that you found it perfect for charging your phone and watch, and that you even purchased a second one for your trips.
Regarding wireless charging speeds, you're correct that it typically charges slightly slower than wired connections, especially with iPhones. Using it on your bedside for overnight charging is a smart choice. If speed is crucial, using the USB-C port for faster charging during the day is a great alternative.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure you continue to have a positive experience with our product. Thank you again for choosing us! Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
- Pros mentioned:Portability
Farzin2000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for travel. I use it to charge my phone while connected to hotel room TV with HDMI cable. HDMI cables cannot charge phones. It is also not bulky (suitable for travel)
I would recommend this to a friend - Cons mentioned:Watch charger
It does it's job.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It doesn't hold the Watch the best if you have a metal band.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback! We're glad to hear that you like the product overall. We appreciate your honesty about the fit with a metal band. Your insights are valuable and help us improve. If you have any other comments or need further assistance, please feel free to reach out. Ivy | Best Buy essentials Support
- Cons mentioned:Charging speed, Compatibility
Defective?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, just didn't work. Maybe my specific one was faulty. Would light up but not charge anything.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with our 2-in-1 Wireless Charger Kit. Sorry to hear that the product didn't work as expected, and we apologize for the inconvenience. We take all feedback seriously, and we'll make sure to investigate this issue further to determine if it was a one-off faulty product or a manufacturing defect. We appreciate your willingness to give us the benefit of the doubt and hope that you'll consider giving us another chance in the future. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820
The Wireless Charger charges my phone and watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Charger will Rapid or Normal charge depending on the Wall Power pack of choice. I leave the device plugged in all or the time and when I place my Watch or Phone or both, they charge automatically.
I would recommend this to a friend- Pros mentioned:Portability
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this charger convenient and small
I would recommend this to a friend - Pros mentioned:Portability
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Vert easy to use. Works very well with Apple iPhone and other magsafe devices like AirPod pro 2.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your review! We're glad to hear that our Best Buy essentials™ 2-in-1 Wireless Charger Kit is working well with your Apple iPhone and other devices. We appreciate your feedback and hope you continue to enjoy the convenience of our product. If you have any questions or need assistance in the future, feel free to reach out to us. Thank you for choosing Best Buy! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Portability, Price
Dual charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I needed it for ! Easy to install and fits perfect on my nightstand . Price point is affordable as well
I would recommend this to a friend Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item to replace one that my wife accidentally broke. I didn’t read the description properly as this same model does not come with the watch charger anymore, only the holder. The charger now has to be purchase separately
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your review and for bringing this to our attention. We understand your disappointment regarding the change in the product's contents. We apologize that the description was not clear enough, and we will take steps to ensure it accurately reflects that the watch charger is now sold separately. We value your feedback and appreciate you helping us improve our product descriptions.If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Versatile extra charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a back up/ extra charger in the house or st work. Price is great if you are total member
I would recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a big BB fan but this piece was a waste for a 16/17 iPhone. Slow to charge and could barely hold watch. Bought on sale and threw it away.
No, I would not recommend this to a friend- Cons mentioned:Charging speed
Never Worked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked on charging my phone. Had a 2nd replacement unit shipped to me and that failed too. iPhone 15. Need to return ASAP.
No, I would not recommend this to a friend Finally...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for a wireless charger for my Samsung S23 Ultra and watch. Finally found one that was inexpensive and works like a charm!
I would recommend this to a friend- Cons mentioned:Heat dissipation
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality matches price. Meh. Seems to overheat some items and the magnet doesn’t really hold well
I would recommend this to a friend - Cons mentioned:Charging speed
Wasted $30 Bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted purchase. Couldn’t keep charge when setup. I purchased 3 of them and had same problem.
No, I would not recommend this to a friend
