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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.5 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 204 reviews
  • Rated 5 out of 5 stars

    Great combo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response time, no lag. I love this keyboard and mouse for all my work needs!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      That's fantastic! We're so glad you're experiencing a quick response time with no lag and that you love our Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle for all your work needs! That's great to hear! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great keystroke action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keystroke action with the feel of a regular keyboard.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, UGAgalinTX! We're glad you're enjoying the keystroke feel. It's great to hear it delivers that satisfying, traditional keyboard experience. We appreciate you taking the time to share your thoughts! Patricia | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to hook up and be able to start using right away.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We're happy to hear that the Best Buy essentials™ Wireless Keyboard and Mouse Bundle was easy to set up and ready to use right away. That kind of plug-and-play convenience is exactly what we aim for! We appreciate you taking the time to share your experience. If you ever need more accessories or support, we’re always here to help. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Mouse performance

    Rated 2 out of 5 stars

    Logitech is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty mouse and the tactile experience is not great for the keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good keyboard especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keyboard with a very, very good price tag on it.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thanks for your feedback! We're glad to hear that you're happy with the keyboard and found it to be a great value. A solid keyboard at a great price is always a win. Enjoy your new setup! Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Affordable What you paid what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basic model for beginner general users. The keyboard is good size for typing. The cons is there's no power button for both the keyboard and mouse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good but very large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but very large and bulky too much to carry around

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for your feedback! We appreciate your thoughts on the Best Buy Essentials™ Full-Size Wireless Membrane Keyboard and Mouse Bundle. While it's great to hear that the keyboard works well, we understand that its larger size might not be ideal for portability.

      Your input helps us improve—let us know if we can assist with anything else! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard and mouse are great!!! I love it!!!!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for the awesome feedback! We’re thrilled to hear you’re loving the Best Buy essentials™ Wireless Keyboard and Mouse Bundle. It’s great to know it’s been a hit and working well for you! If you ever need more accessories or have any questions, we’re always here to help. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Keyboard/Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great transaction, great keyboard, good mouse, bluetooth

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We're happy to hear you had a great transaction and are enjoying your Best Buy essentials™ keyboard and mouse bundle. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Mouse performance

    Rated 1 out of 5 stars

    Too cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried buying two of these. The first one was open box and the mouse was choppy so I returned it. The second one was new and the mouse was still choppy and one of the keys on the keyboard worked intermittently. So I returned that one too. I’ll buy corded products from now on.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi ChristinaJ,

      I'm truly sorry to hear you had such a frustrating experience with two different Best Buy essentials™ wireless keyboard and mouse bundles. It sounds incredibly disappointing to receive products with choppy performance and intermittent keys, especially after trying a second one.

      We understand how important reliable peripherals are, and it's clear these didn't meet your expectations.

      If you'd like to discuss this further or need any assistance, please don't hesitate to contact our support team at (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay for some reason it dint work with my macOS

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for some - not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No documentation to tell you what to download or what to look for to attach via bluetooth. I hate wired keyboards and mice, but if the battery life is only 6 hours when using one of the features (the lights), then wireless isn't worth it. I also don't like the feel.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, findsolushans, for your detailed review. We’re sorry the keyboard and mouse bundle didn’t meet your expectations, especially regarding documentation and battery life. Your input is valuable as we work to improve both usability and comfort. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Broken Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item returned. Keyboard spacebar had a lag or sometimes didn’t type a space. Mouse worked fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no dongle?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if ti works, as BB didn't send a dongle with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to make this purchase because I had a $5 credit which the sales person insisted I did not have & could not use, so I was very disappointed. What should I have done or can do now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 7 days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one week I get a USB descriptor error after unplugging and plugging it back in. Tried it in other PCs and got the same error. Dongle must've gone bad. Too bad because I liked it. Obvious quality control problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. USB receiver was not recognized on any of my PCs or laptops. Unknown USB device error when plugging in. Called tech support and they set me up for an appointment to bring it into my local store, but actual appointment was set to a store over an hour away. For the 19.99 it is not worth the gas and time to troubleshoot any more. Buyer beware, very poor product.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're truly sorry to hear about the frustrating experience you had with the Best Buy essentials™ keyboard and mouse bundle, KevinL. It's completely understandable that an unknown USB device error on multiple PCs and laptops, coupled with an inconveniently located service appointment, would be incredibly disappointing, especially for a $19.99 item. We absolutely agree that your time and gas are valuable and shouldn't be spent troubleshooting a faulty product or driving a long distance for a low-cost item.

      Your feedback is very important to us, and we apologize that this product did not meet your expectations for quality.

      If you have any further questions or would like to discuss this, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427) directly. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like this keyboard. It's awkward to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third keyboard I’ve purchased and all three were defective. The numbers on the right side of the keyboard do not work even when the “Number Lock” button is pushed in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OK low-profile membrane board w/ faulty dongle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for about a month, until I removed the USB dongle once. Then it was fried. Also got an IRQL_NOT_LESS_OR_EQUAL BSOD one time I removed the dongle during troubleshooting, so it must be defective.

    No, I would not recommend this to a friend