Customer Ratings & Reviews
- Model:
- BE-MQ2515W25
- SKU:
- 6585738
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the fast charging capability and magnetic wireless feature of the 5,000mAh Magnetic Wireless Portable Charger. They appreciate the convenience of being able to charge their devices quickly and without the hassle of cords. The compact size and Magsafe compatibility are also well-received, making it a great choice for those who are always on the go.
This summary was generated by AI based on customer reviews.
A must for wandering belongings.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Great way for daughter to keep track of keys and wallet.
I would recommend this to a friendCool charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully, it does not heat up my phone like previous chargers.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Rowing, for your review of the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger! We're glad to hear that it keeps your phone cool compared to previous chargers. Your feedback is important to us, and we're happy to know it meets your expectations. If you have any further comments or need assistance, please feel free to reach out. Ivy | Best Buy essentials Support
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We will see how it holds up over time.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your review, Cdab! We're glad to hear that the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger is working well for you so far. We hope it continues to meet your expectations over time. If you have any questions or need assistance, feel free to reach out. Enjoy the convenience of your new charger! Ivy | Best Buy Essentials Support
- Pros mentioned:Portability, SizeCons mentioned:Connectivity, Heat dissipation
nice smaller power bank
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer to have a smaller battery bank for my purse. The weight isn't too bad to carry around like my others. The ones I had prior to this one were all very bulky and heavy. This one is 5000 mAh and about the size of a debit card, but about half an inch thick. That capacity of the bank is only large enough to charge my phone once so I have to make sure I recharge it after using it. The magsafe charger works great with the iPhone and also the Samsung. I did have to remove the case off my Samsung. The case wasn't too thick, however the pop socket made it impossible to work with the case on. That's understandable as this case and pop socket makes any wireless charging not possible while the case is on the phone. When wirelessly charging, I did notice quite a bit of heat with both the phone and the charger. It does make me nervous with that amount of heat so I tend to watch and disconnect after a while to prevent overheating. The other issue I had was if using the cable, it wouldn't stay connected. I tried with different cords and it still would connect, then disconnect, and reconnect again. You would need to plug the cable into the port on the battery pack as tight as possible, but I did still have issues with it staying connected to the phone it was charging. I recommend this charger as long as people are aware of the possibility of warm wireless charging and not using a cable to charge. I took awa a star for each of the two items I mentioned.
I would recommend this to a friend No to much power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ok for the price but I used and gave only one time charge for my iPhone 13, is ok for emergency
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, OscarV. We understand your experience with the Best Buy essentials™ - 5,000mAh Magnetic Wireless Portable Charger. We appreciate you sharing your honest opinion. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support
JUNK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not provide a ZERO star rating. Purchased for Christmas. Charged and used TWICE - now it is DEAD. It will not take a charge anymore, the LED indicator lights will not even light up when trying to charge. Tried multiple cords and wall adapters - this device is JUNK. Save your money!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials 5,000mAh Magnetic Wireless Portable Charger, OTownSnowman. We sincerely apologize for the issues you're encountering.
We understand your frustration and disappointment. This is definitely not the experience we want for our customers.
We recommend contacting our Best Buy Essentials customer support team (1-866-597-8427) as soon as possible. They can assist you with troubleshooting steps, warranty information, or a potential return/replacement.
We appreciate you bringing this to our attention and value your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t hold the charge long for about half a charge on the phone.
No, I would not recommend this to a friend
Its not that great
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes so long to get fully charged, and then when u charge ur phone it only charges it for like 30% and then it dies, dont buy its not that great
No, I would not recommend this to a friend- Cons mentioned:Heat dissipation
Storage is bad and overheating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not storing the charge, draining fast and overheating
No, I would not recommend this to a friend Disappointed. Will return.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible. Would not hold to phone with or without case and would not charge with USB-C cable.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, Bubba. I understand your disappointment with the magnetic charger. It's frustrating when a product doesn't work as expected. If you need any assistance, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
One and done…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy and convenient, but only provides a single charge before needing to be recharged again.
No, I would not recommend this to a friendOne time use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this portable charger because you can only use it one time and then you have to recharge it again and it takes long to recharge. I wanted to return it and couldn’t passed the return date. It’s small good size I liked that.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your review and for sharing your experience. We understand your disappointment with the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. It's frustrating when a portable charger doesn't meet your expectations for multiple charges and recharging time.
We appreciate your feedback regarding the one-time use and long recharging time. We also acknowledge your comment about its small, good size.
If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Phone charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would stay on the back of phone . It said that it was a magnetic charger
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback regarding our Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. We appreciate your insights and are sorry to hear that you experienced issues with the magnetic attachment.
Our goal is to ensure that our products perform as expected, and we understand how important it is for a wireless charger to securely attach to your device. The magnetic feature is designed to provide a reliable connection, but we recognize that factors such as phone case type and alignment can affect performance.
If you continue to experience issues, we recommend checking that your phone is compatible and that there are no obstructions, such as a thick case, that may interfere with the magnetic connection. Additionally, we encourage you to reach out to our customer support team for further assistance.
We value your feedback as it helps us improve our products and ensure a better experience for all our customers. Thank you for choosing our charger, and we hope to resolve any concerns you may have.
Defected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. It worked one time and would not take a charge afterwards.
No, I would not recommend this to a friendStopped recharging after 3 months!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it about 10 times and has stopped recharging after 3 months. I would not reccomend!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi EzequielM, I'm so sorry to hear your Best Buy essentials™ Magnetic Wireless Portable Charger stopped recharging after only three months. That's definitely not the experience we want you to have. It's frustrating when a device fails so quickly. Please consider reaching out to our Best Buy essentials customer support team (1-866-597-8427). They can help with troubleshooting or exploring other options. We want to make things right for you. - Mae | BestBuy Essential Support
Doesn’t charge fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest. Charged phone slowly, and won’t charge quickly
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi BEATRIZ, we're sorry to hear the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger isn't meeting your expectations for charging speed. We understand how important fast charging is, especially when you're on the go. We recommend checking the device's compatibility and ensuring it's properly aligned for optimal charging. If you continue to experience slow charging, please reach out to our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
it is useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No nonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're so sorry to hear that you feel the portable charger is useless. That's definitely not the experience we want you to have.
If you're having any issues with the charger or if there's anything we can help you with, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
No charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I charged the battery and it only charged my phone 3%. Tried it twice same result. Skip this one
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials 5,000mAh Magnetic Wireless Portable Charger, Cheche. We sincerely apologize that it's not meeting your expectations.
We recommend contacting our Best Buy Essentials customer support team (1-866-597-8427)
as soon as possible. They can assist you with troubleshooting steps, warranty information, or a potential return/replacement.
We appreciate you bringing this to our attention and value your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don't charge 100%
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad device! cannot give a full charge! very bad
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, Rodrigo. I'm sorry to hear the Best Buy essentials™ Magnetic Wireless Portable Charger isn't providing a full charge. That's definitely not ideal. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Awful charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt hold a charge. Used fully charged for 20 minutes and it died!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials 5,000mAh Magnetic Wireless Portable Charger, Mdp82. We sincerely apologize that it's not meeting your expectations.
We understand how frustrating it is when a product doesn't perform as expected. This is definitely not the experience we want for our customers.
We recommend contacting our Best Buy Essentials customer support team (1-866-597-8427) as soon as possible. They can assist you with troubleshooting steps, warranty information, or a potential return/replacement.
We appreciate you bringing this to our attention and value your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285