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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 538 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A CD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a disk. Didn't solve my problem. Great price.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear that the Laser Lens Cleaner didn't solve your problem. If you have any further issues or questions, please don't hesitate to reach out to us for assistance. Thank you for your feedback on the pricing. We appreciate your business and hope we can help you find a solution to your problem in the future. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with the dvd player I had. Player not charging so so it’s the charger not the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disc cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use ,nice price ,havent tried it in a blu ray player yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like it should i didn't know if i could have one this day in age lol. But i did and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    It gets the job done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done. Cleaned my Sony DVD player. It (DVD player) works fine now. I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the trick on an old blu ray player.. works like new

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    Easy in any Language

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fixed my DVD player, but not so sure I did it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser Lens Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laser lens cleaner for my new Blu-ray DVD player. It is a very useful item. It plays nice, relaxing music while cleaning. I use it on my CD player as well. It is absolutely a great item to have to help prevent skipping and dust accumulation.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your positive experience with the laser lens cleaner! We're delighted to hear that it has been a useful addition to your Blu-ray DVD player and CD player setup. The relaxing music feature during cleaning sounds like a nice touch.

      Maintaining the cleanliness of your optical devices is crucial for ensuring optimal performance and longevity, and we're glad to hear that this product has met your expectations in preventing skipping and dust accumulation.

      If you have any further questions or need assistance in the future, please feel free to reach out to us. We appreciate your feedback and are here to help! Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great cleaning Disk!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Noticed the cleaning right away! Fixed the issues I had with burning!

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Fixed playback problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my CD player problem. After using, a disc that was skipping now plays without skipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser Lens Cleaner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these Laser Lens Cleaner for my DVD player and stereo C.D. player. It truly does the job by cleaning dirt from both players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my xbox one with just one cleaning, worksjust as described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked better than expected. Glad I bought it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ford has CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it in my Ford Escape CD player and it worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did its job. I cant comment on how it will work for general purpose problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Cleaner" CD for faulty CD player solved problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15+ year old CD player/radio was skipping on CDs that I tried to play. I played the same CDs on another CD player and they played w/o skipping. So I purchased this Laser Lens cleaner, followed the instructions and my problem was solved!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're thrilled to hear that our Best Buy essentials™ Laser Lens Cleaner helped resolve the skipping issue with your CD player/radio! It's fantastic to know that following the instructions provided led to such a positive outcome. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support and are glad we could help you enjoy your music without any interruptions! Jeth | Best Buy essentials™ https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Old is Old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped some, but my CD players are quite old and had other issues. I bought a new DVD/CD player for less than $25 (at Best Buy) instead. Keeping this for future cleaning needs.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We're glad to hear that the laser lens cleaner helped with some of the issues with your old CD players. It's great that you were able to find a new DVD/CD player at a great price at Best Buy. We appreciate your support and hope the cleaner comes in handy for any future cleaning needs you may have. Thank you for choosing Best Buy essentials™! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Cleaning Disc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and accomplished what I needed it for. I was hoping it could fix my PS3.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Cd cleaner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did the trick. Cd player working again. Guess it needed to be cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, keeping the DVD player great to watch movies without the freezeup

    I would recommend this to a friend