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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the 20W Dual-Port Wall Charging Kit as a great way to charge multiple devices simultaneously. They appreciate its fast charging capabilities and compact size, making it convenient for travel. The inclusion of two chargers in the pack at an affordable price is also seen as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 912 reviews
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Best Buy Essential 20W Dual - Port Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Fast Charging Very Convenient Extra Port To Charge A Secondary Electronic

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your positive feedback! We’re thrilled to hear that you find the product great and appreciate the fast charging feature. It’s wonderful to know that the extra port for charging a secondary electronic device adds to the convenience. If you have any other comments or need further assistance, please don’t hesitate to reach out! Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great Power Brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brick works well and charges your devices quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my iPhone 14 and you can’t beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, glad I bought it. USB port is a plus to it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a dual charger and a cable. Please the charge and cable works!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We’re glad to hear that you found great value in the dual charger and cable. It’s wonderful to know that both the charger and cable are working well for you. We appreciate your support and look forward to serving you again! If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset feels and looks premium and sounds beatiful and the mic for being a headaet mic is just wow like if its actually a dedicated microphone. Definitely worth the money

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, MadLad! We're glad you're happy with the Best Buy essentials™ Dual-Port Wall Charging Kit! We appreciate your feedback! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charger & the cord is longer than the one that came with the phone.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Best Buy Essentials™ 20W Dual-Port Wall Charging Kit is working well for you and that the longer cord is a great addition. We appreciate your support and hope it continues to meet your charging needs |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ready for pickup almost immediately and has qorked great so far. Its a sturdy cable as well so its not that tangable nor is it easy to rip.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We're pleased to hear that your order was ready for pickup almost immediately and that the cable has been performing well. It's great to know that you find it sturdy and durable. Your positive experience is greatly appreciated! Ivy | BestBuy Essential BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    New iPhone USB-C charger set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just as advertised. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Dizzy! Thank you for your excellent feedback! We're delighted to hear that the Best Buy essentials™ 20W Dual-Port Wall Charging Kit is working great for you and is just as advertised. We truly appreciate your recommendation! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Chargeur

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied and very comfortable .easy for charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy essentials™ - 20W Dual-Port Wall Charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. it gives you the opportunity to charge two things at once.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review, Mouse! We're thrilled to hear that you love the Best Buy essentials™ 20W Dual-Port Wall Charging Kit. It's great to know that the dual-port feature is making it convenient for you to charge multiple devices simultaneously. Your feedback is much appreciated, and if you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Best Buy Employee

    Rated 5 out of 5 stars

    Wonderful!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Charges my phone incredibly fast!!! Very cheap!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Overall performance, Usb-c
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great chargers at a great price!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as we’d like to switch entirely to USB-C, plenty of things still use USB-A (even new products) so these chargers, which provide both in a compact plug, are fantastic! At 20w max, they’ll charge a single device quickly (as long as it’s not a heavy-duty laptop with a big battery - which will charge fine, just over a longer period of time) or 2 devices at a slightly slower rate. For phones and tablets, it’s more than enough for great charging speeds. In practice, I find these to be an all-around great offering. They’re the right size to be portable, well made with a simple design, and most importantly - they don’t crowd or block outlets. Their efficient design stays both securely in the wall, and in our case, don’t block our outlet’s integrated night-lights. (Wonderful!) The cables are on the slightly thicker side, so I'd prefer them to home use rather than travel, but they seem very durable and will likely last a long time. At such a great price for 2 sets of chargers and cables, you can’t go wrong. Highly recommend! - Best Buy’s house brand products just keep getting better and better!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your detailed feedback! We're thrilled to hear that you find our chargers to be a fantastic solution for both USB-C and USB-A devices. It's great to know that the 20W max output meets your needs for quick charging, and that the compact design is both portable and efficient without blocking outlets.

      We appreciate your note about the slightly thicker cables being more suited for home use rather than travel, and we're glad to hear they seem durable. Your recommendation and positive comments about our house brand products mean a lot to us. We're committed to continually improving and providing high-quality products at great prices. Thank you for choosing us! Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    No plug in!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items finally arrived and were ready for use, so I thought. I was in error and thought theses were for IPads and IPhones. Boy, was I mistaken. Returning this item tomorrow as It’s of no use to me. P.S. I cannot use them at all! Thanks

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, MSEJAYDEC. We understand your disappointment with the Best Buy essentials™ - 20W Dual-Port Wall Charging Kit. We apologize for any inconvenience caused by the misunderstanding. We appreciate you letting us know. If you have any questions or need further assistance, please don't hesitate to reach out our Best Buy Essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Charging speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Two Affordable, Compact USB-C Fast Chargers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough chargers…the BestBuy Essentials - 20W USB-C Dual-port Wall Charger Kit for cell phones, tablets and more is an affordable combo unit that works as well or better than the more expensive chargers from competing brands. It is also more compact than other brands with similar specifications. This is an exclusive BestBuy brand that provides quality products at much more reasonable prices. This set of 2 compact wall chargers with 5ft long USB-C to USB-C well built cables also provides enough juice to charge most iPads and other tablets. I even tried it with my chromebook, though it takes a bit longer to charge a larger battery. Testing it with the iPhone 15 Pro, it charged the big battery to 35% in about 25 minutes. It also FAST charges the big Samsung Galaxy S23/24 Ultra. Some lower-end chargers tend to overcharge thus overheating your phone and shortening the battery life, but BestBuy Essentials does not cut any corners and includes functional overload protection that throttles the charging as needed. They also stand behind their products and warranty it for a full year unlike other brands that only give you 90-day warranty.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your detailed review! We're delighted to hear that you're satisfied with the BestBuy Essentials 20W USB-C Dual-port Wall Charger Kit. It's great to know that it performs well compared to more expensive brands and that its compact design is a plus for you.

      We're glad the chargers and cables are meeting your needs for various devices, including iPads, tablets, and even your Chromebook. Your positive experience with the iPhone 15 Pro and Samsung Galaxy S23/24 Ultra is fantastic to hear.

      We appreciate your feedback on the overload protection feature and the one-year warranty. It's important to us that our products are reliable and safe for our customers. Thank you for choosing BestBuy Essentials and for your recommendation! Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Charging speed, Overall performance, Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Insane value, high quality for TWO

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This BB Essentials wall charger and cable kit is an absolutely insane value for a two pack of chargers and usb-c cables. The chargers and cables are also high quality and come with the backing of BestBuy. If you price out each item it’s maybe $5 for each wall charger and $2.50 for each cable which is nuts in this day and age. These chargers are especially useful because as many know, Apple no longer includes the wall chargers with their iPhones, they only include a USB-C to USB-C or lightning cable. Also with newer iPads, the wall chargers are USB-C to Lightning which are a type of cable on their way out as Apple switches to USB-C. This charger has USB-A also which allows you to use any of the old lightning cables you had from before. I plan to get another one of these sets, they solve so many problems for me with young kids and their own iPads and trying to keep them charged around the house and in the car. 20W isn’t quite fast charger territory but it is plenty to keep charging an iPad while using it and can fully charge my iPad Air from 0% to full in about 2.5 hours. These are also great for the car because the builtin USBA ports only provide 5A and 10W so they do actually drain even while plugged in, but the car has 120V in the back so I can plug these in to charge the iPads while using them. Highly recommend these for anyone who needs Apple chargers!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Usb-c
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great travel charger pack

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really go wrong having a spare or extra charging block. With most devices these days, it's mostly USB-C so nice that this little 2 pack exists. Aside from my iPhone, pretty much every device I have is now USB-C. Pretty much had to trash a lot of my older ones since they took mini USB or USB-A ports or whatever USB port was needed for that cable. This 2 pack of chargers helps reduce the charging blocks and cables I have to carry and it works pretty good as well. As pictured, you only get the USB-C cable for each charging block. In most cases, that should be fine but there is a USB port on the block if you have a specific charging cable you need to use. Both are small and lightweight so no issues with traveling. Power wise, it charges at a decent rate. It's not one of those super fast chargers however it'll charge up your device fairly quickly even with both ports being used. Pretty nice little 2 pack here. I'll use one for traveling and the other I'll probably leave in my work bag just in case.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your detailed review! We’re glad to hear that you find the 2-pack of charging blocks convenient and versatile, especially with the shift to USB-C devices. Your insights on reducing the number of charging blocks and cables you need to carry are very helpful. It’s also good to know that the chargers are small, lightweight, and charge at a decent rate, even if they’re not super fast chargers. Your plan to use one for traveling and keep the other in your work bag is a smart idea. We appreciate you sharing your experience! Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    it's cheap because the quality is very cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as my backup charger but only got to use it twice in less than 2 weeks

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, jhdxiii. We're sorry the dual-port charging kit didn’t provide the durability you expected. We appreciate you sharing your experience so we can continue learning from our customers. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Charging speed, Port count

    Rated 5 out of 5 stars

    Reliable and Affordable Dual-Port Charging kit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual-Port Convenience: One of the best features of this charger is the dual USB-C ports, allowing you to charge two devices simultaneously. Whether you're powering up your phone while your tablet is charging, this gives you the flexibility to manage multiple devices without needing to swap cables. 20W Power Delivery: Each charger supports up to 20W of power delivery. This means fast charging for compatible devices, such as newer iPhones, Samsung Galaxy phones, and other USB-C devices. If you’re someone who’s always in a rush, this will be a game-changer. Compact and Travel-Friendly: The chargers are small, lightweight, and take up minimal space. Perfect for travel or just for plugging into a busy outlet without overwhelming your space. Plus, they have a sleek, minimalist white design that fits in with any home or office setup. Affordable: When compared to other brand-name chargers that often cost more, this Best Buy Essentials kit offers excellent value for money. You're getting two fast chargers at an affordable price without compromising on performance. Reliable Brand: Best Buy Essentials is a trusted brand, and the build quality of these chargers reflects that. I haven’t had any issues with overheating or device compatibility, and they feel durable for daily use. Though chargers are excellent but It would have been good if there was an LED indicator or advanced safety features, though the basic design does keep things simple and functional. Overall product is a solid, budget-friendly option for anyone who needs reliable, fast charging for their USB-C devices. The dual-port design, combined with the 20W power delivery, makes it an excellent choice for charging multiple devices at once, and the compact size makes it easy to take anywhere. If you're looking for fast and affordable charging without any frills, this is definitely worth picking up.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're so happy to hear that our Best Buy essentials™ 20W Dual-Port Wall Charging Kit has been such a great experience for you. We really appreciate you highlighting the dual-port convenience, 20W power delivery, compact design, and excellent value. Your feedback about the lack of an LED indicator is also very helpful, and we'll be sure to pass it along to our product team. Thanks again for your fantastic review and recommendation! If you have any questions or need assistance in the future, don't hesitate to reach out! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One wire was not working and could not return. Please buy a better one

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the Best Buy essentials™ 20W Dual-Port Wall Charging Kit. We’re sorry to hear that one of the wires was not working and that you were unable to return it. This is certainly not the experience we want for our customers.

      Please reach out to our Best Buy essentials customer support team (1-866-597-8427), as they may be able to assist you with this issue despite the return policy. Your satisfaction is important to us, and we want to ensure you have a reliable product.

      Thank you for bringing this to our attention, and we appreciate your patience and understanding. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

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