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Customer Ratings & Reviews

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Comp. Value: $19.99

Customer reviews

Rating 4.2 out of 5 stars with 601 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Multidirectional Indoor HDTV Antenna for its excellent reception, ease of use, and impressive range, resulting in good picture quality and a high channel count. Many appreciate its performance, price, compact size, sleek design, and easy setup. However, some customers have reported issues with signal strength and the length of the cable. A few customers also expressed difficulty with the stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 601 reviews
  • Rated 2 out of 5 stars

    Highly Directional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not multidirectional. Of the big 4 stations I only got 2. One disappeared so I turned antenna 90° and it came back. Typical as I have a $150 antenna that does the same.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to receive local channels in addition to my Sling subscription. It didn't work even though I was well within the parameters of distance, etc.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for writing a feedback with our Best Buy essentials™ - Multidirectional Indoor HDTV Antenna - Off-white. We apologize if the unit was not able to meet your expectation. Here at Best Buy, your satisfaction is our priority. We like to hear more of this issue, please call our customer service team for further assistance.

      Gem
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    SO SAD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOSEN'T WORK AS ADVERTIZED I CAN NOT GET ANY CHANNELS SO THERE'S THAT

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited to long to install & now I can't return it. Probably just me being dumb, but cannot get it to work w my TV.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Have TexasMom. Thank you for taking the time to leave a review on Best Buy essentials™ - Multidirectional Indoor HDTV Antenna - Off-white. I understand that you are upset after not able to return the unit. To further assist you with this concern, please do not hesitate to call us.
      Mary II Best Buy Essentials Customer Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    OTA Antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for my area. Only received 4 OTA channel and all pixelated, not viewable. Easy set up. May or not be the fault of the antenna; however, several broadcasts stations close to my location. Retuned to Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor antena

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor signals worst antena i ever bought i would not recomend it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with number of channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an antenna for when the internet was down. It did not get the channels that we thought it would capture.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's average, nothing special. It's a hit or miss getting channel's

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi, thanks for your review. Please move your antenna to different location and rescan the channels. Normally, it is better to put near window and face to the TV tower, avoid blocking by concrete or metal material. BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Bestbuy HDTV indoor antenna

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor reception with the higher number channels. Changing placement as recommended do not help.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a nought channels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for me because not a nought channels for me

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi, Thanks for your review. Please move your antenna to different location and rescan the channels. Normally, it is better to put near window and face to the TV tower, avoid blocking by concrete or metal material. BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Doesn't get all channels despite being by towers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the sales associates told me the antenna would get all network channels without a problem in the area I live. Unfortunately, I only get Fox and NBC (which come in fine). Wish I spent the few extra bucks for a better antenna. Note: I live near broadcast towers for all major networks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    An antenna without reception

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped this antenna would give us some over-the-air reception in our rv. We've tried it on multiple axes, in several postions, and at several camping locations with no reception. Ill be returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not receiving enough channels, I often lose connection.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Plan on returning it soon. No reception

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, this was by far the worst product and biggest scam on the shelves. It didn’t do anything nor find any channels as it proclaimed. It found channels nobody wanted and it was just a really bad product. I also returned this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work for me, maybe it was because of my location.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Indoor Antenna

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not well designed. Can not remove coaxial cable to use longer run to tv. Did not pick up channels well within broadcast zone. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't pick up channels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t impressed by this item. I’m well within viewing area for at least 4 standard channels, but it would only pick up 1 of them. I adjusted and rescanned several times with no luck. Ultimately I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this, l put it on the television and need to take it off, and the screw to connect to television was like really hard to come off just like it was scripted after just taking it off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    antenna didn't perform. Could only get a few of the local stations unless I wanted to put it near window, which is not convenient.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi antena,

      We are sorry for your experience with this product. Hearing your feedback is important so we can continue to improve its quality. Please contact us if there is anything that we can assist you with.

      BestBuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials