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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 160 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the fast charging capability and magnetic wireless feature of the 5,000mAh Magnetic Wireless Portable Charger. They appreciate the convenience of being able to charge their devices quickly and without the hassle of cords. The compact size and Magsafe compatibility are also well-received, making it a great choice for those who are always on the go.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 160 reviews
  • Rated 5 out of 5 stars

    Good battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and simple, charges my phone very well and sticks on my iPhone like a magnet

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, DanielC, for your positive feedback on the Best Buy essentials™ - 5,000mAh Magnetic Wireless Portable Charger! We're glad you're finding it convenient and effective for charging your iPhone. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s so covenient to put in my purse and easy to recharge

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, QueenB! We're glad you find the Best Buy essentials™ Magnetic Wireless Portable Charger so convenient for your purse and easy to recharge! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    An okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always dies on me gets hot overheats alwys charging

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, DelilahC. We’re sorry the wireless charger hasn’t performed consistently for you. We truly appreciate your candid review and will make sure this feedback is noted for future product refinements. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this has good reviews ! It takes for ever to charge, then it only stays on for 2hours and you need to charge again. Idk but this is not it and overheats quickly.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, Junior. We understand your frustration with the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. We apologize that it's not meeting your expectations in terms of charging speed and battery life. Please contact our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, fit on my phone as it should and has great magnetic support.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We're thrilled to hear that the 5,000mAh Magnetic Wireless Portable Charger works perfectly and fits your phone as it should. It's great to know that the magnetic support is strong. If you have any other feedback or need assistance, please don't hesitate to reach out. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Excellent charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, quick charger allows for on the go charging

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your excellent review of the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger! We're delighted to hear that you find it to be a quick and convenient solution for on-the-go charging. Your satisfaction is our priority, and we're glad the product meets your needs. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love that it is light weight and easy to use.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, ChelseaW! We're glad you're enjoying the lightweight and easy-to-use Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    A must for wandering belongings.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great way for daughter to keep track of keys and wallet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up option to charge your phone very convenient works well.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, SSRACER, for your positive feedback on the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger! We're glad to hear that you find it a great backup option and that it works well for you. Your satisfaction is important to us. If you have any other questions or need further assistance, please don't hesitate to reach out. Enjoy the convenience of your new charger! Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, lightweight and it does the job for charging my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, it does not heat up my phone like previous chargers.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, Rowing, for your review of the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger! We're glad to hear that it keeps your phone cool compared to previous chargers. Your feedback is important to us, and we're happy to know it meets your expectations. If you have any further comments or need assistance, please feel free to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Need a apple one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets hot on my phone and takes long to charge. Am going to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We will see how it holds up over time.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review, Cdab! We're glad to hear that the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger is working well for you so far. We hope it continues to meet your expectations over time. If you have any questions or need assistance, feel free to reach out. Enjoy the convenience of your new charger! Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Love my charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great! Glad I got one! Great gift idea

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review, LGStove! We're thrilled to hear that you love our 5,000mAh Magnetic Wireless Portable Charger and that it's working great for you. It's wonderful to know you think it makes a great gift idea too. If you have any other feedback or need further assistance, please feel free to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    No to much power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok for the price but I used and gave only one time charge for my iPhone 13, is ok for emergency

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, OscarV. We understand your experience with the Best Buy essentials™ - 5,000mAh Magnetic Wireless Portable Charger. We appreciate you sharing your honest opinion. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this so i can keep on my phone at the theme parks. Made my iPhone increasingly ho,t wireless charging, phone went into safe mode till it cooled down. Watch out wireless charging.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're genuinely sorry to hear about the trouble you experienced with the Best Buy essentials™ Magnetic Wireless Portable Charger, Colton. It's definitely concerning that your iPhone became excessively hot and went into safe mode while wirelessly charging, especially when you were relying on it for a theme park visit. That's not the kind of performance we'd expect, and we understand your frustration.

      If you'd like to discuss this further, explore other charging options, or need any assistance, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427). We're here to help ensure you have a positive experience with your Best Buy purchases. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not provide a ZERO star rating. Purchased for Christmas. Charged and used TWICE - now it is DEAD. It will not take a charge anymore, the LED indicator lights will not even light up when trying to charge. Tried multiple cords and wall adapters - this device is JUNK. Save your money!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the Best Buy essentials 5,000mAh Magnetic Wireless Portable Charger, OTownSnowman. We sincerely apologize for the issues you're encountering.

      We understand your frustration and disappointment. This is definitely not the experience we want for our customers.

      We recommend contacting our Best Buy Essentials customer support team (1-866-597-8427) as soon as possible. They can assist you with troubleshooting steps, warranty information, or a potential return/replacement.

      We appreciate you bringing this to our attention and value your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Phone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought while vacationing to have quick access to charging phone. Although it is very light to carry it is very slow to charge and keeps coming unconnected if carrying in purse. I would not buy again.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. We're glad to hear it was convenient to carry during your vacation, but we’re sorry to learn that the charging speed and connection stability didn’t meet your expectations. We understand how important reliable charging is—especially on the go—and we appreciate your honest feedback. It helps us identify areas for improvement and better serve our customers in the future. If you’d like help finding a more powerful or secure charging solution, we’d be happy to assist. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold the charge long for about half a charge on the phone.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Its not that great

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes so long to get fully charged, and then when u charge ur phone it only charges it for like 30% and then it dies, dont buy its not that great

    No, I would not recommend this to a friend
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