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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 527 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Laser Lens Cleaner for its ease of use and its ability to improve DVD player performance. Many have found it effective for cleaning various devices, leading to enhanced performance. However, some customers have reported compatibility issues with certain devices, and a few have experienced playback problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 527 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wipes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!easy to use !Good price! EASY to pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    cd lens cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works it really fix the program i can play my cds now without them skipping.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    Rating DVVD/CD cleaning disc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed well on DVD player, not so much on CD player. Problem may be with CD player though.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    cd/dvd cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had a dvd player that wasn't working so well, and used the cleaner disc. Now it works like new. guess I don't have to go buy a new one at Best Buy. Saved me bucks :)

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Dirty DVD player.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having issues with watching DVD's so I purchased this and it worked great DVD player started working again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CD Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was easy to use with instructions included. I highly recommend this item to a family member, friends and neighbors.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No more skipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old dvd player and popped the cleaning disk in and now my movies don’t skip. Great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Compact disc cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for cleaning cd players ,really love the way it works

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Wow it works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. It works! I never even knew about this item until I thought that I needed a new DVD player. It popped up while I was shopping for one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent worked perfectly. Easy to use. Voice guided instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend DVD player life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my DVD player for years, It was starting to have issues but this worked. Clean inside and now it works like new

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Tammy! Thank you for your feedback! We're thrilled to hear that the Best Buy essentials™ Laser Lens Cleaner helped extend the life of your DVD player and resolved the issues you were experiencing. It's wonderful to know that it now works like new.

      If you have any other questions or need further assistance, feel free to reach out. Enjoy your revitalized DVD player! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A CD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a disk. Didn't solve my problem. Great price.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear that the Laser Lens Cleaner didn't solve your problem. If you have any further issues or questions, please don't hesitate to reach out to us for assistance. Thank you for your feedback on the pricing. We appreciate your business and hope we can help you find a solution to your problem in the future. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Laser lens cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to clean our dvd player but didn’t know what to do. The associate recommended the laser lens cleaner and we were very satisfied with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    CD/DVD cleanings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch a high number of DVD movies and TV shows. I have to clean my machines regularly to promote good clear results. I wish the VCR cleaners were as easy.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Easy and did the trick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to find this at the store. We still watch dvd's and our player needed a cleaning. Instructions were so easy and after using this, our dvd played with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Cd cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what I need it to do clean my CD player in mycar so I can play my cd's Yeah having a senior moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car CD Disk Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S PERFECT Just what I needed. PERFECT, PERFECT, PERFECT

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! That’s fantastic to hear! It sounds like the laser lens cleaner is exactly what you needed. We appreciate your enthusiastic feedback—enjoy your perfectly clean discs! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    As described

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the trick on an old blu ray player.. works like new

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    CD cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I have been asked to take several CD’s and transfer to a hard drive. So some of the CD’s needed to be cleaned n

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Laser Lens cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laser Lens cleaner. Used on a CD player that was over 5 years old and did not play CDs. After using this cleaner it worked great.

    I would recommend this to a friend
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