Customer Ratings & Reviews
- Model:
- BE-ANT20FM
- |
- SKU:
- 6456118
Customer reviews
Rating 3.7 out of 5 stars with 232 reviews
(232 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the AM/FM Amplified Indoor Radio Antenna for its reliable reception, easy installation, and strong signal strength. Many customers have shared positive experiences with the product's ability to bring in stations clearly and improve overall reception. Installation is generally considered simple and straightforward. While some users have encountered challenges with FM reception, the majority of customers are pleased with the performance and functionality of this indoor radio antenna.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Missing parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The package was torn and Missing parts. Lost recipe. Store is not friendly
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the disappointing experience you had with your Best Buy essentials AM/FM Amplified Indoor Radio Antenna. We're sorry to hear that the package was damaged and missing parts, which must have been frustrating and upsetting. Additionally, losing a recipe can be a personal loss, and we regret that it was part of the package. Furthermore, we understand that a friendly and helpful store experience is important, and we'll make sure to pass on your feedback to the store team to improve their customer service. We appreciate your feedback and would like to offer a replacement or refund for the defective product, whichever you prefer. Please let us know how we can make it right. Jeth | Best Buy essentials™ Support.  https://www.bestbuy.com/site/best-buy-essentials-am-fm-amplified-indoor-radio-antenna-black/6456118.p?skuId=6456118
Rated 1 out of 5 stars
Fm antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not help me get better fm reception. Want to improve my fm listening experience.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi KevinP,
We apologize for your experience with this antenna. It important for us to know your feedback so we can continue to improve the quality of this product. Please contact us at 1-888-237-8289 if there is anything that we can assist you with.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Rated 1 out of 5 stars
BB POWERED AMP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT BOOST MY AM SIGNAL ON MY DENON RECIEVER .HAVE RETURNED.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for sharing your experience with our AM/FM Amplified Indoor Radio Antenna - Black, we are constantly working to improve our products and truly appreciate your feedback. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Don't have enough parts to attach my radio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I tried to hook it up but you don't have to hookups that I need for it so I don't really know if it's working or not I have an old fashioned radio that you have to use the water to plug it in there but you have a cable like a TV and know adapter for the radio have amplifier and it has snap ons I can have for the a.m. piece that you sent with it that's it so I have to find one to adapt TB cable to radio not very happy about that shows up on the site you have it on there but you don't have it when you delivered it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted ."Thanks for your feedback, user459818. I'm sorry to hear the Best Buy essentials™ AM/FM Amplified Indoor Radio Antenna didn't include the necessary connectors for your older radio. It's frustrating when a product doesn't have the required parts for your specific setup. I understand you'll need to find an adapter to make it work. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
- Pros mentioned:Reception
Rated 4 out of 5 stars
Get in open box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly overpriced.. works perfectly when its within 4 feet of a window, with the cables were longer. It doesn’t need to be plugged in to work, so if you get it theres no need to plug it in.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks, ColeK! We appreciate you sharing your experience with the Best Buy essentials™ AM/FM Amplified Indoor Radio Antenna. We understand your perspective on the pricing and cable length. We're glad to hear that the antenna works well when placed near a window and that it can operate without being plugged in. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
- Pros mentioned:Reception
Rated 5 out of 5 stars
Ee to pick up alot more. station
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great reception,able to pick up alot more stations.
I would recommend this to a friend Rated 3 out of 5 stars
KUZZ
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not work as I THOUGHT IT SHOULD, MY STEREO IS OLD, MAYBE THATS WHY IT'S NOT TO MY LIKING
No, I would not recommend this to a friendRated 2 out of 5 stars
Obvious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not perform as expected. FM side performs as advertised. AM side does not function.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Obvious! We are so sorry to hear that the AM side of your radio is not functioning as expected. We understand how frustrating this must be and we want to make it right. We would like to offer to repair your radio so that both the FM and AM sides perform as advertised. Please reach out to us to arrange for a repair. Our goal is to ensure that all of our products meet the highest quality standards, and we apologize for any inconvenience this may have caused. Thank you for your understanding and patience as we work to resolve this issue.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-am-fm-amplified-indoor-radio-antenna-black/6456118.p?skuId=6456118
Rated 3 out of 5 stars
am fm antenna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will add a better signal but overall was a little disappointed in its signal.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit into my system X
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there,
Thank you for writing a review about our Best Buy essentials™ - AM/FM Amplified Indoor Radio Antenna - Black. We're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Don’t buy this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. This adds noise and not much more.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that the AM/FM Amplified Indoor Radio Antenna didn’t meet your expectations. Your experience is important to us, and we appreciate you bringing this to our attention. If you need assistance, please don’t hesitate to reach out to our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
No static, but cuts out?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Normal stations cut out. I really expected more from this seeing as it has external power. But all my stations will just cut out for seconds at a time.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello JeffereyS,
Thank you very much for taking the time to review our Best Buy essentials - AM/FM Amplified Indoor Radio Antenna - Blacks. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support









