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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 240 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers commend the AM/FM Amplified Indoor Radio Antenna for its reception, overall performance, and signal strength. Many customers have found the antenna easy to set up and appreciate its slim size. However, some customers have reported compatibility issues with certain receivers and have noted connectivity problems. A few customers mentioned that the cord length was too short for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 240 reviews
  • Rated 1 out of 5 stars

    Home Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get to make a difference in the reception on our sound system. Your Geek Squad couldn’t make any difference either. I’ll be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no good it won't work the reason I don't know. I just connected the antenna but with aout good result

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi OrlayG, Thank you for taking the time to leave a review of our Best Buy essentials™ - AM/FM Amplified Indoor Radio Antenna - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(866)-597-8427 Monday-Saturday 8am - 9pm CT.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Digital tv antenna

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work in Anniston. The mountain terrain keeps all antenna’s from working.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi MichaelC! I'm so sorry to hear that the AM/FM Amplified Indoor Radio Antenna doesn't work in Anniston due to the mountain terrain blocking the signal. It must be frustrating not being able to enjoy your radio with this antenna. Please know that we are actively working to improve the design of our devices in the future to ensure better functionality, so situations like this can be avoided.

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-am-fm-amplified-indoor-radio-antenna-black/6456118.p?skuId=6456118 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Doesnt work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work at all. What a waste of money and time.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We sincerely apologize for the inconvenience you've experienced with our product. Your satisfaction is of the utmost importance to us, and we're truly sorry to hear that it didn't meet your expectations. We understand the frustration and disappointment that can come from a product not functioning as intended, and we want to make things right for you. Please reach out to our customer support team, and we'll do everything we can to assist you and resolve this issue promptly. Your feedback is invaluable to us, and we appreciate the opportunity to improve our products and services based on your experience. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-am-fm-amplified-indoor-radio-antenna-black/6456118.p?skuId=6456118 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Faulty Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not perform well at all. It has poor reception and does not pick up any stations with clarity. Not worth any money spent due to its poor performance.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We apologize for the disappointing experience with the Best Buy Essentials AM/FM Amplified Indoor Radio Antenna. We understand that poor reception and unclear signals can be frustrating, especially when it comes to something as essential as listening to your favorite radio stations. We're sorry to hear that our product did not meet your expectations and appreciate you taking the time to share your feedback. We'll make sure to pass on your concerns to our engineering team to investigate and improve the product's performance. As a gesture of goodwill, we'd like to offer a replacement or refund, whichever you prefer, so you can experience the quality and reliability you deserve. Jeth | Best Buy essentials™ Support  https://www.bestbuy.com/site/best-buy-essentials-am-fm-amplified-indoor-radio-antenna-black/6456118.p?skuId=6456118 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Antenna

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return it as it wouldn’t work for us! No problems with returning.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - AM/FM Amplified Indoor Radio Antenna - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Ford Escape Radio much better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, didn't help pull in stations that my 2017 Escape does.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello BruceSamsungTab8,
      We are very sorry to read that this antenna was not able to pull the stations unlike your 2017 Escape does. For more questions and product support you may contact our customer service at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Garbage, Dont Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a waste of money. Do not buy. No signal on my fm stereo

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was torn and Missing parts. Lost recipe. Store is not friendly

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We apologize for the disappointing experience you had with your Best Buy essentials AM/FM Amplified Indoor Radio Antenna. We're sorry to hear that the package was damaged and missing parts, which must have been frustrating and upsetting. Additionally, losing a recipe can be a personal loss, and we regret that it was part of the package. Furthermore, we understand that a friendly and helpful store experience is important, and we'll make sure to pass on your feedback to the store team to improve their customer service. We appreciate your feedback and would like to offer a replacement or refund for the defective product, whichever you prefer. Please let us know how we can make it right. Jeth | Best Buy essentials™ Support.  https://www.bestbuy.com/site/best-buy-essentials-am-fm-amplified-indoor-radio-antenna-black/6456118.p?skuId=6456118 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Fm antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help me get better fm reception. Want to improve my fm listening experience.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi KevinP,

      We apologize for your experience with this antenna. It important for us to know your feedback so we can continue to improve the quality of this product. Please contact us at 1-888-237-8289 if there is anything that we can assist you with.

      BestBuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    BB POWERED AMP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT BOOST MY AM SIGNAL ON MY DENON RECIEVER .HAVE RETURNED.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello there,

      Thank you for sharing your experience with our AM/FM Amplified Indoor Radio Antenna - Black, we are constantly working to improve our products and truly appreciate your feedback. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Don't have enough parts to attach my radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I tried to hook it up but you don't have to hookups that I need for it so I don't really know if it's working or not I have an old fashioned radio that you have to use the water to plug it in there but you have a cable like a TV and know adapter for the radio have amplifier and it has snap ons I can have for the a.m. piece that you sent with it that's it so I have to find one to adapt TB cable to radio not very happy about that shows up on the site you have it on there but you don't have it when you delivered it

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      "Thanks for your feedback, user459818. I'm sorry to hear the Best Buy essentials™ AM/FM Amplified Indoor Radio Antenna didn't include the necessary connectors for your older radio. It's frustrating when a product doesn't have the required parts for your specific setup. I understand you'll need to find an adapter to make it work. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Reception

    Rated 4 out of 5 stars

    Get in open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly overpriced.. works perfectly when its within 4 feet of a window, with the cables were longer. It doesn’t need to be plugged in to work, so if you get it theres no need to plug it in.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, ColeK! We appreciate you sharing your experience with the Best Buy essentials™ AM/FM Amplified Indoor Radio Antenna. We understand your perspective on the pricing and cable length. We're glad to hear that the antenna works well when placed near a window and that it can operate without being plugged in. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Reception

    Rated 5 out of 5 stars

    Ee to pick up alot more. station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception,able to pick up alot more stations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    KUZZ

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not work as I THOUGHT IT SHOULD, MY STEREO IS OLD, MAYBE THATS WHY IT'S NOT TO MY LIKING

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Obvious

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not perform as expected. FM side performs as advertised. AM side does not function.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Obvious! We are so sorry to hear that the AM side of your radio is not functioning as expected. We understand how frustrating this must be and we want to make it right. We would like to offer to repair your radio so that both the FM and AM sides perform as advertised. Please reach out to us to arrange for a repair. Our goal is to ensure that all of our products meet the highest quality standards, and we apologize for any inconvenience this may have caused. Thank you for your understanding and patience as we work to resolve this issue.

      JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-am-fm-amplified-indoor-radio-antenna-black/6456118.p?skuId=6456118 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    am fm antenna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will add a better signal but overall was a little disappointed in its signal.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit into my system X

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for writing a review about our Best Buy essentials™ - AM/FM Amplified Indoor Radio Antenna - Black. We're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      BestBuy Essentials Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Don’t buy this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. This adds noise and not much more.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We’re sorry to hear that the AM/FM Amplified Indoor Radio Antenna didn’t meet your expectations. Your experience is important to us, and we appreciate you bringing this to our attention. If you need assistance, please don’t hesitate to reach out to our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    No static, but cuts out?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal stations cut out. I really expected more from this seeing as it has external power. But all my stations will just cut out for seconds at a time.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello JeffereyS,

      Thank you very much for taking the time to review our Best Buy essentials - AM/FM Amplified Indoor Radio Antenna - Blacks. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Best_Buy_essentials

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