Customer Ratings & Reviews
- Model:
- BE-PWLS2
- SKU:
- 6474684
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and charging speed of this charger. The portability and compact size are also appreciated, making it convenient for travel. However, some customers have expressed a desire for more port options. Overall, the charger seems to be well-received for its functionality and convenience.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Not what I needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not what I thought it would be - the on-line picture showed usb and c connectors so you could use it a a general laptop charger. There is only one connection - a c to a c which doesn't work for most people. It would be so cheap to have usb and c outlets . . . .
No, I would not recommend this to a friend OK if compatible with your device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good value, but may not be compatible with certain laptops (it didn't work at all with a Lenovo Yoga 730, and didn't charge a Chromebook at 20 V). Worked fine with other USB-C devices I tried.
No, I would not recommend this to a friendDont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is wayy to expensive and not worth the price.
No, I would not recommend this to a friendUsed as laptop charger.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in an emergency as I left my laptop charger at home.
I would recommend this to a friend- Cons mentioned:Connectivity
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not an option to give 0 stars. Really weak. It came cracked and the pins connection to the charger itself was shaky. Plain horrible experience.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi NotAnExpert,
Thank you for the feedback. We do apologize for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Best Buy essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
bad usb-c charger do not buy this one!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this item in February 2024 and by May 2024 this charger quit working not realizing this has a return time limit. Why did it quit working after 3 months of us?
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for reaching out to us about your experience with our 65W USB-C Foldable Wall Charger. We're sorry to hear that it stopped working after only a few months of use. We understand how frustrating this must be for you, especially since you purchased it in February 2024 and expected it to last longer. While we appreciate your feedback, we'd like to inform you that our products have a standard warranty period, and we're unable to accept returns outside of that timeframe. However, we'd be happy to provide you with some troubleshooting steps or suggest a possible replacement option that may better suit your needs. Jeth | Best Buy essentials Support. https://www.bestbuy.com/site/best-buy-essentials-65-w-usb-c-foldable-wall-charger-for-laptops-smartphone-tablet-and-more-black/6474684.p?skuId=6474684
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger pins are so loose that you must avoid touching the cable even slightly otherwise it won’t work. If you’re looking for a reliable wall charger, do yourself a favor and look elsewhere.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi OscarM,
Thank you for writing a review about our Foldable Wall Charger. We know how frustrating it is that it does not fit in your device. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Support
https://www.bestbuy.com
BuMMED OUT!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and it seems to work but every time I use it my laptop tells me it is not an HP product and I need to use an authorized charger! I ordered one from HP and it is not the correct cord and I am unable to use it. I need to return it now...BUMMED OUT!!!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MILKFROTHER,
We're sorry for not meeting your expectation about this product. We appreciate your feedback, it helps us to improve the quality of our product.
Bestbuy Essentials Support
Lea
www.bestbuy.com/support
Charger does not hold up
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the charger for the first few months, however, the charger began to mess up and doesn't stay put to be charged. The plug aspect of it did not last a year.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello FidelG,
Thank you for taking the time to review our Best Buy essentials™ - 65 W USB-C Wall Charger. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
Garbage don't buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after about 3 weeks and now smells like burning when I plug it in. Warranty expired 3 days
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Benk. Thank you for writing a review about our Best Buy Essentials Foldable Wall Charger. I apologize that this charger broke after 3 weeks and now smells like burning when you plug it in We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.|Best Buy Support
https://www.bestbuy.com
Stops charging and comes back frequently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger frequently stops charging and starts charging again. I do not recommend it because it might damage devices.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback about our 65 W USB-C Foldable Wall Charger. We apologize that it has not met your expectations and appreciate your concern for potential device damage. We take all feedback seriously and will pass it along to our product development team to ensure we continue to improve our products. We understand that reliability is crucial, and we'll strive to provide a better experience for our customers in the future. Jeth | Best Buy essentials Support. https://www.bestbuy.com/site/best-buy-essentials-65-w-usb-c-foldable-wall-charger-for-laptops-smartphone-tablet-and-more-black/6474684.p?skuId=6474684
Does not charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge my MacBook Pro and when plugged in it shuts off from any outlet
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JacobA,
Thank you for taking time to write a review our Best Buy essentials™ - 65 W USB-C Foldable Wall Charger for Laptops, Smartphone, Tablet, and More - Black. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/
Stopped charging
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped charging after four months. The power light flickers when I plug it into the wall now.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I am sorry to hear about your experience with the product. It is certainly disappointing to have a charger stop working after only four months. The flickering power light is also concerning and may indicate a faulty connection or internal issue. Have you tried troubleshooting with the manufacturer or reaching out to customer service for a replacement or refund? If not, I would recommend doing so to resolve the issue. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-65-w-usb-c-foldable-wall-charger-for-laptops-smartphone-tablet-and-more-black/6474684.p?skuId=6474684
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working afrer a few months. Waste of money. Disappointed.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .We are sorry to hear about your experience with our product. It is always our aim to provide high-quality products that our customers can rely on. We take feedback like yours very seriously and will use it to improve our products and services in the future. Please don't hesitate to reach out to our customer service team for further assistance. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-65-w-usb-c-foldable-wall-charger-for-laptops-smartphone-tablet-and-more-black/6474684.p?skuId=6474684
- Pros mentioned:Charging speed, Size
Perfect and smaller than my stock laptop charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small, light and dont heat up when used. very fast and as advertised.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Awesome Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT charger. Small for traveling. No issues charging an HP laptop or Micrsoft Surface laptop. Love it.
I would recommend this to a friend - Pros mentioned:Charging speed
Super speed charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charges in excellent time. Full battery in under an hour.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Thomas! Thank you for sharing your positive experience with the Best Buy essentials™ 65 W USB-C Foldable Wall Charger. We are thrilled to hear that it charges your devices in excellent time, providing a full battery in under an hour. We take pride in offering high-quality products that meet the needs and expectations of our customers. We are committed to providing efficient and reliable charging solutions for a variety of devices, including laptops, smartphones, tablets, and more.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-65-w-usb-c-foldable-wall-charger-for-laptops-smartphone-tablet-and-more-black/6474684.p?skuId=6474684
- Pros mentioned:Charging speed
Fast charger!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast charging. Can charge my iPhone 12Pro from 20% to 100% in about less than an hour. For iPad air around 1 1/2hrs fully drained battery. Happy buyer here, thanks!
I would recommend this to a friend - Pros mentioned:Overall performance
The best one.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product. It has been working well. It's a generic product, but it's very good.
I would recommend this to a friend Bait & Switch - do not trust them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am at a convention in downtown Denver (from NY) and I needed a replacement 65W USB-C adapter to charge my laptop. The web site said “Best Buy Essentials” was in stock for $19.99 at the store on Colorado and New Mexico in Cross Creek. I took an Uber $20 each way but when I got to the store they said it was out of stock and that the web site price was an error!!! I had to buy an “Insignia” for $34.99. What a rip-off. Reaffirmed the reason I don’t, and never will, buy from ‘Worst Buy”.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the inconvenience you experienced at our store in downtown Denver. It is disheartening to hear that you had to go through the trouble of taking an Uber to the store only to find out that the item you needed was out of stock and that there was a discrepancy with the price listed on our website.
We take full responsibility for the error and understand how frustrating it must have been for you. We strive to provide accurate information on our website and we will look into ways to prevent this from happening in the future.
We appreciate your feedback and will use it as a learning opportunity to improve our services. We hope you give us another chance in the future to make it right and regain your trust. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-65-w-usb-c-foldable-wall-charger-for-laptops-smartphone-tablet-and-more-black/6474684.p?skuId=6474684
