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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 593 reviews
  • Pros mentioned:
    Fast charging, Portable

    Rated 5 out of 5 stars

    Great product and saved the day!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on a trip to New York City and needed power for my iphone while taking pictures. These batteries impressed me so much that I bought two of them!

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Good quality good price affordable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the price better long charge looking good better price good quality and good charging long hours and the normal and general good good selection for Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Kickstand

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to something to be able to charge my phone on the go. This device is the perfect size to fit in a pocket or purse. It has a little kickstand you can use while charging on a table, if you choose to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 4 out of 5 stars

    Charging to go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for my vacation and quick charging at the airport and on plane. It does get warm of course but not too bad.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience! We're glad to hear that the charger worked well for your vacation and provided quick charging at the airport and on the plane. It's good to know that while it gets warm, it's not too bad. If you have any other comments or need further assistance, please feel free to reach out. Ivy | BestBuy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Magsafe compatible

    Rated 5 out of 5 stars

    Better than MagSafe Apple Battery Pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this over the Apple MagSafe battery packs and it is at a much cheaper price point.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Most bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a steal for about 1/3 of the price of Apple’s MagSafe Battery Pack. It adds weight to the phone and can get a bit warm, but it’s portable, good-looking, has an attached kickstand, and can fully charge my iPhone 14 Pro Max just over one full charge. No complaints. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 4 out of 5 stars

    Simple and small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. The kickstand on mine doesn't stay locked down and flopps around. It has 1 LED light that changes colors but a couple of LED lights showing battery status would have been nice. Charges via usb-c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect backup charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are there larger chargers out there, yes, better battery capacity if course. That said this delivers as promised. A skmple magnetic attached charger that charges quickly and efficiantly. The built in stand is handy as well for TV viewing on the fly. When out and in need i grab this, stick it to the phone and forget it. I got it for an upcoming trip for flight or hotel but find myself using it on the regular.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Portable

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it is supposed to do. I love it and keep it in my purse.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Kickstand
    Best Buy Employee

    Rated 5 out of 5 stars

    Works well

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its low cost but feels nice, charges fast and the kickstand works

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Do not buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this charger for a month rarely used it but it did come in handy when i needed a little battery boost. It would get really hot on the back of my phone to the point i couldnt hold it. Last night when i was charging the charger with the charger cord that came with it i smelt something burning i then heard a pop and ran over to see what the problem was the battery pack had exploided and melted the charging port! Do not buy this!! It is very dangerous!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello DanHill,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 14/13/12 series and MagSafe Compatible Devices. I know it can be dissatisfying that its not working as expected. We would love to check this issue with you, please feel free to contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Love the convenient of being able to charge my phone on thr go.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Magnetic

    Rated 5 out of 5 stars

    Great battery pack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fits in a pocket, locks on toghtly with magnets when you need it, charges quickly. The best external battery pack I’ve owned, and I’ve owned plenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good small mag-safe charger. I was surprised at how small it really is, and it's so portable it can be used on-the-go, much like those older Mophie Powerskins which were charging batteries integrated into phone cases (which doubled the thickness of the phone, but was still a seamless solution that essentially doubled your battery life). We have not fully charged a phone yet, so I don't know exactly how much it will charge a fully depleted phone, but this still makes an excellent backup in an emergency. If you're looking for something for a camping trip or an otherwise extended

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your detailed review of the Best Buy essentials™ 5,000mAh 7.5W Magnetic Wireless Portable Charger! We're glad to hear that you're impressed with its compact size and portability. It's great to know that it serves as an excellent backup for emergencies. We appreciate your comparison to the older Mophie Powerskins and your insights on its potential use for camping trips or extended outings. Your satisfaction is important to us, and we value your feedback. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Portable
    Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Did like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough to have as a backup portable charger. Does overheat when used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mid tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright heats up my phone too much and it could b better

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Magnetic

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works fast easy to use. Nice magnetic stays on iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Magnetic

    Rated 5 out of 5 stars

    Best back up ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It’s great to have when I’m out photographing long events so my phone doesn’t die

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 4 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Charges my iPhone one time at a decent pace. It’s on the loud side. The electronics make a very distinct beeping noise while charging your phone. Very noticiable when on the phone and the battery is on the phone. Hard to explain other than it kinda sounds like Dial Up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Portable Charger – Reliable and Fast!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with this portable charger! It’s compact, lightweight, and easy to carry around, making it perfect for travel or everyday use. The battery capacity is impressive—it charges my phone multiple times before needing a recharge. Plus, the fast-charging feature ensures my devices power up quickly when I’m on the go. The build quality feels durable, and the multiple charging ports are a great bonus. If you’re looking for a reliable and efficient portable charger, this one is definitely worth it! Highly recommend!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      "Thanks, Adrianna! We're thrilled you're so happy with the Best Buy essentials™ - 5,000mAh Magnetic Wireless Portable Charger! We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

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