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Customer Ratings & Reviews

Your price for this item is $6.99
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The comparable value price is $11.99

Customer reviews

Rating 4.5 out of 5 stars with 401 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Full-size Wired Membrane USB Keyboard's quality, affordability, and ease of use. Many appreciate the simple design and reliable functionality, noting positive feedback on the key feel and the convenience of the USB connection. However, some users reported issues with the space bar functionality and compatibility with certain systems. Overall, the keyboard receives positive reviews for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 401 reviews
  • Cons mentioned:
    Space bar

    Rated 1 out of 5 stars

    Not a good item.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for; this keyboard has had issues with the space bar since shortly after purchasing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after two weeks. Seemed good while it worked, standard layout and good ergonomics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Mac mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with Mac mini On line one hour pickup joke: curbside awful, had to go in and wait in long line to get to a cashier to give me item.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Lynn,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - BE-PKWDKB Full-size Wired Membrane USB Keyboard - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Disappointed: backspace key has recessed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. About three days after I received it, the backspace key has recessed (still functions). I've been too lazy to get around to an exchange.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    don't waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Periodically stops functioning for no apparent reason, have to pull the plug and plug it back in for it to work again. Total PITA.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi SkHLL,

      Thank you for taking the time to review our Best Buy essentials™ - BE-PKWDKB Full-size Wired Membrane USB Keyboard - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Best Buy Employee

    Rated 1 out of 5 stars

    Not a good keyboard

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been noticing that a lotbif insignia products have been breaking down a lot and this was no exception. The keyboard work fine when i used it on my mac computer but for some reason it just would not work until i reconnected it. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Hxexc, Thank you for taking the time to leave a review of our Best Buy essentials™ - Full-size Wired Membrane USB Keyboard - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Disconnects way way too often.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As some other reviews have noted, this keyboard loses connection frequently to my Mac. I set it up in Mac settings, but several times a day it loses connection and has to be unplugged and then plugged back in. I am going to return it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Andrew,

      Thank you for taking time to write a review our Best Buy essentials™ - Full-size Wired Membrane USB Keyboard - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina || Best Buy Essentials Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad Keyboard- Do not buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective Keyboard. I kept having to unplug and replug the keyboard to get it to be recognized by the computer. I just went to return the keyboard and there is a notice that the return period has ended on 24 June 2021, after purchasing it on 7 June 2021. What's THAT about? This is the second item I have had problems with, so I guess I need to avoid Best Buy in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wired Keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should not have purchased this keyboard! I never worked!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi MrsL! I am truly sorry to hear about your experience with the Best Buy essentials™ Full-size Wired Membrane USB Keyboard in black and understand how frustrating it must be to purchase a product that doesn't work properly. Please know that this is an isolated issue and we will make sure to take note of your feedback so we can improve our products and provide a better experience in the future. Thank you for bringing this to our attention.

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wired-membrane-usb-keyboard-black/6434813.p?skuId=6434813 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Kumbersome Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I frequently have to unplug and replug this in to the usb to get it to work. I've never had this issue with a wireless keyboard

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Literally doesn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects all the time, some keys need to be pressed twice to type once. Needs to be unplugged and plugged back in every few minutes.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello CJCl. Thank you for taking the time to leave a review on Best Buy essentials™ - BE-PKWDKB Full-size Wired Membrane USB Keyboard - Black. I understand that this unit is causing you inconvenience now. Kindly do a return of the unit to the nearest Best Buy store in your area.
      Mary I Best Buy Essential Customer Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy broke in less then a week. Wouldnt connect to the pc anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    impossible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept cutting out and I finally gave up and bought a wired keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is not even worth the little money they are asking for it. Does not work half the time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not Mac compatible .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this says Mac compatible , it does not have a command button, it is not Mac compatible .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Price

    Rated 5 out of 5 stars

    GREAT PRICE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard. I type all the time. It has great touch, and it's got a great price. I only buy a new one when the lettering is worn off the keys. GREAT PRICE!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Spill resolution.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked perfectly, simply plug and play. I had an accident with a newer laptop involving a sweet soda spill that created some sticky keys.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Just as advertised. Be warned Apple computers are a little annoying with external keyboards though.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Simple computer keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired Keyboard for computer works flawlessly. It arrived quickly and was inexpensive. Nothing fancy, just the basics.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Good basic Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very basic keyboard works great, space saver and responsive. Keys have just the right softness, I like it.

    I would recommend this to a friend