Customer Ratings & Reviews
- Model:
- BE-MQ2515W25
- SKU:
- 6585738
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the portability, charging speed, and overall performance of the 5,000mAh Magnetic Wireless Portable Charger. Users appreciate its convenient size and find the battery life sufficient for a full charge. However, some customers have noted that the device can get warm during use and may occasionally disconnect.
This summary was generated by AI based on customer reviews.
JUNK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not provide a ZERO star rating. Purchased for Christmas. Charged and used TWICE - now it is DEAD. It will not take a charge anymore, the LED indicator lights will not even light up when trying to charge. Tried multiple cords and wall adapters - this device is JUNK. Save your money!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials 5,000mAh Magnetic Wireless Portable Charger, OTownSnowman. We sincerely apologize for the issues you're encountering.
We understand your frustration and disappointment. This is definitely not the experience we want for our customers.
We recommend contacting our Best Buy Essentials customer support team (1-866-597-8427) as soon as possible. They can assist you with troubleshooting steps, warranty information, or a potential return/replacement.
We appreciate you bringing this to our attention and value your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t hold the charge long for about half a charge on the phone.
No, I would not recommend this to a friend- Cons mentioned:Heat dissipation
Storage is bad and overheating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not storing the charge, draining fast and overheating
No, I would not recommend this to a friend 
Its not that great
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes so long to get fully charged, and then when u charge ur phone it only charges it for like 30% and then it dies, dont buy its not that great
No, I would not recommend this to a friendDisappointed. Will return.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible. Would not hold to phone with or without case and would not charge with USB-C cable.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, Bubba. I understand your disappointment with the magnetic charger. It's frustrating when a product doesn't work as expected. If you need any assistance, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
One and done…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy and convenient, but only provides a single charge before needing to be recharged again.
No, I would not recommend this to a friendOne time use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this portable charger because you can only use it one time and then you have to recharge it again and it takes long to recharge. I wanted to return it and couldn’t passed the return date. It’s small good size I liked that.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your review and for sharing your experience. We understand your disappointment with the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. It's frustrating when a portable charger doesn't meet your expectations for multiple charges and recharging time.
We appreciate your feedback regarding the one-time use and long recharging time. We also acknowledge your comment about its small, good size.
If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Phone charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would stay on the back of phone . It said that it was a magnetic charger
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback regarding our Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. We appreciate your insights and are sorry to hear that you experienced issues with the magnetic attachment.
Our goal is to ensure that our products perform as expected, and we understand how important it is for a wireless charger to securely attach to your device. The magnetic feature is designed to provide a reliable connection, but we recognize that factors such as phone case type and alignment can affect performance.
If you continue to experience issues, we recommend checking that your phone is compatible and that there are no obstructions, such as a thick case, that may interfere with the magnetic connection. Additionally, we encourage you to reach out to our customer support team for further assistance.
We value your feedback as it helps us improve our products and ensure a better experience for all our customers. Thank you for choosing our charger, and we hope to resolve any concerns you may have.
Defected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. It worked one time and would not take a charge afterwards.
No, I would not recommend this to a friendStopped recharging after 3 months!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it about 10 times and has stopped recharging after 3 months. I would not reccomend!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi EzequielM, I'm so sorry to hear your Best Buy essentials™ Magnetic Wireless Portable Charger stopped recharging after only three months. That's definitely not the experience we want you to have. It's frustrating when a device fails so quickly. Please consider reaching out to our Best Buy essentials customer support team (1-866-597-8427). They can help with troubleshooting or exploring other options. We want to make things right for you. - Mae | BestBuy Essential Support
No charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I charged the battery and it only charged my phone 3%. Tried it twice same result. Skip this one
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials 5,000mAh Magnetic Wireless Portable Charger, Cheche. We sincerely apologize that it's not meeting your expectations.
We recommend contacting our Best Buy Essentials customer support team (1-866-597-8427)
as soon as possible. They can assist you with troubleshooting steps, warranty information, or a potential return/replacement.
We appreciate you bringing this to our attention and value your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesn’t charge fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest. Charged phone slowly, and won’t charge quickly
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi BEATRIZ, we're sorry to hear the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger isn't meeting your expectations for charging speed. We understand how important fast charging is, especially when you're on the go. We recommend checking the device's compatibility and ensuring it's properly aligned for optimal charging. If you continue to experience slow charging, please reach out to our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
it is useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No nonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're so sorry to hear that you feel the portable charger is useless. That's definitely not the experience we want you to have.
If you're having any issues with the charger or if there's anything we can help you with, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Don't charge 100%
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad device! cannot give a full charge! very bad
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, Rodrigo. I'm sorry to hear the Best Buy essentials™ Magnetic Wireless Portable Charger isn't providing a full charge. That's definitely not ideal. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Awful charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt hold a charge. Used fully charged for 20 minutes and it died!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials 5,000mAh Magnetic Wireless Portable Charger, Mdp82. We sincerely apologize that it's not meeting your expectations.
We understand how frustrating it is when a product doesn't perform as expected. This is definitely not the experience we want for our customers.
We recommend contacting our Best Buy Essentials customer support team (1-866-597-8427) as soon as possible. They can assist you with troubleshooting steps, warranty information, or a potential return/replacement.
We appreciate you bringing this to our attention and value your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Battery life, Portability
Perfect battery for iphone
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery packs for phones are always super handy to get you through an extra long day when you can't charge your phone or don't have ready access to an outlet, but this thing takes things to the next level, making charging your phone as easy as possible with no cords at all. The pack itself is pretty unassuming. It doesn't feel particularly premium, but at this price point that's ok. It charges viaUSB c which is included in the box and has a breast little built in kickstand for an extra measure. Using it is dead simple, as long as you're phone has magsafe you just connect it to the back and the phone will charge right up. It is able to give my iphone a complete charge from dead, giving me a while extra day off charge. It can also charge guys the USB if you need that too. Keeping this battery stashed in my pocket is a no brainer and has ended my battery fears when going out and about. This is a must have accessory for anyone with a magsafe compatible smartphone that will absolutely be used. I can't recommend it enough five stars easy.
I would recommend this to a friend - Pros mentioned:Overall performance
Good Charger in a Pinch
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Essentials Magnetic Wireless Charger for iPhone is a good spare charger to have in a pinch. It is a 5,000mAh battery and features USB-C and Mag Safe charging. It does not feature Qi or other wireless charging standards, however, so it'll only work with iPhone. True to the brand name, it only comes with the essentials. You get the charger and a small usb-c cable, and that's it. No carrying case, no wall plug, even the packaging is pretty bland and non-descript. The feel of the charger is also nothing to write home about. It's all plastic and feels just a bit cheap. It does feature a kickstand on the back, which is a welcome little addition. Aside from that, you have a couple LEDs next to the usb-c port and that's it. There's not a whole lot to this little charger. Now, as far as performance goes, it works well enough. I tested it a few times and at a full charge, it charged my phone about 40-50% in about 2 hours, and it was pretty much depleted. So, it's not the quickest thing in the world, but as I said at the beginning of this review, it works in a pinch. This is the kind of product that is nothing special, but it serves it's purpose. I would definitely recommend keeping one in a backpack or purse, for those unexpected times when you may need it.
I would recommend this to a friend - Pros mentioned:Size
Good looking little device
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to do. It looks classy and sleek and at this price point, is a solid purchase. It should get fill points for the looks alone. I must applaud Best Buy for designing the way it looks. It is small enough to fit in the pocket with no issues. It works with Iphone 15/14/13/12 but if your phone has no Magsafe compatible phone case then the performance goes down drastically. The magnet also will have no effect. I tried charging my two Galaxy earbuds but it was a stretch. The best use for this for me, apart from phone charging, has been to use the included USB-C to charge some of my other smaller batteries and devices, but I honestly think it charges at a rate less than the advertised 15W speed. If the magnet can be used well, it can charge multiple devices using both the USB-C cable and its surface. The provided kickstand is a nice touch and can be used effectively without the unit collapsing, unless of course you try to put something big like a tablet on it. The one knock against the device would be that it takes quite a long time to get charged, granted that it has a 5000mAh capacity.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your detailed review of the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger! We're glad to hear that you appreciate its classy and sleek design, as well as its portability. Your insights on its performance with different devices and the included kickstand are very valuable. We understand your concerns about the charging speed and the magnet's effectiveness without a MagSafe compatible case. Your feedback helps us improve our products. If you have any further questions or need assistance, please feel free to reach out. Ivy | Best Buy Essentials Support
- Pros mentioned:Overall performance
Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item, very happy with purchase, easy to use
I would recommend this to a friend - Pros mentioned:Portability
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little charger. I keep it in the car just incase
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your review, Piedar! We're glad to hear that you find the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger to be a great value and that it's handy for keeping in your car just in case. Your feedback is much appreciated! Ivy | Best Buy Essentials Support