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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 140 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the heat feature, finding it helpful for muscle pain. They also appreciate the pain relief it provides, with some saying it has been a good tool for relieving back pain and minimizing joint pain. The portability and ease of use are also praised, with customers saying it is a great portable device that is easy to set up and use. However, some customers have concerns about the gel pads, saying they need to be replaced frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 140 reviews
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. At first it might seem a little complicated, but once you get the hang of it it's amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Gel pads

    Rated 5 out of 5 stars

    tens unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new tens unit and this one works great, just dont order the replacement pads from the company because they are trash. they came with no instructions and don't adhere to the pads. but like I said this tens unit works great.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your 5 star favorable review regarding your Beurer EMS, Tens and Heat unit. We are happy to hear that it works great! If you need instructions or help with placing the gel pads on, please contact us at [email protected]

  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Works Great. Love the Heat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TENS device is great! The heat feature is amazing and really helps to relax your sore muscles while the device does its work. It has a broad range of programs and an on-screen chart showing which areas they're designed for, which makes it easy to choose the one you want. The power settings are great and adjust in small increments to really dial it in right where you want it. I previously had a cheap TENS device from Amazon, and it was so overpowered that it would go from off to making your muscles jump and contract like crazy which will only make your sore muscles worse. The only downside I've found is that there is no way to detach the second channel if you don't want to use it. You can leave the second channel off, but the wires and pads will always be hanging there. However, considering the difference between my old one and this, I wouldn't trade it for the world and I can deal with the wires being there.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions
    Best Buy Employee

    Rated 2 out of 5 stars

    Scary warning about heart attacks.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for muscle recovery and was excited to try. The instructions have a big warning about not put too close to your heart, or you could have a heart attack. That's too scary. Is the shoulder too close? Is the back, behind the heart too close? I tried it on my forearm. It gives little pulses like someone is tapping your skin. I slowly increased until max and it hurt like touching an electric fence. I tore of the pads and am taking this back for a refund.

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your feedback regarding your Beurer tens and EMS unit. The shoulders and back are not too close to the heart and can be used in those areas. We do not recommend using the intensity to the max. You should only go to the intensity that is comfortable for you and slowly increase it. We are sorry to hear that you are returning it for a refund.

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product had it for 2 years now works wonders when me or family have muscle pain shoulder ache

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Pain relief

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, works great at relieving pain quickly. Highly recommend.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you love this product because it is very user friendly and because it works great at relieving your pain quickly. Thank you for highly recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home use TENS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the manual to figure out how to get the right program. Once you do that it's easy to place the pads after you put the gels on. Runs for 20 to 30 min, has a clip so you can move some with the wires on if needed, has a function lock and is rechargeable on a usb charger.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you find this to be a great TENS product for home use. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been searching for methods of non-medicated pain reliefe and this thing is great. Make sure you read the instructions and/or watch some videos on how and where to place the pads. When you place them correctly, they work!! The heat function is also wonderful!!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to work great because it offers you a form of non-medicated pain relief. We are also very happy that you find the heat function of this product to be wonderful. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Fantastic TENS Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! This TENS unit has put me back on the map. I strained my back and this has helped to walk better and move better. I like the different programs and have also used it on my neck when I had a stress headache coming on. My PT husband found it for me and I am so grateful. I also love the heat feature. I even wore it out going to church so I could sit for an hour. I would highly recommend it!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to be fantastic. Thank you for highly recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality health device for your pain treatment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Germany made, so not the cheap stuff. The device has several different modes depending on the area you need the stimulation. Electrode/gel pads are super sticky and stay on the skin without difficulty. Device is rechargeable and comes with a USB connector, but you need a plug in that will take a USB-A connector. I have back pain and this is used almost every night. I have had it about a month and still not needing a recharge. Will see after several months or a year how well the battery holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tens work well. Easy to use and great settings. They’ve helped my back pain a lot. I will continue to use for back issues

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything it was suppose to do, didnt expect much from it, but it definitely works.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your 5 star favorable review regarding your Beurer tens, EMS and heat unit. We are pleased that it is doing everything is was supposed to and that it is working for you. We appreciate your feedback!

  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    big help with chronic pain

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been a big help for my chronic pain. it has enough built in settings/modes i don’t even need to use the custom options but like to know i can. the heat is also really nice, and i sometimes use the heat function alone once the 30 minute timer is finished. i would definitely recommend giving it a try, i don’t have any complaints.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that this product has been a big help for your chronic pain and that you don't have any complaints about it. Thank you for definitely recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Very solid and flexible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided everything I needed for piriformis syndrome

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable product review. We are very happy that you find this product to be very solid and flexible and that it provided everything that you needed. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Heat
    Cons mentioned:
    Gel pads

    Rated 3 out of 5 stars

    Does the job, but need better sticking gel pads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but the gel pads, despite how careful I was in handling them, lost their ability to stick after 2-3 uses. The charge doesn't last that long. Love the heat feature & the store itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dealing with shoulder impingement syndrome for a while now. I have had steroid shots for the swelling and pain but for lack of movement I’ve gotten a frozen shoulder. This device has helped a lot with muscle contraction and the heating element at the same time feels amazing. I’ve been doing 30 mins a day and shoulder feels way better and better range of motion.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your 5 star favorable review regarding your Beurer EM59 tens, EMS and heat unit. We are pleased that it is feels amazing and has been helping with your shoulder impingement syndrome. We appreciate your feedback!

  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Beurer 59 tens is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been suffering with sciatic nerve pain and the beurer 59 has helped me so much. I put it on my back where the nerve is hurting put it on number 6 and it help elevate the pain, I am so grateful for this device.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are grateful for this device because it helps aleviate your sciatic nerve pain. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Good product for muscle building

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best quality ems tens machine outhere. The price is reasonable. It is a german quality product. First you have to read the manual instructions for which program you wanna use. Also you have to get extra gel pads if you use your machine too much. I couldnt find the gel pads selling at best buy though. You have to buy it from beurer website. I think best buy should sell these gel pad refills for this machine. When you first use the machine it feels weird but you get use to it. This machine definitely is strong enough for muscle building.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to be one of the best quality EMS TENS machine out there which is also definitely strong enough for muscle building. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Just what i wanted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great i still have some tinkering & adjustments to make but this is the thing i was looking for to help with my pain & I love the heat its perfect

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find the heat from this product to be perfect and that you love this product because it is the thing that you were looking for to help with your pain. I will gladly forward your feedback to the appropriate department

  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used tens machine for long time, previous one quit & found this with heat option as well. Highly recommend if you have chronic back problems/spasms. Now see I could have gotten little cheaper from direct product website, but needed the next day delivery that Bestbuy offered.

    I would recommend this to a friend
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