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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 528 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Laser Lens Cleaner for its ease of use and its ability to improve DVD player performance. Many have found it effective for cleaning various devices, leading to enhanced performance. However, some customers have reported compatibility issues with certain devices, and a few have experienced playback problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 528 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    An Oldie but Goodie CD Laser Lens Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, and especially compatible with finicky lasers on older cd players. Use this to keep your older cd player laser lens clean for optimum performance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great cleans well easy set up instructions

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    A disk cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply device to clean your player so many times. So save your player a little longer, and don't have to replace your disc's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ford has CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it in my Ford Escape CD player and it worked fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know if it works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on my DVD player which was starting to fail to read discs. Didn't improve anything. Decided to replace player. Wish I had the ten bucks back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    Blu-ray/ DVD lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Using it on a computer USB Bluray/DVD player, and the drive was able to read DVD's and movie disc's again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Product for Every DVD and Blu-Ray Player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use! Highly recommended!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your fantastic review! We’re glad to hear that you found our Laser Lens Cleaner to be a great product and easy to use. Your recommendation means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Enjoy your clean and clear DVD and Blu-Ray experience! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    As Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised, small brushes on the disc are just high enough to clean the lens and let it perform at peak performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Blue Ray cleaning discs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our DVD/Blue Ray player wouldnt recognize discs. I suspected the machine needed cleaning. Found exactly what I needed at Best Buy. Device worked just like the package said it would, and now we can watch DVDs again.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    A good fix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure it this disc would work but the price was right so I tried it. The machine I used it on had not been cleaned in years. I ran it once and the CD player functioned normally again. The brushes on the underside we’re mis-shaped afterwards but the CD player works!

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    cd cleaner - try it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cd player in the car was not working quite well. ran into best buy, got the cleaner and used it. car cd started back to working well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okok Pretty thorough instructions.improved performance

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a lifesaver. Needed to get my xbox clean so i could play games with my friends. This worked great

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Movie night

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! I can watch movies again without the skipping. And so cost worthy...beats having to buy a new DVD player.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    I like things at work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like we’re supposed to enjoy it it worked thank you Best Buy selling me something that works

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work very well so for.Try it on my computer dvd cd player.Only promblem no insturtions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    CD Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have been just what we needed. Good price and prompt arrival. It went to good use.

    I would recommend this to a friend
  • Cons mentioned:
    Playback

    Rated 4 out of 5 stars

    Effective disc player cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effectively cleaned the disc player, reducing hiccups during playback.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    cd/dvd cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had a dvd player that wasn't working so well, and used the cleaner disc. Now it works like new. guess I don't have to go buy a new one at Best Buy. Saved me bucks :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CD CLEANER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi i love listening to certain music at different time so having a cd player in my car is very important, the problem that came up the player needed to be cleaned your store only had one choice

    No, I would not recommend this to a friend
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