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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 538 reviews
  • Rated 5 out of 5 stars

    Great cleaner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cd dvd cleaner. Works great. Used it in all players

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your positive feedback on the Best Buy essentials™ Laser Lens Cleaner! We're thrilled to hear that it has worked great for you across all your CD and DVD players. Your review highlights the effectiveness of our product, and we appreciate you sharing your experience. Thank you for choosing Best Buy essentials™! Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cleaning disc review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't available in store but did order and pick up in store 2-3 days later, brushes on disk were a little chinsy but did seem to help some. I would recommend for the price it's worth a try could help your problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    CD player cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I inserted the cleaning disc in CD player in my automobile and followed the voice instructions. It was quick and simple. I then played a CD that had problems playing before the cleaner, but now it plays fine.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up because my PS5 disc drive kept giving me unreadable disc errors. Popped this in for a cycle, and the drive reads discs again. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually used this to clean my Xbox one laser. I don't think its recommended but it was either try this, take apart the xbox and clean it manually, or buy a new xbox. this worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good DVD Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to clean some old DVD’s and it worked great

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi DawnC! Thank you for your feedback! We're happy to hear that the Best Buy essentials™ Laser Lens Cleaner worked great for cleaning your old DVDs. It's wonderful that the product met your expectations. |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Worked Like A Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laser Lens Cleaner worked like a charm. I am watching DVDs on an old DVD player and listening to CDs on an old CD player. This cleaner makes it possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DVD cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DVD player was stopping and starting, so my daughter told me they had cleaners you could buy. I went to Best Buy to get one. They were out buy the sales clerk said he could order one for me. It is helping, Just skipped only once during the movie, so I will run it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just what my Bose needed, thank you!!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, Mypad! We're glad the Best Buy essentials™ Laser Lens Cleaner worked great for your Bose device! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great. Cheap fix.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this recently to fix an issue my vehicle was having reading a map CD. It fixed the problem on the first run. It's a no brainer to use and good cheap insurance to clean the head on CD/DVD players once in a while.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work with my use case, wanted it to clean the head on my slot loading ps4 pro but didnt work.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations for cleaning the head on your slot-loading PS4 Pro. We understand how frustrating it can be when a product doesn’t work as intended for a specific use case. Your input is valuable to us, and we’ll take it into consideration for future improvements. If you have any other concerns or need further assistance, please feel free to reach out to our customer support team. Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great cleans well easy set up instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LENS CLEANER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old DVD recorder/player would not work. I found out about disc cleaners and decided on this one. Now the unit works & I am happy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This CD/DVD cleaning disc helps keep our DVD player functioning Well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Oldie but Goodie CD Laser Lens Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, and especially compatible with finicky lasers on older cd players. Use this to keep your older cd player laser lens clean for optimum performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Lens Cleaning for DVD and CD players

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this item is a must have for your DVD and CD players

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your fantastic review! We’re thrilled to hear that you find our product to be an essential addition to your DVD and CD players, especially at such a great price. Your satisfaction is our top priority, and we’re glad to know that our product meets your expectations. Enjoy your enhanced media experience! Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    lens cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and following directions getting your player clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed cd player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fixed my cd player from skipping. Just followed the instructions and all fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD machine cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD player not working very well. After using this product my dvd player works well again

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    A disk cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply device to clean your player so many times. So save your player a little longer, and don't have to replace your disc's.

    I would recommend this to a friend
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