Customer Ratings & Reviews

I just renewed my membership recently and plan to continue. It’s not a bad price when you take into consideration all of the benefits you get from a membership.

This membership is excellent. It comes in handy when having to warranty items. Especially if you have a toddler! The amount of times I didn’t have to get new electronics (or a microwave) because of the warranty and membership has saved me lots of time, money, and headaches

I have had this membership for over 3 years. And it has saved me numerous times on my ear buds for my daughter and myself. I will continue to have this as long as I continue to shop at best buy

My membership has saved me hundreds of dollars with using the Geek Squad alone! With the various offers associated with being a member, I would highly recommend joining!

If you stop to think about it, as I did, you probably buy a lot of tech, appliances, phones, audio visual, flood lights, smart home components, and on and on. It really adds up. And, if you're also like me, you serve as your family's purchaser and technical support for their items as well. For these reasons, I finally joined BB Total. Given that it includes Apple Care (something Apple charges extra for!), my Mac, iPhone, and Airpod purchases paid for my first year membership in those charges alone. I do most of my own tech repairs and programming, but I do love the ability to walk in and return an unfixable device and walk out with a replacement then and there. Try that with your favorite online retailer. Sure, I get it. BB Total is not for everyone who might buy one or two items every now and again. But if you're living in a home with a family and are making use of the latest technologies out there, you might be surprised at just how much you're buying. Getting it all from one location (that also price matches) and gives you extended warranties and other services for a flat fee that covers nearly everything, then BB Total becomes a pretty compelling consideration.

I absolutely love my membership just the accessibility to geek squad alone has been very helpful in keeping all my electronics working at peak condition with no extra charge for the service

Having this membership has been amazing! There are so many specials and deals available that make shopping fun! I would highly recommend to all my friends and family :)

I found this service to be immeasurable. I was new to computers but anytime I went to Best Buy for Geek Squad they helped & explained everything to me without question. Should one of my devices act up I can be reassured that Best Buy has my back. It’s a secure feeling!

So glad my husband talked my into investing in this! We were able to backup old computer memory and clear out about 8 computers from the house. The protection plan part of the purchase has been an unexpected surprise that helped us when some technology glitched. This is our third year using this plan- it has been worth the investment for us.

I enjoy every minute of my product. Best customer service and with that great help from them to help me find what I wanted I’m very satisfied. Thank you

This membership gives such a piece of mind when buying products through Best Buy! You always know you have an automatic 2 years of coverage as long as you keep your membership active. Plus, any questions or you need help with anything and you can go right to one of their stores for free! Also, you get great deals and discounts on products daily.

Appreciate the special pricing, available Geek squad service and extended warranties on products. Together they are a great value.

Best buy Total is with every penny!! It covers almost every item I buy, covers most repairs, offers huge discounts on additional install services (Like TV mounting). Absolute no brainer to have Total.

This service is absolutely worth it! I will use it till the day I die! I recommend all my friends and family get this! The only part I don't like is I wish T.V. installations were free or at least cheaper, I'm military, so I move every 3 years and I don't trust myself enough to re-mount my expensive/large OLED T.V. every 3 years

Very great service everytime I’ve used my member ship and always good to have the security tha my devices are taken care of

Seems to be a good value. Haven't had a chance to use it much yet though. Thinking it will be very helpful to have when we do need to use it.

This is sooo worth it in the long run, makes pc fixes/upgrades/repairs free when they would have to cost the same price to do this anyway. Fuether more the protection plans on everything also makes it worth ot

The membership has been totally worth it for me. The extended return window alone makes a huge difference, I don’t feel rushed when I’m buying something I want to test out. The included protection plans are also a big plus and save me money on the things I actually use every day. Overall, it’s given me a lot more peace of mind with my purchases.

Had to use this twice in the last year and service was great. Replaced an Android device over the Christmas holiday and it was like two days and the new phone was in my hands and the account info and data were transferred. Fantastic!

Review of My Best Buy Total Membership Account Benefits As an avid customer of Best Buy, I have been enjoying the benefits of my Total Membership Account, which offers an impressive range of services that enhance my shopping experience while providing exceptional value. 1. Countless Discounts: One of the most significant benefits of the membership is access to numerous discounts on a wide range of products. This not only helps save money but also allows me to access premium products at much more affordable prices, adding considerable value to the membership. 2. Amazing Customer Service: The membership includes dedicated customer service that ensures all my needs and queries are addressed promptly and efficiently. Having access to responsive and knowledgeable service representatives enhances the overall shopping experience, making each interaction with Best Buy smooth and satisfactory. 3. Fast and Efficient Processes: Another key benefit is the expedited processing of orders and services. This means less waiting time and quicker resolutions, allowing me to enjoy my purchases without unnecessary delays. Overall, the benefits provided by the Best Buy Total Membership truly stand out and make every shopping trip to Best Buy worthwhile. Chance to Win a Gift Card Additionally, the opportunity to win a gift card simply by reviewing these benefits is a delightful incentive, providing even more reasons to appreciate this membership. I look forward to continued savings and fantastic customer experiences with Best Buy. I highly recommend anyone frequently shopping at Best Buy consider joining the Total Membership to enjoy these valuable advantages.