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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 608 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 608 reviews
  • Pros mentioned:
    Magnetic

    Rated 4 out of 5 stars

    Works great, battery life is alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, just doesnt give enough juice to last. Its good as an emergency battery pack, it can give you enough juice to do enough till you can get an actual charger.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, JD113. We appreciate you letting us know your experience with the Best Buy Essentials 5,000mAh Wireless Portable Charger. We're glad to hear it's working as expected and helpful in emergency situations. We'll keep your feedback in mind as we continue to develop our product line. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Magnetic

    Rated 5 out of 5 stars

    Excellent wireless charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this for his old iphone 11. Especially since his charging port doesnt work. He keeps this in his car. Only issue is i bought an open box in excellent condition and it didnt come with the cord. They had 1 that was fair condition for a few bucks less without the cord. Looks like i got taken there but the product does work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love his charging pack!! It is compact and sturdy. Will definitely buy again and recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Kickstand, Portable

    Rated 5 out of 5 stars

    Great wireless portable charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wireless charger!! It’s portable, works great AND has a “kick stand”. Great buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should. Not really sure what else to say :)

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Portable
    Best Buy Employee

    Rated 5 out of 5 stars

    Great value at a great price!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that you can charge your phone, while charging the battery. It's a good travel wireless charger, that is also portable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love. Is very easy. Always she have charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Magnetic

    Rated 5 out of 5 stars

    Phone battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of technology that becomes clutch when your phone is about to die. Easy attachment w magnet back.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Portable

    Rated 5 out of 5 stars

    Great product and saved the day!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on a trip to New York City and needed power for my iphone while taking pictures. These batteries impressed me so much that I bought two of them!

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Good quality good price affordable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the price better long charge looking good better price good quality and good charging long hours and the normal and general good good selection for Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Kickstand

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to something to be able to charge my phone on the go. This device is the perfect size to fit in a pocket or purse. It has a little kickstand you can use while charging on a table, if you choose to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast charging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this battery i gos everywhere with me amazing

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe compatible

    Rated 5 out of 5 stars

    Better than MagSafe Apple Battery Pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this over the Apple MagSafe battery packs and it is at a much cheaper price point.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Magnetic

    Rated 5 out of 5 stars

    Great battery pack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fits in a pocket, locks on toghtly with magnets when you need it, charges quickly. The best external battery pack I’ve owned, and I’ve owned plenty.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Most bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a steal for about 1/3 of the price of Apple’s MagSafe Battery Pack. It adds weight to the phone and can get a bit warm, but it’s portable, good-looking, has an attached kickstand, and can fully charge my iPhone 14 Pro Max just over one full charge. No complaints. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging, Portable

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it is supposed to do. I love it and keep it in my purse.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Do not buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this charger for a month rarely used it but it did come in handy when i needed a little battery boost. It would get really hot on the back of my phone to the point i couldnt hold it. Last night when i was charging the charger with the charger cord that came with it i smelt something burning i then heard a pop and ran over to see what the problem was the battery pack had exploided and melted the charging port! Do not buy this!! It is very dangerous!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello DanHill,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 14/13/12 series and MagSafe Compatible Devices. I know it can be dissatisfying that its not working as expected. We would love to check this issue with you, please feel free to contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Fast charging, Kickstand
    Best Buy Employee

    Rated 5 out of 5 stars

    Works well

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its low cost but feels nice, charges fast and the kickstand works

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 4 out of 5 stars

    Simple and small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. The kickstand on mine doesn't stay locked down and flopps around. It has 1 LED light that changes colors but a couple of LED lights showing battery status would have been nice. Charges via usb-c

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Love the convenient of being able to charge my phone on thr go.

    I would recommend this to a friend
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