Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 613 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 613 reviews
  • Rated 3 out of 5 stars

    Works whennit wants

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use a 20w power adapter to charge this up. Tjeres a way to restart the battery bank when it acts up. Long press the button and connect it to a power source. Itll start working properly again. I have had the same issues another has had on hete

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe compatible, Portable

    Rated 5 out of 5 stars

    Great for iPhone 13

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good and practical Magsage portable charger

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Wireless power bank

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friend who has an IPhone. It's hard for her to find power banks that work with lightning cables. This works great. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mid tier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright heats up my phone too much and it could b better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very handy. Mire substantial than I thought. Good buy, good price.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Magnetic Charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger get to hot and the cell will give a message that it won’t charge until the charger cools down.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging
    Best Buy Employee

    Rated 4 out of 5 stars

    Works well!

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is not “proper” MagSafe, but works well! I wish there was more indication on battery level, the light blinks amber at 20%.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Power pack charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed for my postal job because when the vehicles don’t have ports for your cables to charge your phone; this battery pack comes in well handy

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We’re glad to hear that the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger is proving to be a handy solution for your postal job. It’s great to know that it’s helping you stay powered up even when vehicle ports aren’t available. If you have any other feedback or need further assistance, feel free to reach out! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Great emergency charge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple. Snaps to back of phone by magnetics…I mean it will actual slide right into place just like my plugged in magnetic style charger. Great to have when your charging port is damaged like mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, fits phone well.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has the expected charge power for the described mah. The size is perfect and does not interfere with the iPhone 14 Pro camera. The stand on the back is convenient. Good price for its charging size compared with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging
    Best Buy Employee

    Rated 5 out of 5 stars

    Works just fine

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in case the power went out for the winter. Didnt need it then, but I love that i can connect it to my phone with a cable or wirelessly. It should work great for my summer plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it liked it charges fast it was useful when my phone is about to die

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnetic Wireless Portable Charger

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my iPhone as an extra charger for my phone and it works fast and well in moments when a fast charge is needed such as on the go. I use it often and love how fast it charges.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic

    Rated 5 out of 5 stars

    Wireless power bank

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to have on your phone while holding your phone using it. I use it everyday

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review of the Best Buy essentials™ 5,000mAh 7.5W Magnetic Wireless Portable Charger! We're thrilled to hear that it's perfect for your needs and that you use it every day. It's great to know that it provides the convenience you were looking for. If you have any further questions or need assistance, please don't hesitate to reach out. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Magnetic

    Rated 5 out of 5 stars

    Best Buy MagSafe Battery Charger

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought It For Mother Day Gift For Her iPhone So When Power Goes Out She Can Use Or Charge Her iPhone For Much Longer With. Or Without Using Low Battery Setting.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 4 out of 5 stars

    Portable charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my phone pretty fast and love that they are compact. Fits right in my pocket. Would recommend 7/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pack is okay, I just haven’t found out how to turn off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Phone charger

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it a short time but so far it works great! I love the ease of charging my phone with out dealing with cords

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I wish it would charge a little faster, but overall it's very useful. I like the stand option as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Excellent portanle power source

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the best buy essentials portable magnetic battery pack for our iphones! My wife and I are always in the go and always on our iphines and this is a great backup to searching for an outlet for charging cords!

    I would recommend this to a friend
Sponsored